Quality Inn Buffalo Airport

Nice staff but there is only 1 person working the entire hotel, shuttling people to the airport and checking people in at the front desk. We had to wait to check in upon arrival which was not a huge deal. The hotel needs to have a complete renovation. Most lamps did not work in our hotel room. The breaker for our TV popped twice. The bathroom door did not shut. There was no lock on our hotel room door. Rust in the constantly leaking shower. The outlets we had our phones plugged into were super hot and stopped working eventually. We didn’t want to bother the staff with our issues as they were busy. But I would not recommend this hotel to anyone ever. No breakfast as stated in the ad of the hotel due to renovations. Beds not comfortable either.

Dirty & dated. cracked mirror, toilet seat didn't fit toilet, tub and floor were dirty. No breakfast as they were doing "renovations" Whole building needs to be redone. Only good thing was the sheets looked clean. Thank goodness it was only a short one night stay before an early flight. Arrived late, or would have switched hotels.

The hotel was being renovated so the breakfast was not offered. Once the cleaning people left for the day, we were not able to get any towels or items. The room was big but stuffy and furniture old.

some scary looking people walking around. older property should be fourty dollars a night. bed and pillows very comfortable

The hotel said it has breakfast and took booking money in advance. After arrival I denied staying there and did not checking. I asked for my refund. Not yet got my refund after 5 days. The hotel scam with guests.

no microwave no cleaning services

Air conditioner in room was extremely noisy. Could hear air conditioners in rooms around our room

We arrived late in the evening and there was a couple of people smoking outside by the entrance who looked like they lived there. Straight away i know something was wrong. At check-in reception was talking to a resident like it was their home and said goodnight! Reception had one desk and four chairs nothing else like the pictures . The corridor to the room smelt of weed and you could here loud noise coming from the rooms that made us feel unsafe. The rooms were disgusting and to ad insult to injury they requested a security deposit incase we damaged the room or smoked. If we had arrived earlier we would have found another place but by this time It was now very late and we had to be out to get a flight early in the morning It’s a long stay for local homeless people and people in need which is great but it is not a hotel for a traveler. DO NOT STAY HERE

Breakfast was not available. If I knew that I would’ve stayed somewhere else

The stay was fine except there were very early check ins 100am and the noise of their suitcases on the hallway floors was loud.

People around the side entrance, smoking left cigarette butts all over the ground.

Stay at some place else

It is ok

The most disgusting hotel I ever stayed in, hookers were fighting in the lobby when we were checking in. Should have picked somewhere else.

McDonald’s was close

They were accommodating for shuttle to and from airport but the room was overpriced! $135 too much for that place

Absolutely terrible experience. Told the front counter that our room was dirty and his response was “oh, well we don’t have anyone to clean it until tomorrow” (we were checking out in the morning). He never offered to change rooms for us either. When I asked if we could get a refund for the reservation so we could go to a new hotel, I was told that there was nothing he could do for us. I would rate this a 0 out of 5 if I could. I will be seeking a refund through their corporate office for this absolutely terrible experience

Dirty room Dirty bathroom Dirty carpet AC not functioning properly No breakfast The atmosphere was not safety

2 out of 3 Rooms that we had booked weren’t ready until a couple hours after check in, TV and hairdryer didn’t work. Tub tile/surround were broken and moldy

The staff is friendly and polite, the hotel needs an updated ASAP the smell is horrendous, I had 2 hrs sleep because of it