Best Western Atlanta Cumberland/Galleria Hotel

Hotels
7.2
/10
Pleasant
693 reviews

What Guests Say About Their Stay

Keisha
10.0
/ 10
This property was clean and smelled wonderful on arrival. The breakfast had a variety of options and the star was accommodating. I enjoyed my stay and will stay again
Meghan
10.0
/ 10
Great breakfast, accommodated our needs with our service dog. Will be staying there again
Hazel
10.0
/ 10
The staff attended me promptly to check in. The parking lot in the back is dark and needs more lighting. However, they do have cameras on the premises and a camera tower in the back. The room had an odd smell. The toilet and blow dryer both had several hairs on them. The pool looks like a nice size. They offer complimentary breakfast, which is always nice. It’s a decent room to spend a quick night.
In the Area
See Map
1200 Winchester Parkway, Cobb County, Georgia, United States, 30080

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Best Western Atlanta Cumberland/Galleria Hotel is a good choice when you are visiting Cobb County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Atlanta Cumberland/Galleria Hotel

1200 Winchester Parkway, Cobb County, Georgia, United States, 30080
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Discover More About Best Western Atlanta Cumberland/Galleria Hotel

Location


Staying at Best Western Atlanta Cumberland/Galleria Hotel is a good choice when you are visiting Cobb County.

About Best Western Atlanta Cumberland/Galleria Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Best Western Atlanta Cumberland/Galleria Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Best Western Atlanta Cumberland/Galleria Hotel

Others Best Western Atlanta Cumberland/Galleria Hotel
Others

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

General

  • Parking
  • Microwave (shared)
  • Smoking area
  • Fireplace in lobby
  • Banquet

Hotel Services

  • Multilingual staff
  • Laundry service
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Atlanta Cumberland/Galleria Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Atlanta Cumberland/Galleria Hotel
119
Number of floors in Best Western Atlanta Cumberland/Galleria Hotel
5
Another facilities in Best Western Atlanta Cumberland/Galleria Hotel
Meeting facilities, Conference room, Conference center, Business center, Conference rooms

Frequently asked question in Best Western Atlanta Cumberland/Galleria Hotel

What are available facilities at Best Western Atlanta Cumberland/Galleria Hotel?
There are top facilites at Best Western Atlanta Cumberland/Galleria Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Atlanta Cumberland/Galleria Hotel?
The standard check-in time at Best Western Atlanta Cumberland/Galleria Hotel is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
Does Best Western Atlanta Cumberland/Galleria Hotel provide breakfast?
Yes, Best Western Atlanta Cumberland/Galleria Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Atlanta Cumberland/Galleria Hotel?
Best Western Atlanta Cumberland/Galleria Hotel is a 2.5-star hotel.
How many floors does Best Western Atlanta Cumberland/Galleria Hotel have?
Best Western Atlanta Cumberland/Galleria Hotel has 5 floors.
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More Reviews from Other Guests in Best Western Atlanta Cumberland/Galleria Hotel

7.2
Pleasant
From 693 reviews
Cleanliness

7.2

Room Comfort

7.8

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Best Western Atlanta Cumberland/Galleria Hotel

Number of reviews per page
20
40
Top reviews
Jackie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and friendly staff!
Kimberly
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I did not have hot water in my shower for my entire stay 9/7 - 9/10. I brought it to the attn of the front desk staff in which they offered to move me to another room; I declined as I was already unpacked and requested maintenance in lieu of moving rooms. The issue was never handled or fixed and took luke warm showers for the 3 nights. There was no follow-up or communication from the front desk.
Read More
Carl
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cleaning staff is kind of rude but otherwise it’s an okay place to stay
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not a great experience. We got there and the front desk associate wasn’t there for 10 minutes, then he couldn’t find our reservation for another 10 minutes because it was booked via 3rd party - they have my last name they should’ve been able to find it under that. The room smelled musty, there were candy wrappers on the ground and nails on the floor. The pool was closed and filled with algae. Breakfast was pretty good.
Read More
Ayanah
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Terrible do not stay here
Joel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cozzy
Kiarra
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bed sheets had stains on them and the tub would fill up with water and not go down until HOURS later! Couldn’t move me to another room. VERY POOR AND HORRIBLE. No one would answer the phone or be considerate and no housekeeping. WORST hotel I e ever been to in my life! I should’ve booked with Motel 6 because they more than likely would’ve been better than this dump.
Read More
Frela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hallways are dirty
Sequoia
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

THIS PLACE WAS NASTY ASF!!!!!!!!! And then tried to play me and tell me
Jennifer Lynn
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This picture that they have posted for this hotel does not match the picture that’s in the website. Beds was dirty hotels was dirty ask front desk to have my room re clean no one never came in top of no one ever coming it was blood on my walls make up stains. Just to much to the point we couldn’t take it anymore we left a whole day early DO NOT RECOMMEND
Read More
Angela
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The cleanliness outside and around the building was great! Walking into the building it smelled amazing and the breakfast area was great! The room was nice had small imperfections but there was hair visibily left under bathroom sink and the WiFi in the room didn’t work so the TV wouldn’t play! The staff didn’t answer or was at the desk when we went for help.
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Vanessa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We didn’t have any hot water the entire stay. It was warm at best. The toilet started to leak from the bottom/side and I called the front desk. There didn’t seem to be any urgency from the staff. I was headed out so I didn’t have time to stay and wait for room service to come. When I got back they had put a towel(that seemed to have mold or something on it) on the floor next to the toilet. No apology. No offer to change our room. Just nasty toilet water on the floor!!!! Stay elsewhere!
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Malaysia
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was terrible and dirty, none working elevators and huge roaches everywhere
Apprecia
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room had roaches and the WiFi was down. We were to scared after seeing a few roaches to go to sleep. We were in town for a concert & was disappointed overall.
Carleica
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was not clean , it was spot on the beds covers , the water was cold had to take cold showers , the phone didn't work and we didn't get no clean towels . There was no hot water at all It was very terrible never again
Melisa
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This place is dirty the rooms smell of mildew they don’t change you linens everyday one of my beds had something that looked like urine or blood stains and I had to purchase sheets to sleep on the pillows are all old and worn out
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

the staff is very friendly but the cleanliness of the hotel could use some work. they had terrible water pressure and the water was cold majority of the time.
Charles
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff are great but the rates change every week .
Natasha
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I wasn’t impressed compared to the pictures online. There was an odor in the room, holes in the walls and hair on our towels in the bathroom. The fridge smelt like someone had spaghetti in there for weeks and the tv wouldn’t comnect to the internet. Only stayed because it was close to where we needed to go. Never again though!
Natilya
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nothing about the hotel is pleasing
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Best Western Atlanta Cumberland/Galleria Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 693 reviews
Cleanliness

7.2

Room Comfort

7.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Atlanta Cumberland/Galleria Hotel

Number of reviews per page
20
40
Top reviews
Jackie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and friendly staff!
Kimberly
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I did not have hot water in my shower for my entire stay 9/7 - 9/10. I brought it to the attn of the front desk staff in which they offered to move me to another room; I declined as I was already unpacked and requested maintenance in lieu of moving rooms. The issue was never handled or fixed and took luke warm showers for the 3 nights. There was no follow-up or communication from the front desk.
Read More
Carl
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cleaning staff is kind of rude but otherwise it’s an okay place to stay
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not a great experience. We got there and the front desk associate wasn’t there for 10 minutes, then he couldn’t find our reservation for another 10 minutes because it was booked via 3rd party - they have my last name they should’ve been able to find it under that. The room smelled musty, there were candy wrappers on the ground and nails on the floor. The pool was closed and filled with algae. Breakfast was pretty good.
Read More
Ayanah
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Terrible do not stay here
Joel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cozzy
Kiarra
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bed sheets had stains on them and the tub would fill up with water and not go down until HOURS later! Couldn’t move me to another room. VERY POOR AND HORRIBLE. No one would answer the phone or be considerate and no housekeeping. WORST hotel I e ever been to in my life! I should’ve booked with Motel 6 because they more than likely would’ve been better than this dump.
Read More
Frela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hallways are dirty
Sequoia
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

THIS PLACE WAS NASTY ASF!!!!!!!!! And then tried to play me and tell me
Jennifer Lynn
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This picture that they have posted for this hotel does not match the picture that’s in the website. Beds was dirty hotels was dirty ask front desk to have my room re clean no one never came in top of no one ever coming it was blood on my walls make up stains. Just to much to the point we couldn’t take it anymore we left a whole day early DO NOT RECOMMEND
Read More
Angela
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The cleanliness outside and around the building was great! Walking into the building it smelled amazing and the breakfast area was great! The room was nice had small imperfections but there was hair visibily left under bathroom sink and the WiFi in the room didn’t work so the TV wouldn’t play! The staff didn’t answer or was at the desk when we went for help.
Read More
Vanessa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We didn’t have any hot water the entire stay. It was warm at best. The toilet started to leak from the bottom/side and I called the front desk. There didn’t seem to be any urgency from the staff. I was headed out so I didn’t have time to stay and wait for room service to come. When I got back they had put a towel(that seemed to have mold or something on it) on the floor next to the toilet. No apology. No offer to change our room. Just nasty toilet water on the floor!!!! Stay elsewhere!
Read More
Malaysia
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was terrible and dirty, none working elevators and huge roaches everywhere
Apprecia
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room had roaches and the WiFi was down. We were to scared after seeing a few roaches to go to sleep. We were in town for a concert & was disappointed overall.
Carleica
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was not clean , it was spot on the beds covers , the water was cold had to take cold showers , the phone didn't work and we didn't get no clean towels . There was no hot water at all It was very terrible never again
Melisa
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This place is dirty the rooms smell of mildew they don’t change you linens everyday one of my beds had something that looked like urine or blood stains and I had to purchase sheets to sleep on the pillows are all old and worn out
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

the staff is very friendly but the cleanliness of the hotel could use some work. they had terrible water pressure and the water was cold majority of the time.
Charles
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff are great but the rates change every week .
Natasha
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I wasn’t impressed compared to the pictures online. There was an odor in the room, holes in the walls and hair on our towels in the bathroom. The fridge smelt like someone had spaghetti in there for weeks and the tv wouldn’t comnect to the internet. Only stayed because it was close to where we needed to go. Never again though!
Natilya
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nothing about the hotel is pleasing
Number of reviews per page
20
40