Holiday Inn Express VANCOUVER NORTH - SALMON CREEK by IHG, an IHG Hotel

Everything was great.

The bathroom sink was missing the lever to turn on, making it unusable. I was trying to figure out if it was a touch sensor but the lever was broken off. No maintenance available. So my only water source for the whole night was the shower. I don’t understand how the housekeeping staff missed that while cleaning.

Overall it was a great stay. The staff were super friendly and they had a great breakfast. The only complaint I have was when my friends service dog pulled old pizza out from under the couch which in turn had resulted in a ant problem. The rest of the room seemed clean and we had a good stay.

Loved 24hr pool

Quiet

Staff was friendly and helpful. Hotel was clean and update. Good breakfast

They still haven't released my $25 deposit x2 for our last stay.......almost one month later!!! I tried calling the property directly and was hung up on twice!!

Closest to cascades amphitheater. Good spot if watching a concert

clean facility and convenient location.

Our stay was very nice, our room smelled so good when we arrived. Bed was very comfy and hotel in general was nice and quiet. Came to the area for a concert and will forsure be back again. Great location!

Nice hotel for the price.

Everything

Great place!

Great and comfortable, 10/10.

Great!

I stayed at this hotel from July 19–21, 2025, with my two toddlers, and unfortunately, the experience was disappointing from the start — and ended with a serious safety concern. I originally booked a room that I believed included two queen beds and a pullout couch. When I called the day of check-in to confirm, I was told it was just a standard room, and there were no upgrades available due to being sold out. I asked for extra pillows and blankets for my kids and was told they were limited. The room was cramped, with not enough towels or bedding, and overall not family-friendly. The next morning, I requested new bedding because my toddler had a nighttime accident. Housekeeping didn’t come until after 4 PM, and even then, trash was left behind and towels were still lacking. The most alarming issue happened that evening — I walked out of the bathroom to find a chemical spray bottle left behind by housekeeping on the nightstand, and my 1-year-old had gotten hold of it and was spraying it. This is completely unacceptable and dangerous. I’m a licensed foster parent and have worked in hotel management — I know this should never happen. That kind of negligence could have landed us in the hospital. I reached out to management to give them a chance to make it right, and I hope they follow through. I would not recommend this location to families with young children until safety protocols are thoroughly addressed.

Check-in was 4pm. Arrived around 4:20pm and there was no room available because housekeeping had not gotten rooms clean. Staff stated it was because of late check-outs. I had to stand there and wait for 25 minutes to even have a room. They never compensated me for anything, I was late for my event as well. When we got to the room, the bedding felt damp and not completely finished being cleaned. I also didn’t like that there was one small elevator and the operation license had expired two years ago, that’s a little concerning. One good thing was breakfast the next day was good. Overall, I was not happy with the stay at the hotel.

The front desk at check in and out were very friendly and efficient. Room smelled fresh, sheets felt clean and the room was big enough to not feel cramped.

Expensive for the most basic room, pool closed even though promised it was going to open soon…as in same day but never did. Low quality hygiene products. No drinking water available in room

It was great! Newly remodeled and in a great area. We will definitely stay here again when visiting the area. We were originally at another hotel in the area, and when we extended our stay in the Salmon Creek area, we chose to move to this hotel. It was a great decision and in a much better area. If I could give one critique it would be that the people in charge of breakfast need to be proactive about the food, instead of reactive. A bit more wait on buffet food than there should have been. A simple check to see how much food was left could have solved and been an easy fix, and there wouldn’t be any frustrated guests.