Chateau Avalon Hotel & Spa

Hotels
8.2
/10
Very Good
987 reviews

What Guests Say About Their Stay

Victoria
10.0
/ 10
Front staff were so welcoming! The shuttle to Ledges and casino was so convenient!
Gregory
10.0
/ 10
What a fun experience. You can immerse yourself in a jungle room or feel like a Roman emperor. This place was just plain fun and not much more expensive than a stay at anychain. If you want a fun and unique experience that will give you and your friends something to laugh and talk about and have an experience you will never forget, check out the Avalon
Justin
10.0
/ 10
A unique place to stay after a SKC game. Nice change from the normal hotel style rooms.
In the Area
See Map
701 Village West Parkway, Wyandotte County, Kansas, United States, 66111

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Chateau Avalon Hotel & Spa is a good choice when you are visiting Wyandotte County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Chateau Avalon Hotel & Spa

701 Village West Parkway, Wyandotte County, Kansas, United States, 66111
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Discover More About Chateau Avalon Hotel & Spa

Location


Staying at Chateau Avalon Hotel & Spa is a good choice when you are visiting Wyandotte County.

About Chateau Avalon Hotel & Spa

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Chateau Avalon Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Chateau Avalon Hotel & Spa is the right place to stay.

All facilities in Chateau Avalon Hotel & Spa

Others Chateau Avalon Hotel & Spa
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

General

  • Rooftop terrace
  • Parking
  • Terrace

Business Facilities

  • Meeting facilities
  • Computer station
  • Business center

Transportation

  • Limo or town car service
  • Area shuttle

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden
  • Spa

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Chateau Avalon Hotel & Spa

Important Note
  • Fee for cooked-to-order breakfast: approximately USD 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chateau Avalon Hotel & Spa
62
Number of floors in Chateau Avalon Hotel & Spa
3
Another facilities in Chateau Avalon Hotel & Spa
Newspaper in lobby, Tours, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Chateau Avalon Hotel & Spa

What are available facilities at Chateau Avalon Hotel & Spa?
There are top facilites at Chateau Avalon Hotel & Spa such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Chateau Avalon Hotel & Spa?
The standard check-in time at Chateau Avalon Hotel & Spa is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Chateau Avalon Hotel & Spa provide breakfast?
Yes, Chateau Avalon Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chateau Avalon Hotel & Spa?
Chateau Avalon Hotel & Spa is a 3.5-star hotel.
How many floors does Chateau Avalon Hotel & Spa have?
Chateau Avalon Hotel & Spa has 3 floors.
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More Reviews from Other Guests in Chateau Avalon Hotel & Spa

8.2
Very Good
From 987 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Chateau Avalon Hotel & Spa

Number of reviews per page
20
40
Top reviews
Brianne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is in desperate need of repair and updating. Furniture is old and scratched up. Shower curtain rod was pulled out of the wall on one side and molding around the window from the shower. Fire alarm went off every time we took a shower. We were there multiple days and never got our room serviced. Had to keep asking for clean towels at the desk but had a hard time locating a staff member every time. No robes in the room. Bathroom flooring was messed up and you could see the sub flooring underneath. Trash was left under the bed. The coffee maker was broken. Front steps are in desperate need of repair. For the amount of money we spent for this boutique hotel, we expected excellent customer service at the very least but we never received our breakfast order and didn’t get the iron/board we requested. Our keys stopped working multiple times during our stay. Again had to track down someone to rekey our cards. They finally turned on the fountain because there was a wedding at the end of our weeklong stay. It was nice to finally see that but they turned it off as soon as the wedding was over. Overall, it’s ok. Definitely not worth the amount of money we spent. Could’ve spent less at a Hampton and got hot breakfast every day.
Read More
Elizabeth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful place. They definitely need to add a pool.
Albert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Over all great service by staff.
Chad
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The place looks nice in the pics and outside when you arrive. Once you walk in the perfume is strong. Once you settle in you realize it’s covering the mold smell. The bath tub was a death trap waiting to happen. Would not recommend. Will never stay again. Had to rent another room at another place and just waste money.
Douglas
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property and rooms are in need of renovation. The cost far outweighs the experience.
Kelley
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was at least our 20th visit over the years. I think that says it all!
Diane
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No grab bars for tub, toilet really low, no iron/ironing board, missing outside middle railing, sink no counter space, no drawer space, no lamps. Frig unplugged,no bedside table one side, elevator flr needs new tile, frnt porch unkept, for the price ver disappointed
Victoria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Front staff were so welcoming! The shuttle to Ledges and casino was so convenient!
Gregory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What a fun experience. You can immerse yourself in a jungle room or feel like a Roman emperor. This place was just plain fun and not much more expensive than a stay at anychain. If you want a fun and unique experience that will give you and your friends something to laugh and talk about and have an experience you will never forget, check out the Avalon
Read More
Erin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I asked for stuff to be ready upon arrival. 3 hours after check in stuff i paid for still wasnt ready. I had to go to the front desk several times.
Kelly
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Seems short staffed. Bar was not open, although scheduled to be. Key to room stopped working every time I left the room and I had to wait quite a while each time for someone to come to front desk & reissue a new key. Place is funky. Each room has a theme—mine was a pirate ship. Be adventurous!
Jamal
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and establishment
Justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A unique place to stay after a SKC game. Nice change from the normal hotel style rooms.
Verified traveler
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing and unique Chateau located out in the trees on a few acres. Which is what drew us to this property. Also is located near the Kansas Speedway ( they also have a shuttle to take you to the racetrack) and the Hollywood Casino. Wonderful check in crew, wonderful friendly owner was greeting people while just walking around. Had breakfast delivered to our room, which was really good. Will definitely be back.
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Gage
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

1-Phone was dead for room service, had to walk down to the front counter for all services 2-Wine menu was not accurate & sold out of the orders we asked & it took 45 minutes to tell us (this was at 5pm on a Saturday evening) 3-We were given a list of wines that were not on the menu to choose from & had to wait again for another 45 minutes 4-The drinks were delivered by hand without a carrier of any sort by staff, so i had to make multiple trips to take all the utensils, plate of cheesecake (warm), etc. 5-All services were marked up to premium pricing mark ups & received sub par quality product/service with no discounts offered 6-Sold out of bottled water at 9 PM & given a coffee pot to refill water from the bottom floor water filter machine 7-My wife found a half dollar sized spider in the sink that I had to kill 8- The thermostat in the room was not adjustable outside of 68 to cool or 76 to heat making the room rather uncomfortable 9- The alligator arm was broke on the decorations in the room 10- Limited entertainment space or organization for clothes in the room 11- The bar was closed and that was not advertised, staff notified us it was due to not being able to find staffing Overall, the price did not match the expectations that we had of the location. We were reluctant to ask for any sort of refund/discount due to the fact we had childcare so we didn't want to leave and we stayed the night. They seemed understaffed, understocked, undermaintained.
Read More
Jamie
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We celebrated our 20th wedding anniversary on NYE 2024 with a one night stay here. We chose the Pirates Cove room. It was very clean and comfortable. We had issues with the payment at checking in due to booking through hotels.com instead of directly through the hotel themselves. They told us next time to not use this website, but I've booked through this for years with no problems.
Read More
Jeffrey
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing place great service and food
Alana
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Loved the view and rainy weather
Corey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are tiny for the price, our room had bare wires exposed from the phone cord, the phone in the room did not work so we could not even enjoy the room service experience
Cathy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The breakfast cinnamon roll was not that great The bed was not comfortable
Number of reviews per page
20
40

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Others 4 Chateau Avalon Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 987 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chateau Avalon Hotel & Spa

Number of reviews per page
20
40
Top reviews
Brianne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is in desperate need of repair and updating. Furniture is old and scratched up. Shower curtain rod was pulled out of the wall on one side and molding around the window from the shower. Fire alarm went off every time we took a shower. We were there multiple days and never got our room serviced. Had to keep asking for clean towels at the desk but had a hard time locating a staff member every time. No robes in the room. Bathroom flooring was messed up and you could see the sub flooring underneath. Trash was left under the bed. The coffee maker was broken. Front steps are in desperate need of repair. For the amount of money we spent for this boutique hotel, we expected excellent customer service at the very least but we never received our breakfast order and didn’t get the iron/board we requested. Our keys stopped working multiple times during our stay. Again had to track down someone to rekey our cards. They finally turned on the fountain because there was a wedding at the end of our weeklong stay. It was nice to finally see that but they turned it off as soon as the wedding was over. Overall, it’s ok. Definitely not worth the amount of money we spent. Could’ve spent less at a Hampton and got hot breakfast every day.
Read More
Elizabeth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful place. They definitely need to add a pool.
Albert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Over all great service by staff.
Chad
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The place looks nice in the pics and outside when you arrive. Once you walk in the perfume is strong. Once you settle in you realize it’s covering the mold smell. The bath tub was a death trap waiting to happen. Would not recommend. Will never stay again. Had to rent another room at another place and just waste money.
Douglas
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property and rooms are in need of renovation. The cost far outweighs the experience.
Kelley
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was at least our 20th visit over the years. I think that says it all!
Diane
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No grab bars for tub, toilet really low, no iron/ironing board, missing outside middle railing, sink no counter space, no drawer space, no lamps. Frig unplugged,no bedside table one side, elevator flr needs new tile, frnt porch unkept, for the price ver disappointed
Victoria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Front staff were so welcoming! The shuttle to Ledges and casino was so convenient!
Gregory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What a fun experience. You can immerse yourself in a jungle room or feel like a Roman emperor. This place was just plain fun and not much more expensive than a stay at anychain. If you want a fun and unique experience that will give you and your friends something to laugh and talk about and have an experience you will never forget, check out the Avalon
Read More
Erin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I asked for stuff to be ready upon arrival. 3 hours after check in stuff i paid for still wasnt ready. I had to go to the front desk several times.
Kelly
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Seems short staffed. Bar was not open, although scheduled to be. Key to room stopped working every time I left the room and I had to wait quite a while each time for someone to come to front desk & reissue a new key. Place is funky. Each room has a theme—mine was a pirate ship. Be adventurous!
Jamal
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and establishment
Justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A unique place to stay after a SKC game. Nice change from the normal hotel style rooms.
Verified traveler
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing and unique Chateau located out in the trees on a few acres. Which is what drew us to this property. Also is located near the Kansas Speedway ( they also have a shuttle to take you to the racetrack) and the Hollywood Casino. Wonderful check in crew, wonderful friendly owner was greeting people while just walking around. Had breakfast delivered to our room, which was really good. Will definitely be back.
Read More
Gage
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

1-Phone was dead for room service, had to walk down to the front counter for all services 2-Wine menu was not accurate & sold out of the orders we asked & it took 45 minutes to tell us (this was at 5pm on a Saturday evening) 3-We were given a list of wines that were not on the menu to choose from & had to wait again for another 45 minutes 4-The drinks were delivered by hand without a carrier of any sort by staff, so i had to make multiple trips to take all the utensils, plate of cheesecake (warm), etc. 5-All services were marked up to premium pricing mark ups & received sub par quality product/service with no discounts offered 6-Sold out of bottled water at 9 PM & given a coffee pot to refill water from the bottom floor water filter machine 7-My wife found a half dollar sized spider in the sink that I had to kill 8- The thermostat in the room was not adjustable outside of 68 to cool or 76 to heat making the room rather uncomfortable 9- The alligator arm was broke on the decorations in the room 10- Limited entertainment space or organization for clothes in the room 11- The bar was closed and that was not advertised, staff notified us it was due to not being able to find staffing Overall, the price did not match the expectations that we had of the location. We were reluctant to ask for any sort of refund/discount due to the fact we had childcare so we didn't want to leave and we stayed the night. They seemed understaffed, understocked, undermaintained.
Read More
Jamie
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We celebrated our 20th wedding anniversary on NYE 2024 with a one night stay here. We chose the Pirates Cove room. It was very clean and comfortable. We had issues with the payment at checking in due to booking through hotels.com instead of directly through the hotel themselves. They told us next time to not use this website, but I've booked through this for years with no problems.
Read More
Jeffrey
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing place great service and food
Alana
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Loved the view and rainy weather
Corey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are tiny for the price, our room had bare wires exposed from the phone cord, the phone in the room did not work so we could not even enjoy the room service experience
Cathy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The breakfast cinnamon roll was not that great The bed was not comfortable
Number of reviews per page
20
40