Quality Inn & Suites Albany Airport

Great value here. Excellent staff and manager

The floors were sticky and the couch with the pullout sofa looked damaged and filthy

Smells nice. Nicely decorated lobby.

Room smells bad

The reservation of a King, accessible suite was not upheld. We are three people in my family and we were put in a room with one bed. After complaining, the guest service person said he did not have any king suites left and put us in a room with 2 queen beds. Breakfast was mediocre, dirty tables, not great choices. At least the room was clean!

Ceiling was falling apart carpet looked like so old it was falling apart, mold in the bathroom. You get what you pay for

i booked for Suite but Quality inn did not gave a suite

I booked this hotel late because the original hotel I booked was terrible and I canceled. I booked this hotel thinking if I paid more money and the photos looked good and it had a pool that it would better. NOT!!! I paid $450 for 2 nights. Upon arrival I checked in was told that I am in the new building. I was told that the pool was not open and I understood that it had not been used for a long time! As I had a long drive and was very hungry I went to put my bags in the room and wanted to go eat somewhere. Walking across the parking lot to the entrance to the building where my room was, and parked next to me in front of the entrance was a man lying stretched out in the driver's seat smoking cigarettes and pot. That was not such the problem. The windows of the car were broken and he looked homeless. As other men walking around the parking lot appeared to be homeless as well. I dumped my bags and went to eat. When I came back a couple of hours later, the man was still there in the car smoking. I walked into the room and immediately was struck by the moldy smell if the air conditioner. I went to open the large sliding window and there wasca latch but no lock, which could be easily opened from the outside and burglarized as the room was on the ground floor. I went to the front desk and explained and demanded a different room but on the second floor. I asked for a room in the main building where the front desk was and was told that I would not like the rooms there as other buildi

Freshly reconditioned. Dated but clean. Friendly, efficient staff.

Last min decision, should have listened to the reviews... Never again!!! The CEO and executives should be ashamed of themselves. Collecting millions of dollars in pay, producing a service like this...

Very dirty and run down

I will never stay there again.

The staff is good and polite. But we had a noisy mattress with a metallic noise and couldn't toss and turn. My daughter's room was filthy (she was with her teammates). Bugs in showers, dirty and smelly blankets and sheets. If it were not because of my daughter's team, who were accommodated there we wouldn’t have chosen that inn at all

First room smelled like and pee and the overall location was worse than a motel

N/A

The lobby is nice and the staff was very friendly however the room itself is awful. It’s dated, rundown and feels grimy. The room had large, visible crumbs on the table when we checked in and the drawer was missing. The staff immediately cleaned again but it left a bad impression. I would NOT stay here again.

there are gaps in doors that you can see out into hallways and adjacent rooms . one of bed comforters had a yellow pee stain on it and the beds are sitting on a cheap spring frame . will never book at this location again

Ok

This was honestly the most disgustingly dirty place I have ever seen. There were burn marks/holes on the top sheet, hairs all over the fitted sheet. The carpet in the hallway was absolutely filthy. There were people drinking beer in the parking lot outside. The smell inside the building was nauseating. I checked out IMMEDIATELY and found a different place to stay.

The carpet in the hallways were old worn out in many areas coming up off the floor. Buckets in hallway catching rain water. Rooms need updating. Smell of air freshener very strong like trying to cover up underlying smell Holes in the Sheetrock in lobby When coming back in the evening several”guest” were climbing in and out of sliding glass windows on the ground floor. No security felt very unsafe. Noisy from traffic on highway. Just an overall unpleasant experience. I was in town for my mother’s funeral. Not the area I remember