Holiday Inn Express WASHINGTON DC EAST-ANDREWS AFB by IHG, an IHG Hotel

Easy to get to, low traffic area. Poor choice of restaurants in area, only one elevator was working.

So to begin this was the nastiest hotel I’ve ever stayed in. I’m not from the area so we traveled from New Jersey to get to this hotel for a concert event. To warn anyone this was room 302! To start with the laundry list of issues room was super small for the price, the door handle to the room was literally loose , the rooms toilet hardly flushed, the shower was cold the entire time we were there, the fridge didn’t become cold till the second day we were there, the tv was unusable due to it have a ton of lines in the screen, all of the outlets in the room are a definite fire hazard as well as being loose, the WiFi in this hotel was absolutely unusable, there were stains on the walls. All that is on top of the staff being beyond rude and claimed my complaints were essentially void because I had just gotten there. When I brought up the issues they did 1 single attempt of looking in the room one one of us in the room was currently naked and getting out of the icebox shower. Then seemingly got upset because I turned them away for obvious reasons. Long story short if you want to disrespected and ignored in a disgusting setting this is the hotel for you.

Rooms need to be updated. Friendly staff.

The room wasn't ready for the use. Shower faucet didn't work properly and create unsafe situations!

I arrived and property said they were booked. Terrible experience.

It's was a good stay. Staff was awesome. Pool needs some updates along with the outside paint job. Room was good just a place on the wall where it had been patched but not professionally done. You could see the crack patch and it wasn't sanded down well.

Would stay here again.It was very cool.

The place does not live up

Everything was great. The breakfast was good. Overall a great experience

Nice place for the price

Tje staff was AMAZING. Very nice and professional.

Everything was great. Friendly atmosphere.

Near the DC area

Amazing and pleasant stay, the breakfast was great and it was such a peaceful time!

The house cleaning and support staff were great but the young man at the front desk could be pleasant but spent the majority of his time walking around monitoring everything that we did. We were there for a tournament and the kids were not out of control but we were constantly reprimanded for running, being loud (in the middle of the day), and even I was told that I could not eat my carrot sticks in certain areas of the lobby. Interestingly enough, other hotel guests were not questioned or reprimanded when doing the same things.

Clean and comfortable. Very nice to be able to park onsite. Very quiet and the staff was very friendly.

I was forced to book the room because the hotel we originally booked a room at had no power. When I arrived the front desk person told me my booking was in error; they had no rooms. She also said she’d cancel the booking on her end with no problem. Everything she said was a lie. I contacted them and they told me I was lying. I got charged $179 for a room that was unavailable. I’m never using this app again in this life.

It's old

The property was very dirty and cluttered on the outside. My main issue with all Holliday Inn Expresses is the free breakfast. it is so bad, it should be free. We started staying at HI because of the free meal. Powdered eggs and the same ole sausage EVERY DAY. We’re done with Holliday Inn. There are too many motels with much better food for the same price. We were there 4 days and only ate there once.

Definitely will NOT stay there for my next trip to the DMV. Requested a King Room and got accessible King. Hotel needs total renovation. Dirty carpet, rolling chair appeared to have been through the war, wobbly desk table, terrible, terrible, terrible. Dark and dreary. NEVER AGAIN.