Fairfield Inn & Suites by Marriott Washington, DC/Downtown

Very nice area and cleab rooms, just hope front desk could be more gentle.!!

Great location

Didn't like the beds and pillows. Too soft

The room was spotless and the included breakfast was great and set us up for the day

I stayed at the Fairfield Inn & Suites by Marriott Washington DC on August 6, 2025, for one night. Upon check-in, I was charged a $60 deposit with the assurance that it would be refunded upon checkout. At checkout, I inquired about the deposit, and the front desk informed me it would be returned the following day. However, after three days, I still had not received it, so I followed up with a phone call. I was told once again that it would be refunded—this time within seven days. Unfortunately, it has now been over a month (1 month and 7 days) since my stay, and I still have not received the deposit refund. I’ve sent multiple emails and have yet to receive any response. This level of customer service is unacceptable, especially from a well-known and reputable hotel chain like Marriott. I am extremely disappointed with how this situation has been handled. What should have been a routine refund process has turned into a frustrating and time-consuming experience. I hope this review prompts the management to address the issue more seriously and ensures that future guests do not face similar problems.

The lock in our room was broken…, we came back to the hotel after dinner, went to our room, and discovered that the access key wasn’t working, went to the lobby, the key was replaced. Tried again and it didn’t work,after a couple attempts to open it using the card I was given, the hotel send a maintenance person to try and get the door open, it too more than 3 hours to finally get the door opened, my family and I were all waiting for the door to open, at this point we were too tired, it was past midnight when we finally made to our beds, a total disaster…..

Nice hotel, breakfast is the best

Great breakfast, comfortable beds, refrigerators and microwaves, staff was amazing and it’s attached to a great Irish Pub! All within walking distance of the sites of DC! Super close to the train station that can get you anywhere!

The staff was very unprofessional. The surrounding area is very unsafe. They also said there was parking available and when we got there we had to pay for the valet parking. They also mentioned that there were EV chargers available and there was none.

Thank you so much. Strongly recommended to evry Visitor of Washington DC

Everything is good. Cleanliness, breakfast, property condition. Only the Room “superior King” is little small, less bright and conjusted.

Breakfast was great and great location

The desk clerk was great. TY.

It is a good place to stay.

Our room had a funky smell to it and when I complained I got a look and a “we don’t have any other rooms available” remark. I wasn’t looking to have my room switched. The room was damp and smelled of damp. The air didn’t work at night but great during the day. Some furniture was run down as well. The location was perfect but the room left much to be desired. Breakfast was also pretty good but because of the room I would never stay there again.

Hotel and staff ZGREAT! Area sketchy

The parking was a little expensive.

Close to all attractions

The staff were attentive to our needs. We needed to move our room due to the noise level of the guests next to us and the staff were incredibly accommodating and immediately changed our room.

Convinient location to main attractions