Kasa Altmayer Savannah

Better instructions for pre-check-in would’ve been nice

Beautiful apartment in a perfect location. Easy street parking near by.

No market or transportation

Great find! Super location! Clean and cozy! Everything we needed! We will definitely stay at Kasa again!

My husband and I checked in and immediately saw a dead smashed cockroach on the bathroom wall. We contacted the property immediately as we were not going to stay and wanted a refund. The person on the phone offered to have maintenance come spray- this is illegal. According to Georgia health codes, a professional extermination company needs to do it. Because we booked through a 3rd party site they claimed to not be able to grant an immediate refund. Hotels.com could not offer a refund without manager permission. After 3 hours of back and forth and a threat to the health department, i was finally connected to a manager. Sophie was amazing and refunded us completely. As we were leaving the property we saw another customer and mentioned our experience. She mentioned she had also seen a cockroach but was almost done with her stay. Yes, cockroaches are a thing in Georgia but 1) its a health code violation and 2) either the housekeeping staff or the last customer smashed it and left it. So that is a statement to the lack of cleanliness this property has.

We absolutely enjoyed staying at Kasa Altmayer!! It was so nice to be able to have a FULL SIZE kitchen, and also have washer and dryer in the room (even though the dryer was little wonky to work with) The room was pretty clean!! Few things I recommend is to have a broom/mop somewhere in the room to help those with a family staying can easily cleaning up messes after kiddos!! And to have a shelf or rack in the shower to make it easier to put toiletries in the shower without having to bend down!! Elevator was easy to use with the code!! Parking is tricky but we managed, but wish there were luggage carts to help easily unload and load up since there’s no parking! But we managed!!

The room was very nice. The property was close to so much in Savannah

It was easy to check in and we were located conveniently in the center of the historic district. Only gripe is that the walls were thin and we could hear our neighbors but fortunately they were not too loud. It can also be hard to find groceries nearby so we had to get them delivered.

By far this was the best hotel stay i have ever had. Firstly, security is amazing. There are 3 pin codes you have to enter to get to the room. First to enter the building, second the elevator, thrid the room, which in such a busy area made us feel much better. The room was waaaay bigger than expected. Amazing bathroom, awesome shower, and a full size kitchen. Now for the bed.. was the best thing i have slept on in my entire life. Loved it. Imo keeping this one saved in my favorites for future trips to savannah, as its right off broughton and has easy access to 2 parking garages just a block away, and has pedicabs passing by regularly for easy hopping from one spot to another down town.

We stayed for a long weekend for our first visit to the area. The place was easy to find. Clean and perfect location for walking around Historic Savannah. Parking is not available in the building but highly recommend the Lincoln street parking garage. We highly recommend this place for visitors.

Would highly recommend Kasa Altmayer Savannah when visiting Savannah!

We have been in Savannah in and out for the past two years. Have always stayed in a different place so we have good comparison notes. This stay is excellent and although everything is done online, response and solution to our needs were always prompt. Staff very nice, easy access and great location.

The property was cleaned and comfortable, good location with plenty of activities to engage in. Highly recommended.

Property location is great however be aware of parking situation, especially during weekend finding parking spot is tough. And the garage nearby usually is full. Property doesn't have a security or receptionist so in the middle of the night (2-3 am!!) if you have bad luck and bunch of laud and noisy people yelling and talking all drunk laud in the hallway, you can nothing to do about it! I had a 2 nights very rough experience because of the noise and parking situation. The unit has some unnecessary appliances like dishwasher or washer/dryer but doesn't have a simple coffee machine!!! It's overpriced overall for what you get. I would not recommend this place

Perfect location. Modern tasteful furnishing. The kitchen has everything that needed. The ONLY suggestion is to have the area in front of the building to unload guests stuff.

I rarely leave negative reviews, but my recent stay at this property was genuinely one of the most uncomfortable hotel experiences I’ve ever had. The air conditioning in the building was not functioning, and the temperature in the room was consistently over 80°F, making it almost unbearable to stay in—let alone sleep in. What makes this worse is that it appeared the hotel knew about the HVAC issue prior to my check-in and no proactive measures were taken to mitigate the issue (like providing a portable AC) until I reached out and complained. Even then, the fan on the ceiling was noisy and ineffective. I tried to address the situation calmly and respectfully with the staff, requesting a partial refund due to the extreme discomfort. I was repeatedly met with vague promises, delayed responses, and a back-and-forth that dragged out over multiple days. In the end, I was issued a partial refund that still didn’t come close to reflecting the severity of the situation or the disruption to my stay. To make matters worse, when I asked for a late checkout after everything, I was told it would come with an additional fee. The lack of flexibility and empathy was incredibly disappointing. If you're booking here, be warned: if anything goes wrong, don’t expect timely communication, fair compensation, or even basic comfort. I understand that technical issues happen, but the way this situation was handled from start to finish left a lot to be desired.

Good

The hotel is very interesting. 4th floor in an office building. Everything is done by email And text. And worked Our problem was that the air conditioning went out in the building and our room went up to the mid 80s. I called when it was obvious that there was no air conditioning. We bumped into fans being delivered to the building. The fan and ceiling fans helped. But with 2 phone calls, I heard nothing from the manager who was obviously off site. I got a message that the dishwasher leaked so we didn’t use it. The unit was set up as a studio apartment. Fine except no room for the small table. I peaked into other rooms which were bigger. Sofa beds are never the most luxurious. The regular bed was fine. The housekeeping lady knew nothing about the air conditioning. Incidentally, location was great. We were not disturbed by street noise which was great on the street on the weekend

Great location Shower was amazing

We had a wonderful and peaceful stay at the Altmayer. We only wish it could have been longer.