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Courtyard by Marriott Norfolk Downtown
Hotels
8.0
/10
Very Good
941 reviews
What Guests Say About Their Stay
Donna
10.0
/ 10
Great location to attend events at norfolk scope and chrysler hall. Within walking distance.
Jason
10.0
/ 10
It was a very nice trip staff was very pleasant and accommodating.Valet staff was excellent.
Melanie
10.0
/ 10
Staff was beyond fantastic, room was clean but incredibly dated and not kept up very well.
In the Area
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520 Plume street, Virginia, United States, 23510
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Courtyard by Marriott Norfolk Downtown
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What's around Courtyard by Marriott Norfolk Downtown
520 Plume street, Virginia, United States, 23510
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Discover More About Courtyard by Marriott Norfolk Downtown
Location
Courtyard by Marriott Norfolk Downtown is a hotel in a good neighborhood, which is located at Virginia.
About Courtyard by Marriott Norfolk Downtown
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Courtyard by Marriott Norfolk Downtown.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Courtyard by Marriott Norfolk Downtown exclusively for you.
With all facilities offered, Courtyard by Marriott Norfolk Downtown is the right place to stay.
All facilities in Courtyard by Marriott Norfolk Downtown
Others
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Express check-out
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
- Computer station
- Business center
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Hot tub
- Indoor pool
- Garden
General
- Banquet
- Ballroom
- Parking (surcharge)
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Courtyard by Marriott Norfolk Downtown
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
- Self parking fee: USD 25 per day
- Valet parking fee: USD 25 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 02:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 02:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Courtyard by Marriott Norfolk Downtown | 140 |
Number of floors in Courtyard by Marriott Norfolk Downtown | 8 |
Another facilities in Courtyard by Marriott Norfolk Downtown | Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box |
Frequently asked question in Courtyard by Marriott Norfolk Downtown
What are available facilities at Courtyard by Marriott Norfolk Downtown?
There are top facilites at Courtyard by Marriott Norfolk Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Courtyard by Marriott Norfolk Downtown?
The standard check-in time at Courtyard by Marriott Norfolk Downtown is starting from 16:00 - 02:00 while the latest check-out time is at Before 11:00
Does Courtyard by Marriott Norfolk Downtown provide breakfast?
Yes, Courtyard by Marriott Norfolk Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Courtyard by Marriott Norfolk Downtown?
Courtyard by Marriott Norfolk Downtown is a 3.0-star hotel.
How many floors does Courtyard by Marriott Norfolk Downtown have?
Courtyard by Marriott Norfolk Downtown has 8 floors.
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More Reviews from Other Guests in Courtyard by Marriott Norfolk Downtown
Overall Ratings & Reviews Courtyard by Marriott Norfolk Downtown
Other sources (941)
8.0
Very Good
From 941 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Courtyard by Marriott Norfolk Downtown
Number of reviews per page
20
40
Top reviews
Jessica
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The building needs a renovation
Dennis
Friends and Family
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This hotel is an absolute joke. Outrageously overpriced for an awful stay and experience. The restaurant was closed and they claimed to offer free coffee in the lobby in the morning. It was nowhere to be found. I asked for turn down service before my girlfriend arrived and they said they would but never did. The room smelled like musty water and was never cleaned. The one time the maids did come in the room they took all our towels and left us with one for two people. Stay far away from this establishment. I even was nice and wrote a non public review highlighting all of these things and the manager or hotel never reached out. SICK JOKE
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel room was nice and clean. House keeping was wonderful. Got a little attitude from front desk when asking for additional towels. No a/c in hallway but room was always cool. Biggest frustration was the $25/day hold charge for valet service even though we didn’t have a vehicle. Yes it was refunded after 5 days but why charge it to begin with.
Read More
Tanya
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property list there's a bistro on the property. The bistro has not been opened in several weeks. As a person who likes to eat early in the morning prior to going out this was disheartening. My husband who enjoys a drink later in the evening this too was disappointing. The ambiance in music was there but there was no food or drinks being served on the property as stated in the amenities for the property.
Read More
Hany
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very old... unsafe area
Tiffany
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Customer service was well but ths facility itself was old and had a bad odor in the room. It was warm in the building and when yiu walk into the room it was cool but had like a wet mildew smell to it. Hotel seems very dated not what we expect from a Marriott.
Beatriz
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Horrible service. Was there for 5 days and room was never cleaned even after bringing it to the staff's attention several times. Staff acted as if I was disturbing them. Really the worst experience EVER!!!
Kevin
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff was nice but the place is looking pretty rundown.
Verified traveler
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Comfy bed and clean room; furniture old, scratched up, and tv not working. Entrance/check in was in much better condition; service for dinner closed, very disappointing because I chose the hotel with that in mind; breakfast was good; by far customer service was top notch, and that made up for all the things that were just average about the place.
Read More
Mary
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very helpful staff, large room, easy to find
Unique
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great booking
Hilary
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very nice and great location
Terry D
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Downtown close to Waterside
Amarily
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Valet parking was excellent, and front desk did an amazing job.
Guy
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
For the price, it was only basic. No fridge no cooktop just a microwave and a coffee pot on top of the desk and then there was only a 30 inch TV in a room you paid $200 a day for.
Patrice
Leisure
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were very nice, my room was clean however the carpet smelled really bad and my Internet kept going out so I was not able to watch television when I couldn’t go to sleep. The staff at the bar were new and not bartenders, so they didn’t know how to make drinks; I asked them to Google it. The property needs to be refurbished. The carpet is dirty, The walls are dirty and the elevator doors need to be replaced on the inside. They’re really really stained. For my inconvenience of not having Internet, I was given two free meals at the bistro.
Read More
Robert
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nice hotel
scott
Business
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very clean and convenient walk to waterfront
Donna
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great location to attend events at norfolk scope and chrysler hall. Within walking distance.
Kimberly
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Clean place to stay. Bathrooms need to be updated (tub) hallways are super hot (June) but staff is friendly. We had room 304, so corner with a king. Tight fit and no luggage racks. Not much of a walk to eat or get to the waterfront. Chrysler Museum is a little over a 20 minute walk.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Courtyard by Marriott Norfolk Downtown
Other sources (941)
8.0
Very Good
From 941 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Courtyard by Marriott Norfolk Downtown
Number of reviews per page
20
40
Top reviews
Jessica
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The building needs a renovation
Dennis
Friends and Family
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This hotel is an absolute joke. Outrageously overpriced for an awful stay and experience. The restaurant was closed and they claimed to offer free coffee in the lobby in the morning. It was nowhere to be found. I asked for turn down service before my girlfriend arrived and they said they would but never did. The room smelled like musty water and was never cleaned. The one time the maids did come in the room they took all our towels and left us with one for two people. Stay far away from this establishment. I even was nice and wrote a non public review highlighting all of these things and the manager or hotel never reached out. SICK JOKE
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel room was nice and clean. House keeping was wonderful. Got a little attitude from front desk when asking for additional towels. No a/c in hallway but room was always cool. Biggest frustration was the $25/day hold charge for valet service even though we didn’t have a vehicle. Yes it was refunded after 5 days but why charge it to begin with.
Read More
Tanya
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property list there's a bistro on the property. The bistro has not been opened in several weeks. As a person who likes to eat early in the morning prior to going out this was disheartening. My husband who enjoys a drink later in the evening this too was disappointing. The ambiance in music was there but there was no food or drinks being served on the property as stated in the amenities for the property.
Read More
Hany
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very old... unsafe area
Tiffany
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Customer service was well but ths facility itself was old and had a bad odor in the room. It was warm in the building and when yiu walk into the room it was cool but had like a wet mildew smell to it. Hotel seems very dated not what we expect from a Marriott.
Beatriz
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Horrible service. Was there for 5 days and room was never cleaned even after bringing it to the staff's attention several times. Staff acted as if I was disturbing them. Really the worst experience EVER!!!
Kevin
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff was nice but the place is looking pretty rundown.
Verified traveler
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Comfy bed and clean room; furniture old, scratched up, and tv not working. Entrance/check in was in much better condition; service for dinner closed, very disappointing because I chose the hotel with that in mind; breakfast was good; by far customer service was top notch, and that made up for all the things that were just average about the place.
Read More
Mary
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very helpful staff, large room, easy to find
Unique
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great booking
Hilary
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very nice and great location
Terry D
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Downtown close to Waterside
Amarily
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Valet parking was excellent, and front desk did an amazing job.
Guy
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
For the price, it was only basic. No fridge no cooktop just a microwave and a coffee pot on top of the desk and then there was only a 30 inch TV in a room you paid $200 a day for.
Patrice
Leisure
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were very nice, my room was clean however the carpet smelled really bad and my Internet kept going out so I was not able to watch television when I couldn’t go to sleep. The staff at the bar were new and not bartenders, so they didn’t know how to make drinks; I asked them to Google it. The property needs to be refurbished. The carpet is dirty, The walls are dirty and the elevator doors need to be replaced on the inside. They’re really really stained. For my inconvenience of not having Internet, I was given two free meals at the bistro.
Read More
Robert
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nice hotel
scott
Business
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very clean and convenient walk to waterfront
Donna
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great location to attend events at norfolk scope and chrysler hall. Within walking distance.
Kimberly
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Clean place to stay. Bathrooms need to be updated (tub) hallways are super hot (June) but staff is friendly. We had room 304, so corner with a king. Tight fit and no luggage racks. Not much of a walk to eat or get to the waterfront. Chrysler Museum is a little over a 20 minute walk.
Number of reviews per page
20
40