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Dream Downtown, by Hyatt
Hotels
7.6
/10
Pleasant
1,287 reviews
What Guests Say About Their Stay
Deborah J
10.0
/ 10
This was my first time staying here. The property is very urban and trendy. Staff is amazing and the great follow-up after my stay was a wonderful surprise.
Alexis
10.0
/ 10
Property was very nice and clean! Friendly and helpful staff 10/10 recommendation
Natalye
10.0
/ 10
Staff went above and beyond to be kind and helpful. The hotel is really beautiful with an amazing rooftop bar. I would definitely stay here again.
In the Area
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355 W 16th St, Manhattan, New York City, New York State, United States, 10011
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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What's around Dream Downtown, by Hyatt
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355 W 16th St, Manhattan, New York City, New York State, United States, 10011
Discover More About Dream Downtown, by Hyatt
Location
Dream Downtown, by Hyatt is located in area / city Midtown Manhattan.
About Dream Downtown, by Hyatt
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Dream Downtown, by Hyatt exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Dream Downtown, by Hyatt.
All facilities in Dream Downtown, by Hyatt
Others
General
- Parking
- Banquet
- Swimming pool
- Rooftop terrace
- Parking (surcharge)
- Terrace
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Food and Drinks
- Nightclub
- Bar
- Poolside bar
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Dream Downtown, by Hyatt
Important Note
- Covered self parking fee: USD 100 per night
- Pet fee: USD 99 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 57.38 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
- Swimming pool
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Dream Downtown, by Hyatt | 314 |
Number of floors in Dream Downtown, by Hyatt | 12 |
Another facilities in Dream Downtown, by Hyatt | Parking, Banquet, Swimming pool, Rooftop terrace, Parking (surcharge) |
Frequently asked question in Dream Downtown, by Hyatt
What are available facilities at Dream Downtown, by Hyatt?
There are top facilites at Dream Downtown, by Hyatt such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dream Downtown, by Hyatt?
The standard check-in time at Dream Downtown, by Hyatt is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Dream Downtown, by Hyatt
Other sources (1,287)
7.6
Pleasant
From 1,287 reviews
Cleanliness
8.2
Room Comfort
7.6
Service and Facilites
8.0
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Traveler Reviews Dream Downtown, by Hyatt
Number of reviews per page
20
40
Top reviews
nina
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall stay was very nice. However, some things forgotten that were requested from front desk. Also it’s been weeks from my stay and I still have not received my detailed folio which I have requested numerous times.
Verified traveler
Friends and Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Ladies....the lighting is horrible! Even in the bathroom. The lighting throughout the room is so bad. Took us 10 minutes every night to figure out how to turn them off. Sometimes they would go off when on the toilet! At the brightest, not great for make up. Bad set up all around. NO WHERE to put clothes, except one small dresser. I moved overpriced snacks so I could use the shelf for my things, then had to talk to the mngr to not charge me for all the snacks moved off the sensored shelf! NO WHERE is there a note about this, the mini mini fridge is full of alcohol, again no where to put leftovers or your own midnight snack. Felt like we were living in a cave for 5 days.
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William
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was wonderful
Heather
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Large lobby, friendly staff, safe.
tina
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
With cost of room they should offer free breakfast.
There was a refrigerator in room but was FILLED of their stuff to sell. Had to keep removing their stuff to put our drinks and leftovers in frig.
Only enough towels for one day and they didnt clean room on Easter.
One tiny garabage can in room. Insane!!
Glass wall in bathroom light up entire room when your trying to sleep.
Loud booming base could b heard from roof top bar!!
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RAFAEL
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent location and service. Rooms need an update. We stayed in a double room.
Heather
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Liked the location. Stuff was helpful! Fun vibe!!
jeffrey
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The place was fine although had to wait an additional hour to check in. ( 4:15 room ready) and not the one I booked . Also I was charged for three items from the mini bar I never used . Also, it took forever just to get coffee in the morning . I am having a difficult time recommending this hotel .
Kimberly
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was beautiful
Una
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Bed was very hard and uncomfortable to sleep on. Light switch panel at head of bed was illuminated 24/7 disturbing already poor sleep. Club in hotel played loud music 11 pm to 4 am resulting booming bass sounds making sleep difficult. Will not stay there again.
Garrett
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Stayed here many times and typically love it. Stayed on 10th floor and night club rooftop music on 12th floor kept us up all night (til 4am). They offered earplugs, but just not enough to be quiet. Great hotel in every way outside of this.
Lauren
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great location
Filip
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great
Michael
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location
Verified traveler
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was great overall, with very friendly staff. I'll just
Deborah J
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This was my first time staying here. The property is very urban and trendy. Staff is amazing and the great follow-up after my stay was a wonderful surprise.
Meighan
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff was wonderful. Loved the convenience of the location.
Christine
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff was over the top friendly and accommodating. Exceptional service. The building itself needs a little TLC.
Leslie
Business and Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There is a nightclub on the 12th floor. It goes in until 4am every night! Terrible. Bed is on the floor. No box springs. Terrible stay. Staff was cordial but not helpful. Felt like we were on our own.
Views are excellent. Housekeeping staff is excellent. That helps but we honestly hated this place.
Verified traveler
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Premium Room type we booked and paid for was extremely loud due to club above our room. So to get a quieter room we had to downgrade to a room that was dark and so tiny hard to maneuver in. Still has to pay price for premium room. Then got locked out of our room prior to check out. Was also charged for many mini bar items that we didn’t consume.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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