Congress Plaza Hotel

Hotels
7.8
/10
Pleasant
8,228 reviews

What Guests Say About Their Stay

Revelita Chan
9.7
/ 10
Great place, we were upgraded and got a big room. The staff are very hospitable and close proximity to downtown chicago
In the Area
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520 South Michigan Avenue, Chicago, Cook County, Illinois, United States, 60605

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Congress Plaza Hotel is located in area / city Chicago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Congress Plaza Hotel

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520 South Michigan Avenue, Chicago, Cook County, Illinois, United States, 60605
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Location


Congress Plaza Hotel is located in area / city Chicago.

About Congress Plaza Hotel

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Congress Plaza Hotel exclusively for you.

Congress Plaza Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Congress Plaza Hotel is the right place to stay.

All facilities in Congress Plaza Hotel

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Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

General

  • Parking
  • Banquet
  • Parking (surcharge)

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Congress Plaza Hotel

Important Note
  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Congress Plaza Hotel
870
Number of floors in Congress Plaza Hotel
14
Another facilities in Congress Plaza Hotel
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Congress Plaza Hotel

What are available facilities at Congress Plaza Hotel?
There are top facilites at Congress Plaza Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Congress Plaza Hotel?
The standard check-in time at Congress Plaza Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Congress Plaza Hotel provide breakfast?
Yes, Congress Plaza Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Congress Plaza Hotel

Traveloka (8)
Other sources (8,220)
7.8
Pleasant
From 8,220 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

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Traveler Reviews Congress Plaza Hotel

Number of reviews per page
20
40
Top reviews
Bradley
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A tad outdated, yet charming in all of the right spots. If you can look past some flaws here and there, they make up for elsewhere.
Jackie C
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beds ate terrible, lakeview room had no air conditioner had to open window with sirens all night
Robert
icon- with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Couldn't control the temperature of the room my room was very cold had to send for blankets and heaters in May
Diane
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room had no ac and I have Asthma. They put me in a very far room. They didn't want to wave anything or care about my health.
Stacey
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Handicap bathroom couldn't reach towel rack. No hooks in bathroom, and unable to get wheelchair person over tub, to high
joaquina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great!
Deb
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a 2 double beds room with lake view. The room was huge and the views were wonderful. The location is excellent -right on Michigan Avenue and near Grant and Millennium parks and public transportation.
Hamid
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a nice place
Matthew
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was nice looking but were very “echoey,” resulting in
James
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a good option for people wanting to visit Orchestra Hall and the Art Institute.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

AS A CHICAGO NATIVE, FAMILIAR WITH WHAT I STILL CALL THE PICK-CONGRESS, I WAS FAMILIAR WITH IT. I ESPECIALLY LIKED THE CONVENIENCE OF ITS LOCATION AT MICHIGAN AND JACKSON, CLOSE TO BOTH THE EL AND THE ILLINOIS CENTRAL -- OOPS, METRA -- COMMUTER LINES. THE SERVICE AND STAFF WERE EXCELLENT AND THE DINING OPTIONS WERE REASONABLE (YOU SHOULD SEE SOME OF THE 'COMPETITION;' NOT REASONABLE AT ALL). AND I FOR ONE FELT VERY SAFE WALKING IN THE LOOP. AND IF YOU'RE WONDERING WHY I DID NOT CHECK 'QUIET' IT'S BECAUSE I LIKE THE LIVELINESS OF A CITY, AND MY ROOM FACED FRONTWARDS ONTO MICHIGAN AVE, GRANT PARK AND BUCKINGHAM FOUNTAIN. NOW....RESTORE PEACOCK ALLEY?
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Jennifer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unfortunately, the rooms are not able to be cooled or heated individually and the central temperature was very hot for this particular weekend in May. The solution was to open the window (only one would open with the assistance of maintenance) and bring a fan. This opened the room to street noise and city air. Also, we got stuck downtown and needed to extend our check out time but after repeatedly calling the desk, the operator and a few other numbers I could never get through. Although this location is great, I think I’ll choose somewhere else next time
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aahd
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The check in was odd, the first person that checked me in, when I said I had reservations from Expedia and 1) gave me some attitude, 2) They were going to give me a room with no lake view when my booking had lake view, and were like show me the booking, so the communication between Expedia and the hotel is not that great. The room walls are thinner than the toilet paper they provide. I can hear other people's tv, music and initimate times, so not really great for that. The location is good right in front of Lake Michigan qnd walkable to the park in front of it. Parking is attrocious in Chicago and the hotel partners with a parking garage for $69 a night. Skip that and got 7th St Parking garage just a couple of blocks away.
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Kaylie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location of this hotel is easily a 10/10, however, property is super old. I get that it has history but the bed is super hard and there’s no heat or AC just an old fan inside the room. Something to consider when booking for sure.
Douglas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location was great! It’s an old hotel but it’s good enough to stay for the convenience. Slow water pressure for the shower.
Kevin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location to explore from. Good value.
Criss
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a lovely stay
Vann
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is dated, but they have clean rooms and it’s centrally located on the loop. There are several dining options within walking distance. I took the train everywhere because the train station is relatively close to here.
Debasmita
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I LOVED this hotel. Antique, nostalgic, so much beauty in the interior. Room service is excellent. Would 10/10 stay here again.
Yang
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is pretty old. The room is clean, but everything feels so ancient without much update.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.