Holiday Inn Express & Suites PARKERSBURG - MINERAL WELLS by IHG, an IHG Hotel

We had a good time while visiting with family and the hotel was good; however, two doors next to the pool area were continuously held open with bricks so that staff and "others" could go in and out for smoke breaks (even though the property signs say that it is a smoke-free property). I felt very unsafe knowing that anyone could come and go through those doors at any time. Please behind the pool area, there were a constant stream of men workers sitting and drinking which as a woman, I felt uneasy knowing that the door being held open gave them availability at all times to the hotel entrance. One important comment is that the staff is trustworthy and honest since we left something in the room and they returned it to us which tests most staff people and they passed with flying colors!

It is a great place to stay

Friendly but insufficient staffing

It a pleasant stay, friendly staff and clean

Needs deep clean

Very clean and employee's were very helpful. Included breakfast was very good! Restaurants and gas were very close.Easy on and off US77!

Great stay, no issues

Had to book the hotel last minute for a family funeral. All in all, the room was great, beds were comfortable and clean. Our room did have a weird echoing sound that correlated with the window not fully latching and being close to the highway. Love the food and selection at a Holiday inn-much better than where we stayed at a Hyatt House recently. Staff was super accommodating and super friendly and helpful.

The room and all facets of the room were clean, which is huge. The breakfast was pretty pork centered and my bf can’t do pork, and there were kids in the pool that were not staying in the hotel so front desk could probably do better at preventing that again but otherwise lovely stay

The beds were so comfortable. They allowed my pet in training yo come be with me while I was away and working took her pool with me and she had a blast

Staff went above and beyond to provide options, service and comfort.

quick and easy sign in. all staff Friendly

Convenient

The hot tub wasn’t warm. The morning coffee was out

Loved the hot tub

I didn't appreciate being placed right next the elevator. There were those who went up & down the elevator several times with the constant "ding" every time they got on or off the elevator. I suggest that you NOT put guests next to the elevator. It will keep the noise down and have happier guests

Quick stay on way home from spring break with family. Clean , spacious room. Nice breakfast. Would stay again

Everything about this property was superb! From the friendliness of the front desk staff to the delicious buffet breakfast to the cleanliness of the entire facility! We highly recommend this hotel!

This was by my worst experience at an IHG hotel ever. The hot tub was filthy the jets didnt work, the staff was allowing guests from the Mortotel next door use the pool by propping open the back door. Tue desk lanp in the room didn't work. The entire hotel smelling like Marijuana smoke.

It was perfect for our four family get-together.