Gallus Stadium Park Inn, an Ascend Collection Hotel

The stay was terrible, first we got there the receptionist at the front desk didn’t know anything.i booked two rooms for two nights the room I was staying toilet nor tv worked at all, asked the receptionist to switch rooms we did then the second room wasn’t any better so I just asked for a refund for the 2nd room and for the 2nd night we checked in at 2 a.m. and checked out from the hotel at 5 a.m. then the gentleman at the front desk argued about it with my aunt thinking we were asking to be refunded for both rooms and both nights when I shut had said that one room and one night, service was horrible receptionist was horrible just terrible try to avoid that hotel at all cost!!!!!!

Roaches and no AC. They offered ti move me to another room but after walking into 3 other rooms that smelled so bad of cigarette smoke I decided to leave and find and different hotel. This place is disgusting

We won't choose this hotel as it was dirty and smelled of smoke. It was outdated as well

If I Could Give This Place Negative Stars, I Would. Where do I even begin? Let’s start with Nick, the night staff member who clearly missed his calling as a prison guard. From the moment we walked in, he looked at us like we had just interrupted his sacred duty of doing absolutely nothing. No greeting. No smile. Just a face full of irritation like we had personally ruined his evening by daring to check in to the hotel we PAID for. But wait—it gets worse. When we had to come back and dispute a charge for a room we never even checked into, Nick didn’t just brush us off—he yelled at us. Loud, rude, and completely out of line. It was shocking, rude, and downright unprofessional. If you’re looking for customer service, go literally anywhere else. Now let’s talk about the hotel itself. The photos online must be from another planet—or at least another decade—because the place looks NOTHING like what’s advertised. It’s located in a sketchy area where you’ll want to keep your doors locked at all times. Bonus points for those of you who bring extra door locks to put on. The parking lot is a disaster, uneven and poorly lit, and I wouldn’t be surprised if roaches were planning their own family reunion out there. Inside? It smelled like ten cans of bounce that a** marinated in mildew and disappointment. The AC barely worked, the shower had no door (seriously?), and the floor felt like it hadn’t been cleaned since 2000. The WiFi Completely useless.

Overall enjoyed my short stay here, the room was cool for sleeping in a cozy bed and the shower was hot, I had everything I needed including a refrigerator. Staff at the front was friendly, had a limited selection for breakfast, but it included coffee; sugar and 2% milk so I was happy.

Customer service was great

It’s good chill spot

The AC in the room wasn’t working as good, bathroom was dirty and toilet didn’t even work properly.

Terrible

The location was in a half remodeled state of disrepair. People riding bicycle with backpacks through the parking lot throughout the night. Mold in the shower and sticky floors

Very friendly/helpful staff. While you could tell they have put work into making this hotel better, there were several basic maintenance issues that need addressed. The AC filter was dirty, the cover to the filter was laying on the floor, and the shower was missing the caulking at the base.

The carpet desperately needs cleaning smells awful has to turn the air on 63 to try and overpower the carpet. Toilet needed cleaning toilet seat broke. Creepy men hanging in hallway. One guy followed my daughter to car. After my daughter returned from a night out with friends same guy was waiting upstairs by the elevator when the elevator door opened. Just so happened we share locations and had already went downstairs to meet her at the hotel entrance. The look of surprise when she and I stepped off the elevator together. He had to be watching for her vehicle to return. Never ever staying there again.

Great stay!

It’s a small building. Our room had no outside view due to a shield house and there was NO pool.

Nice people

My daughter and I pulled up and it was clearly not a safe place for us to stay. People loitering outside, dirty, and absolutely nothing like the photos on Expedia. We left immediately and booked another hotel in the area. I have never "eaten" the cost of a hotel before without going in but this was the right choice.

The staff was very nice but the building was in definite need of repair.

Great place

I appreciated the free waffles and coffee. Very convenient access from the rear parking lot for after-hours entry. The room itself (one King, non-smoking) was nicely equipped and stocked with toiletries. Comfortable bed. Walking distance to many restaurants and shops, even the SC State Fairgrounds! I'm looking for any excuse to visit Columbia so that I can stay here again

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