Bay Club Resort by Coolvacay

Nothing good about this place beside the bay view from balcony. Couches in the living room were torn, master bed was creaking, bathroom outdated, peeling paint, bathtub didn't drain water, peeling paint in the kitchen, fridge,, really old property, unappealing entrance

Our 2nd stay here and it has been great! Wonderful property, near to everything and great, responsive staff. Our dog loved it and our kids enjoyed the property.

Wonderful stay! Property is as advertised. Staff are friendly and helpful. Would definitely return.

Wonderful experience

This property was excellent. The room was very clean and cozy. Hotel staff was very friendly abs helpful. Location was awesome. We could see the go karts from our balcony. The beach was a 5 min walk Minus the hotel not being on the beach it was awesome. There were 8 people in my party total ages everybody was comfortable.

Our stay was fantastic! The staff really friendly, the apartment clean, complete our dog was happy looking other dogs from the balcony, the location super convenient with a small supermarket in the corner if you need something, many restaurants around, shops was really nice for us.100% recommended for your next trip.

If you arrive after 5 p.m there is noone at the front desk to check you in you actually have to call the after hours number to get a code to be able to get your key card which is not ideal cause if there is an emergency or if you need assistance there is noone there to help you. I love that it was pet friendly as i was able to take my princess with me. The room itself was fine great view but the downfall was that the tv in the master bedroom would ahut off every2 minutes amd thats no exaggeration it was so frustrating i could watch tv. The hotel property itself needs work I was on the top floor and the balcony felt like it was gonna fall everytime you step on it. Its like the balcony is slanted it was scary walking through the balcony. Also be prepared to pay more for the pet fee it says $125 but when you get there its actually $138. What disappointed me the most and the reason i booked this hotel was for the heated indoor pool but that was not accurate the water was polarized cold no person can swim in that water and the jacuzzi doesnt even work which was another disappointment so me and my fanily couldn't even use the pool during our stay and then when you call the after hours number to ask about the pool and why its not heated they say they dont know. Lastly the checkout being at 10 a.m is too early. The fact that check in is at 5p.m which is late and then to have checkout at 10a.m that really needs to be changed.

The beds need to be upgraded!

The view was nice. The staff was friendly and accommodating. The room was perfect for our family. Perfect setup if you have dogs. This place would be our first choice when we come back for our next vacation.

It was a pretty good stay. There were minor issues but the staff was great. The only thing is that the indoor pool was detached from the building but it was very warm. The kids enjoyed it so much. Will definitely return.

Another great stay at the Bay Club Resort, we do come here often. They are constantly updating and renovating the property, it is a pet friendly resort which is great. Our dog loves this place.

The property was in terrible shape and was NOT comfortable. Do yourself a favor and stay elsewhere.

Cozy waterfront condo. The condo is dated but clean and very comfortable. We would definitely stay again. The staff were nice and helpful.

Arrived at property at 5pm. There was no one at property check-in and there was a sign to call phone number for Room# and code. Received Room #104. Walked into the room and room had bad odor. There was an odor eliminator can/device left on the living room coffee table. In addition, there were stains as if something was spilled all over the living room wall area. I called the number to get another room they then assigned me to Room #105. Room smelled much better but when I went into the second bedroom there was black on the ceiling above the vent area. Which looked like mold. I then tried to call the phone number again at 5:58pm and I got their answering service which informed me that no one was available. I told them I no longer wanted to stay at the condo due to a lack of cleanliness and they told me to call back in the morning regarding a refund. So I then proceeded to find other accommodations. When I called back the next day they said they did not see anything wrong with Room #104. They did acknowledge the black above the vent in Room #105. They refunded me everything except the first nights rate because they felt the original room was acceptable. I further complained and then forwarded over pictures from both rooms. Now they are saying that Room #105 was not mold and they still are not refunding the first night's rate. Rooms on the first floor of this property are very old, dated and not maintained properly.

Loved it! Will be staying here again next summer.

The shower curtains were dirty. One of the locks didn’t work on the door. There was no hot water. I killed flies on flies upon entry and exit. The living room tv didn’t work. The indoor pool was filthy. The list goes on. However with minimum communication with the staff they seemed polite. Check in and check out was easy. Good luck

We had a lovely stay at the Bay Club. While there are upgrades to the resort that need to be made, our room was clean and the staff was very nice. The location was perfect as we were able to walk to the beach and amusements and the view of the bay was gorgeous. The kitchen was well equipped, the bedding and carpeting seemed to be newer and we would definitely stay here again!

Cleanliness was a big issue. I won’t recommend anyone to stay there. I need my full payment back. I will contact Expedia CEO for this matter. Call me if you need to - 732-233-3350

Great trip. Nice location and unit. I brought linens because it said they were not provided but they were. Nice surprise but a lot of unnecessary packing! Otherwise no complaints.

Unbeatable bay view, well appointed, very clean, spacious unit, great price, easy walk to beach. Hot tub was only lukewarm however.