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Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Hotels
8.0
/10
Very Good
957 reviews
What Guests Say About Their Stay
Kevin
10.0
/ 10
I don’t understand the amount of bad reviews I see on other search engines, because I had a great stay! The lobby smelled good, the staff was friendly especially Natasha (SP?) at the front desk. My room and was extremely comfortable and I felt very comfortable being a solo traveler. The pool area is also very nice! I’ll be back 🙂
Patrick
10.0
/ 10
The best part of the stay was the sales manager Fran. She went above and beyond to help in a time of need. Nice hotel. Clean, good breakfast, great location.
Kimberly
10.0
/ 10
We had what was supposed to be a very stressful family trip turn into a wonderful experience. From check in, to the multiple requests we ended up with, all staff from managers to security were top notch! We felt very taken care of.
In the Area
See Map
800 South Route 31, McHenry County, Illinois, United States, 60014
Main Facilities
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Swimming Pool
Parking
WiFi
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Available Room Types in Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
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What's around Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
800 South Route 31, McHenry County, Illinois, United States, 60014
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Discover More About Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Location
Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel is located in area / city McHenry County.
About Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Enjoy luxurious treats and incomparable experience by staying at Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel.
All facilities in Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Accessibilty
- Accessibility equipment
- Accessible parking
- Disabled access friendly
Public Facilities
- WiFi in public area
- Room service
- Parking
Things to Do
- Casino
- Fitness center
Food and Drinks
- Bar
Connectivity
- Free WiFi
General
- Swimming pool
Hotel Services
- Laundry service
In-room Facilities
- TV
Sports and Recreations
- Tennis
Accommodation Policy & General Information in Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel only allows service or military animals.
General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel | 197 |
Number of floors in Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel | 6 |
Another facilities in Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel | Accessibility equipment, Accessible parking, Disabled access friendly, WiFi in public area, Room service |
Frequently asked question in Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
What are available facilities at Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel?
There are top facilites at Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel?
The standard check-in time at Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel?
Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel is a 4.0-star hotel.
How many floors does Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel have?
Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel has 6 floors.
How many rooms are available at Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel?
Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel has 197 rooms in total.
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More Reviews from Other Guests in Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Overall Ratings & Reviews Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Other sources (957)
8.0
Very Good
From 957 reviews
Cleanliness
8.2
Room Comfort
8.2
Location
8.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I don’t understand the amount of bad reviews I see on other search engines, because I had a great stay! The lobby smelled good, the staff was friendly especially Natasha (SP?) at the front desk. My room and was extremely comfortable and I felt very comfortable being a solo traveler. The pool area is also very nice! I’ll be back 🙂
Read More
PHILIP
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room refrigerator legs broken. Several Room electrical outlets powered by hidden power strip. GFCI tripped and lost power to TV, lamps, outlets. Front desk failed to follow up on repairs and power still out upon return to room 12 hours later. Offered 2 free drinks and upon attempting to redeem at bar, found out the beer tap had been broken for 2 weeks.
Read More
Daina
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Friendly staff.
Chris
Business Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel isn't worth anywhere near the amount they charge. It's an old hotel very cheaply "updated" with cheap peeling wallpaper and the front of our sink base was literally falling off. The corners of the floor are cracked and delaminating. The staff was ok but the grounds aren't well kept and it's noisy. The beds are also some of the most uncomfortable I've ever slept in. Woke up with a headache and stuffy nose from the room. Definitely not worth it. Left me wanting my money back.
Read More
Henry
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel was nice clean pool, there were some issues like in the bathroom exposed wires, and the food was overpriced to the quality. Lots of places to relax around the hotel inside and out. To far to walk to shopping and food, but was a very quick car ride to lots of food options
patty
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was close to our friends home. wallpaper in our room had bleach looking lines running through it. looks like someone sprayed something on the wall and it took the color out of the paper. wish the fins on the air conditioner moved my feet were freezing as the air blew across them.
Patrick
Business and Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The best part of the stay was the sales manager Fran. She went above and beyond to help in a time of need. Nice hotel. Clean, good breakfast, great location.
james
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice people old hotel
Feliks
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
They bath room floors are coming up. Bathroom not clean
Kyle
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Gentleman in the room next to us was having a conversation on the phone at regular volume until 1am and I could hear him as if he was in the room with me
Richard J
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
When I first entered the room, the pullout couch was moved right next to the bed too close to pull it out. A man from housekeeping came in didn't understand English. I had to figure out where the couch was supposed to go and he helped me move it. The front door stuck I had to barge my way in. Coffee maker didn't work. The refrigerator wasn't working well.
That's four things. I can't call it a good trip.
I was given a second lcoffee maker that worked the second day.
Read More
LEARE
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Disappointed due to 1 elevator and 2 ice machines for 6 floors. We stayed here last year, and it was great but within a year it seems things are going downhill. They do not seem to be keeping up with minor property upkeep such as painting the walls or wiping the dirt off the elevator walls or keeping carpets clean.
Adela
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A great stay!
Victor
Business
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
My stay was brief i was looking forward to a nice bath but the water coming from the shower sink and tub had an awful smell.
Hotel also refused to use my PayPal and Venmo cards for incidentals which caused some issues.
Divino
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Spacious room, clean facility and friendly staff
Kimberly
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
We had what was supposed to be a very stressful family trip turn into a wonderful experience. From check in, to the multiple requests we ended up with, all staff from managers to security were top notch! We felt very taken care of.
Veronica
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The server Lynette was very nice and professional. We have never stayed here . Out of town guest for a Wedding. She let us know a little bit about the town. Very nice
Derek
Leisure
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Enjoyed my stay, however this is clearly a 1970’s hotel which could do with a makeover. It wasn’t unclean just a little tardy. Great staff made the difference.
Wendy
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Clean property, great caring staff. Wonderful stsy
Oscar
Business Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
It was close to where we need to get to very good location.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Other sources (957)
8.0
Very Good
From 957 reviews
Cleanliness
8.2
Room Comfort
8.2
Location
8.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Holiday Inn CHICAGO NW CRYSTAL LK CONV CTR by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I don’t understand the amount of bad reviews I see on other search engines, because I had a great stay! The lobby smelled good, the staff was friendly especially Natasha (SP?) at the front desk. My room and was extremely comfortable and I felt very comfortable being a solo traveler. The pool area is also very nice! I’ll be back 🙂
Read More
PHILIP
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room refrigerator legs broken. Several Room electrical outlets powered by hidden power strip. GFCI tripped and lost power to TV, lamps, outlets. Front desk failed to follow up on repairs and power still out upon return to room 12 hours later. Offered 2 free drinks and upon attempting to redeem at bar, found out the beer tap had been broken for 2 weeks.
Read More
Daina
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Friendly staff.
Chris
Business Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel isn't worth anywhere near the amount they charge. It's an old hotel very cheaply "updated" with cheap peeling wallpaper and the front of our sink base was literally falling off. The corners of the floor are cracked and delaminating. The staff was ok but the grounds aren't well kept and it's noisy. The beds are also some of the most uncomfortable I've ever slept in. Woke up with a headache and stuffy nose from the room. Definitely not worth it. Left me wanting my money back.
Read More
Henry
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel was nice clean pool, there were some issues like in the bathroom exposed wires, and the food was overpriced to the quality. Lots of places to relax around the hotel inside and out. To far to walk to shopping and food, but was a very quick car ride to lots of food options
patty
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was close to our friends home. wallpaper in our room had bleach looking lines running through it. looks like someone sprayed something on the wall and it took the color out of the paper. wish the fins on the air conditioner moved my feet were freezing as the air blew across them.
Patrick
Business and Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The best part of the stay was the sales manager Fran. She went above and beyond to help in a time of need. Nice hotel. Clean, good breakfast, great location.
james
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice people old hotel
Feliks
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
They bath room floors are coming up. Bathroom not clean
Kyle
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Gentleman in the room next to us was having a conversation on the phone at regular volume until 1am and I could hear him as if he was in the room with me
Richard J
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
When I first entered the room, the pullout couch was moved right next to the bed too close to pull it out. A man from housekeeping came in didn't understand English. I had to figure out where the couch was supposed to go and he helped me move it. The front door stuck I had to barge my way in. Coffee maker didn't work. The refrigerator wasn't working well.
That's four things. I can't call it a good trip.
I was given a second lcoffee maker that worked the second day.
Read More
LEARE
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Disappointed due to 1 elevator and 2 ice machines for 6 floors. We stayed here last year, and it was great but within a year it seems things are going downhill. They do not seem to be keeping up with minor property upkeep such as painting the walls or wiping the dirt off the elevator walls or keeping carpets clean.
Adela
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A great stay!
Victor
Business
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
My stay was brief i was looking forward to a nice bath but the water coming from the shower sink and tub had an awful smell.
Hotel also refused to use my PayPal and Venmo cards for incidentals which caused some issues.
Divino
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Spacious room, clean facility and friendly staff
Kimberly
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
We had what was supposed to be a very stressful family trip turn into a wonderful experience. From check in, to the multiple requests we ended up with, all staff from managers to security were top notch! We felt very taken care of.
Veronica
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The server Lynette was very nice and professional. We have never stayed here . Out of town guest for a Wedding. She let us know a little bit about the town. Very nice
Derek
Leisure
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Enjoyed my stay, however this is clearly a 1970’s hotel which could do with a makeover. It wasn’t unclean just a little tardy. Great staff made the difference.
Wendy
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Clean property, great caring staff. Wonderful stsy
Oscar
Business Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
It was close to where we need to get to very good location.
Number of reviews per page
20
40