Park Terrace Hotel

Only flaw: no silverware came with my room service.

My favorite place to stay in NYC since I discovered it. By beautiful Bryant park, amazing rooms, facilities. Very nice staff!!!

This hotel is in a great location with many sites within walking distance. David checked us in and was very welcoming and gave ideas on what to do during our stay. We were disappointed with the room because we requested highest floor available and/or nice view as we were there celebrating our anniversary. We were on 10th floor, which was higher but not high enough to see over the buildings right outside each window. Rooms were cleaned and restocked daily. Housekeeping did a good job, other than knocking over one of our travel bags with items in it and leaving it upside down on the floor the first day. After that things were left in good order. David was the same one who checked us out and informed us that they could order a cab for flat fee to the airport. Very helpful in getting our bags held for us. When we came back there was a different gentleman that ordered the cab. All was good until we got to the airport and the fee was $115 vs the $85 flat fee we were under the impression we would get. Not necessarily the fault of the hotel, but good for others to be vigilant about in traveling to and from. Overall, we loved the location and the staff.

Comfortable room

Great Hotel. Wonderful Staff.

Hotel room was nice, spacious with big bathroom space as well, bed was comfortable with good quality linens. Every staff was polite and helpful. The hotel is walking distance to many point of interests including restaurants and coffee shops. Would stay here again.

I have stayed at the Park Terrace for many years when I come to NYC for the US Open. The location cannot be beat--still true.I have never thought about staying somewhere else--but after this visit, I will. The cost is getting really high. I used to consider it a tremendous value, I no longer do.This visit, the staff was WAY less friendly and helpful than in years past. Specifically, one of the days, my room was not cleaned. When I called the desk I was told I must have left the Do Not Disturb sign on my door. When I explained I had not--because I had not--I was told I must have because that is the only reason it would not be cleaned. I assured her again, I had not left it on. She said she would speak to her manager and I would hear something back. I never did. I always appreciate having a room with a couch. It is nice to have somewhere to sit that is not a bed, but the couch was worn and could use a refresh.I want to love this hotel because it has served me so well for so many years, but this most recent visit simply wasn't the same and I will explore other options for next year's trip.

The Bryant Park area is super central to fun. The park is a great place to meet up with family and friends.

Good location

Great location right near Bryant Park. Very comfortable bed & bedding. Quiet. Connected restaurant.

Very nice stay here. Friendly staff, understated but stylish design, comfortable rooms, perfect location for both walking and subway access. The 6th floor lounge is a great perk with wonderful views and great cocktails, perfect for an afternoon break after exploring all day. Would happily stay here again.

The hotel is right on Bryant Park and extremely convenient to Broadway, midtown etc. My room was quite small (not unusual for NYC) but clean and modern, updated. Some noise from the hall but no big deal and I was in the back so nothing from the street. I would consider staying here again. The location is hard to beat.

My room ac was broken and the wrong room upon arrival. They quickly changed my room but gave me a smaller room and I went from a view of the park to a view of the side of a building in an ally. That was disappointing.

The 6th floor terrace is a beautiful option for outdoor drinks or just relaxing.

Nice hotel close to Bryant Park. Comfortable beds, reasonably quiet although air conditioning is very noisy (we got used to it after a few nights). Nespresso machine but no tea making facilities. We liked Branch, the 6th floor terrace, for a drink or snack or just to relax.

Everything was excellent!

Hotel was very nice , staff is excellent very welcoming, David and Devin were very helpful. Would definitely stay again in the future.

Arlette, the concierge, was warm and friendly and knowledgeable. She made me feel welcomed and safe.

Pros: Newly renovated property with decent sized rooms; compliments snacks and drink Cons: One working elevator, a doorman that doesn’t open doors and blowing smoke in the faces of hotel guests; small bathrooms

Nice