Knights Inn Longview

we were first placed in a room that had a broken lamp, and a disconnected frayed wire to the second tv in the suite. This place has to be THE WORST place we have EVER stayed at. We've traveled extensively over the past few years and this was by far the worst. Very disappointed that Expedia even has it in their listings! No ice available except to take the ice bucket (no ice bucket existed in either room)to the front office, meaning a walk across the parking lot only to find that they didn't have ice buckets either? Rooms are in shambles, every door was damaged from wear and tear and age. Beds were hard as rocks! we complained about our first room so they then moved us to another room, just as bad, no ice bucket, no phone in first room, phone in second room had no wire, so no use! Curtains in second room were damaged, wouldn't close all the way. Coffee maker but no coffee. Bathrooms had 2 threadbare "bath" towels, 2 washcloths, no hand towels, no dish towel in the "kitchenette", appliances were ancient, wouldn't have tried to use them. 3 switches in the bathroom, only 1 worked luckily it was the light. Dirty top sheet on the king bed. NO BREAKFAST even though it was advertised on the Expedia site. They charged my card a $50 for incidental charges. I insisted they return that fee at checkout and stood there while the woman at first told me it would be released later and I told her I would not leave until it was done. she finally voided it and gave me a receipt.

Stayed with my husband for a great night

Nice

I had to put a $50 deposit down and then I was told that I would get it back after I checked out I checked out and never received my $50 back when I went back to check in this time the owner tried to tell me that he gave me my $50 back and then wanted to charge me $100 for the deposit.

The rooms were a bit outdated, but clean and fine. The main problem we had with this place is there was no breakfast though it is advertised on the website, and there was a significant additional fee for our children which was also not listed on the website. Combined together it felt a bit deceptive.

Dominique at the front desk was not friendly. Housekeeping never makes the bed and don't replenish coffee bag and cups. Ice machine does not work. Room fridge and lamp did not work but Dominique didn't care to leave a note for the owner/manager after I complained about these. I left a note for the owner with Pauline expressing my concerns but he never contacted me. This was my 4th stay at this place and I thought the owner would at least call me out of professional courtesy but I guess my business is not important.

Everything was quite lovely and very comfortable.

This was just an overnight stop to sleep so we didn’t want to spend very much. Especially since it was already 1:am. Our check in guy was super nice. But the room was hot and smelly. The ceiling had stains and overall it was just too rough of a property to sleep peacefully. Around 4:am someone was playing their music so loud in the parking lot that it woke me up. I was grateful it was just my husband and I. This is most certainly not a place I would stay with children.

It was very outdated

It was a decent stay overall. You get what you pay for. Plus-The room we stayed in was huge, felt more like an apartment than a hotel room. Nothing special, just a clean room and the bed was a bit uncomfortable, a tad too much on the firm side for us. No breakfast of any kind. We’d probably stay there again though considering the price for the area.

I didn't like the fact that they had no ice machine. I did like the attention of the staff.

Dingy place. Was promised breakfast on hotels.com but no breakfast. Holes in sheets. Coffee maker with no coffee pot. Bathroom sink wouldn’t drain. Dirty baseboards and filthy kitchen sink. Cabinets broken. Broken curtains. The only things we enjoyed were the two room setup and the rooster crowing in the morning. For $82, I expected at least a clean room.

I booked through the app for a King Suite. Once I got there, owner said I was booked for a regular king room upstairs as that's where the reserved rooms are. I explained I cannot have an upstairs room as I use a walker and paid for kind suite. He said it's based on availability and I got a good deal with what I paid. He said for an extra $10 a night I could upgrade, and upon arrival found out there is a $50 security deposit. Due to the snow storm moving in, I went ahead and paid for the upgrade. While the room was pretty comfortable, the satellite reception was horrible and barely watched anything during my 5 day stay. The free WiFi was just as horrible. Verizon signal wasn't that great there either. The room and female desk receptionist, who was really kind, are the only saving graces for this place.

When I arrived to check in, I was asked for an additional $50. When I refused, I was turned away by the property. I’m still fighting to get my money back for the stay. Additionally, the parking was all behind the building and not lit. It would have been scary to be back there like that with three small children. I feel like they must have friends/family doing reviews for them because I don’t see any other way they would have the reviews they do.

First room after check in toilet wasn't working, had to remove the lid to get it to flush. Ceiling tiles sinking, vent falling out, musty smell. No breakfast even though it said they had it. Blamed it on covid but the last 2 hotels had breakfast. Front desk guy was nice.

The guy that checked me in tried to charge me an extra $10 because there was 3 of us but I told him I wasn’t going to pay that because I booked through hotels.com for 3 people After showing him my confirmation he realized that I did in fact book for 3 people Other than that our stay was ok. You get what you pay for and the price was right for the condition of the property

It was good .at first i was a bit cocren but i am not going to complain .all good had a great time in tx

The desk clerk was very friendly. The room was in decent condition for it being an older hotel. I will say it was a quiet place to stay and I wasn't disturbed by lots of outside noises. It was roomy enough and the beds were reasonably comfortable. The only thing I found strange as it's the only hotel I've been to that does it... they charge for the room and then ask for a $50 incidentals refundable deposit fee.

Very clean, great price nice stay

Room was clean but old. We were told we had an updated room however it didn't appear updated to us.