Niwas Inn

I was skeptical reading the other reviews recently, but I’m really glad we chose to stay here for a night, after going to a White River Amphitheater concert. Check-in around 5pm was so smooth (wasn’t charged the $60 cash deposit even though we had it ready) and we were unexpectedly upgraded from a queen to a king bed in an spacious ADA accessible room because there must have been vacancies. It was quiet and clean. My boyfriend loved the breakfast options: cereal, oatmeal, waffles, fresh fruit and coffee. Overall for the price-point and it being a Saturday night, it was perfect for what we needed.

Easy check in. Friendly staff. Room was big and clean.

If you are looking for cheap to save money this is a decent option. The ac worked, there was hot water and a bed so I was comfortable.

Decent lower priced Hotel. The Room was clean. My only issue was with the other Guests staying there. Lots of noise throughout the night from People playing loud music in their Rooms and loud Cars in the Parking Lot.

Room wasn't clean and exercise room didn't exist. Bed was adequate but not particularly comfortable. Headboard banged into wall whenever I moved. Breakfast was limited but okay. Worst of all, the noise! All night, on and off, from all directions! I got NO sleep.

There are not enough characters in this text box to go in depth, but I would not recommend this motel to anyone. Upon arrival we were told we could not check in without paying a $60 cash deposit (which we were not told about before booking). We don't carry cash often, so we were forced to use the motel's ATM and were charged a $3 service fee. The biggest annoyance I had with this is that we drove 13 hours to get to Washington and would be driving those same 13 hours back on our last day, and we wanted to leave around 5am. But we weren't allowed to get our deposit back except for between the hours of 7am - 3pm, causing us to get home from our trip much later than desired. The non-smoking room reeked of smoke, there were drug deals and drug users in the empty lot adjacent to the motel, the front desk staff seemed confused and unwelcoming, and the room was not very clean. The TV remote was sticky, the bathroom felt unsanitary, and there was no drain plug in the sink, so you could see all of the built up gunk in the bottom of the drain. I didn't feel comfortable eating the provided breakfast because of how filthy the breakfast area was. Overall, I felt unsafe and conned during my stay, and felt sticky and unsanitary leaving the building.

It was great customer service I will always stay here because of there customer service s and they have smoking rooms

Booked a smoke free room, when i got to said room (133) room smelled like cigarettes and had a burn mark on the sheet like someone put their cigarette out on it. Went and asked the front desk if they could move me rooms and the person argued with me saying that it’s been cleaned and its smoke free. Couldn’t get a refund because i paid thru Expedia so i left and spent $200 at La Quinta up the street. Would not recommend this place and Expedia should do something about refunds is the quality of the room is horrible.

Honestly my stay was nice until check out . They tried to take my WHOLE deposit because of dirty towels. Meanwhile the towels were dirty because of my 3 TODDLERS spilling water on the floor and because the floor is clearly not mopped the towels came back dirty . My kids feet were BLACK DUE walking on their floors. The AC in the wall fell on my 2 year old. I didnt react until they tried to keep my money. I used my last bit of money to get a room here for 2 days. They get over on pwople over things that aren't the guest fault.

It was great like always

Great it's the best place to stay very good customer service

Need a lot of maintenance. Dirty bathroom door. Cigarette smell in a non smoking room. But the deal breaker was the evening staff. Minimal communication, we had to ask for room location, WiFi password and breakfast times. The receptionist seem bothered that we would ask simple questions. Lady in the morning for check out was nice at least. I do not recommend.

Never again will i stay here when i checked in the frint desk was nice but the room was the worst i have ever stayed in the sheets were dirty the smell of the room was horrible i was sick to my stomach the wall art was a disappointment (pic attached) there were cigarette holes in blankets the walls were dirty the ac had caked one dirt. An on first night there was a rat running around from bush to bush. I wanted to ask for a refund but didnt know if it was possible an if i would get my $ asap an needed a place to stay. It was horrible and so uncomfortable.

Great stay as always

Good stay

It was good place

Don't be dumb like me and forget to get your cash (credit card not allowed) deposit back. It's for first time customers only. I admit I forgot, and I was two states away by the time I remembered. I called them to see if there was any way I could get it back, and there of course wasn’t. I told them it'd be a nice protocol if the person checking you out would also remind you about the deposit. I said it seemed shady and it's like they were hoping guests would forget. The supervisor didn't like that and hung up on me. Since this behavior was from a supervisor, I imagine they don’t care much about having return customers. I really wanted to support this family owned business, but I think one downside is no one here is held accountable since they’re all family. It turned what was a pretty decent stay into a really negative one.

Rodents running around. Unsafe environment. Staff was rude and asked for a cash deposit. Room keys didn’t work. I did not stay. Want a refund. Don’t go to this place.

It was very run down but it was definitely not unstayable.

The room was dirty and falling apart. I almost didn't want to bring my daughter inside. You can hear everything from people outside all hours of the day/night, in their rooms, and cars from the street. Seemed like a lot of partying/drug users. Beds were so hard and uncomfortable, but at least they didn't make noise when tossing and turning. The "pillows" were not even pillows, I have no idea what they were. Workers were really nice though.