Howard Johnson by Wyndham Pigeon Forge

The room for the price we paid wasn’t to bad. But it could have been cleaner and it smelled bad. There was no coffee maker in the room like advertised online. But if you looking for a decent hotel that’s cheap it’s not that bad of a place, there was just a lot of loitering around outside and you will want to keep your car doors locked

I stayed with my kids sept. 1-4th. I paid $28 a night so i cant complain too much. With that being said, the staff was not friendly! Room floor felt disgusting!! The room light did not work but thankfully we had a lamp to use. It advertised breakfast which meant, they had granola bars. No coffee machine but there was coffee ground packets along with sugars lol. They do have pools on site. 1 indoor and 1 outdoor. My kids did utilize. The beds were ok. Again, we paid $28 a night so we received what we paid for. Other then that, the location was good. Right across from a restaurant. walking distance from the titanic museum. in View of the Hollywood wax museum. If you're wanting something cheap but in the middle of things, then yes this is the place. I probably would not stay here again. Being the pool was the only decent thing. It took 7 days to receive my deposit back.

The pool was murky. We had three cockroaches in the hotel room. The non smoking bedroom had a light switch that has been lit on fire and melted. The drain in the bathtub looks like it could give you tetanus. Two of the three towels provided had huge black/grey stains on them. There was no security lock on the door, it had been ripped out and not replaced. There was hair stuck to the bathroom wall that was not ours and had clearly been there for awhile. Lightbulbs were missing.

Cheap and efficient. I got a rash from the bed. Not sure what detergent they use but I found out I’m allergic to it

This was the worst hotel experience I've had in my adult life. It was reminiscent of Panama City Beach hotels we stayed at in college where we didn't care what they looked or smelled like because we were just there to get drunk and party. The room was stinky. The floors were so dirty that if we walked on them for two minutes after a shower, our feet were black. The lights didn't work. The chair was broken. The couch looked like someone pooped on it. There were coffee supplies but not coffee maker. The curtain rod was broken and the curtains barely shut. The towels were stinky. I truly believe they gave us the worst room because we booked on Expedia and they made less money on the room. We saw some other rooms that looked much nicer than ours. I talked to management and they said the owners were working to make it better. It was obvious they were lying. The other staff (housekeeping) were rude. It was disgusting and offensive. I'm shocked that Wyndham allows their name to be on this property.

Well, the hotel out side is out dated and dirty. Inside just ok. Sink didn't drain. I had to plug in Tv and air. Wow. Not recommended No breakfast at all, just granola bars. And bad coffee.

DO NOT BOOK HERE AND WHEN I SAY DO NOT.. PLEASE DO NOT I’m so so upset I live 4 hours away so of course when I get there me and my friend are super tired well the hotel looks disgusting nothing like the pictures but that’s not the worst part if you want to lay in bed bugs see cockroaches and the smell of mold then you’ll love it but I don’t think anyone would love that. And yes I’m being serious cockroaches it was disgusting not to mention they said they would provide a refund after all of the photos I provided and Expedia nor I ever got a response. I’m just warning anyone interested to please take your business elsewhere we ended up staying at a a holiday in on nascar drive and it was absolutely amazing I will totally be going back to the holiday inn but here NEVER!! I mean EVER I really would like the health department to be notified on this because my friend after laying on the bed had bed bug bites. Please book elsewhere just looking out for anyone considering booking here.

Wifi rarely worked. No house keeping stopped by our room, room not clean and found bugs crawling and dead throughout the room chair was broken. Front desk staff was friendly. This a place I wont stay at again.

The place was horrible and super dirty!! The room wasn’t ready when we arrived the checking was at 4pm and we got there at 5pm! We got dirty towels like worn out, tv was broken staff was horrible

We was pleased with everything except when the fire alarm went off and my husband went to the front desk to find out what was going on because I had a quadriplegic child in my room and needed to know if it was an accidentally set fire alarm or if we needed to grab him out of the bed and run and that’s what we ended up doing leaving his medical equipment in the room no one telling us what was going on I understand staff needs to figure out what’s going on but there should have been someone at the desk to let guest know what was happening

Worst staff and service didn’t even get clean towels had to keep asking for new ones and bed where dirty and got over charged and they would fix it

Not handicap assessable unless on 1st floor elevator has been out for unknown time with old torn signs in them.. most doors do not have the inside lock, blood was found in the wall, microwave had been burnt inside, the mini fridge was NASTY, the hair dryer cord has been cut, pools had way to much chemicals, the light by the pool was broken, if a person walked by it while water got splashed on it… well u tell me what could have happen? Banister was covered in bird crap.. u can tell it had it not been cleaned! Who wants their children to touch that? Their breakfast consisted of unopened pop tarts and coffee, juice machine didn’t work, no milk, lights was never turned on, fireplace was never turned on, front desk man was hunkered down in a chair with a hoodie over his face. Very rude staff except the lady on night shift. No wash cloths in room had to wait till next morning at 9:30 am to get them from housekeeping. Electric sockets broken in the rooms. Rented 2 rooms. One rooms fire detector was not working and laying in cabinet? Really. Comfort 1 star rating bc the air does work and the bed was comfortable. Until I cleaned the linens off for the cleaning ladies and seen the blood on them. Curtains has mold on them. I have more pictures but this site will now allow of them to be posted. DO NOT STAY HERE!

Pool was empty when we arrived, evidently had been closed and had to be pressure washed, room was dirty, had to wear shoes in the room to keep our feet from getting dirty, staff was unpleasant, only 2 towels in our room (no wash clothes or hand towels for the four of us), all areas outside the room were dirty and unkept. Pool area was overgrown, indoor pool was filthy. Would have given 0 stars if it were available.

Very good

the only good thing was the pool slide

The main amenity that I booked for was closed and there was a 75$ deposit they take and do not return for 10 business days thats ridiculous

Things was not that good there when we first got there the air conditioner wasn't working they said if they moved us to another room we had to downgrade which we'd requested the jetted tub it was me and my wife and they couldn't move it they said it wasn't fair to move somebody else but luckily the maintenance man came in and he actually switched the air conditioner and got our air working but the floors were black the jetted tub was black we had to go buy a mop and we had to buy bathtub cleaner to clean the tub and to mop the floor because your feet were black walking over it and I asked them to come do it and they never did

We arrived and got checked in. We were told the only rooms available were on the 3rd floor. We then found out the elevator was out of order. We had to carry suitcases and a baby up three flights of stairs in the middle of July. Once we opened our room, it was dirty. Food on the counters, wet towels in the floor. We then had to carry everything back downstairs just to find out there were rooms available on the first floor. I didn’t appreciate being lied to and then someone questioning whether the room was cleaned or not. Definitely will not stay at this location again.

The stay was awful. Soon as I walked in, they ran out the door and stayed out there. Then coming to found out the room I reserved wasn’t available. I went to my room to open the door and the smell was bad and the room was disgusting so I asked for another room and they were so rude about it. Then I got the other room and it smelt like mold. There was filth everywhere, I couldn’t even sleep on the bed. I would go into the room and change and leave that was about it. Then when I left I got charged the damage charge. I have been calling them constantly no one answers. I have all the proof I need to get my money back. The room was already damage from the pictures I have shown. I will be calling someone over this, to put a stop to this or I will be taking them to court. That’s no way to run a business. Especially no room service to clean the room when you ask them for one. Then the pool was a green color. And I couldn’t use the toilet since the handle was broken and it kept flushing itself constantly.

No where on this app does it say anything about a damage deposit until you get there and be charged more I’m still waiting on my refund! The pool was green as well! I don’t recommend it