Shilo Inns Newport Oceanfront

Great location. But kinda old and the pool was under construction. We had no prior notice

T

So, not a great experience here and not one Hotels.com should continue to use and promote. Check in was slow due to ‘computer issues’ probably the Windows 94 based system in keeping with the rest of the complex! Main building was closed for sprinkler systems renovation (lies as the building has been condemned by the local fire department) Pool was also closed for refurbishing - again closed and condemned! The room was so tired and in need of upgrading - musty and so dated. Roof is leaking and gutters missing in places. The tv and electricals were almost as old as me (and i’m no spring chicken) A saving grace was the view - through the salt stained and bird muck covered windows. Clearly in need of knocking down and rebuilding on a prime site (which i suspect is what the owners are waiting for) It’s dead - just doesn’t know it yet…. Avoid and use elsewhere.

Room was kinda dirty. The lampshades had stains. No turndown service. Pool was closed. Dirty handprints on the wall. Pet fee of $25 a night is ridiculous in a hole in the wall spot like this. No fan in the room for some air movement. Front desk staff was great. Im guessing this one will be torn down and rebuilt before too long.

The room was not clean and we we're informed they don't have housekeeping on the weekends.from the looks of things I don't believe they ever have housekeeping staff .there was hair in the tub and the room smelled .we brought our own blankets luckily.the price was not much lower than the neighboring up scale hotels

Great ocean view! Clean facilities! Responsive staff!

Don’t let them fool you like they did me! They DO NOT have an open pool and have no idea when it’s going to be open again. They DO NOT have a cafe or offer breakfast of any kind. The hotel itself is in poor condition and could use a good remodeling. However, the staff was kind, apologetic, and helpful. The rooms and linens were clean but one of my windows had a broken lock and the curtains wouldn’t shut all the way. I am grateful we were on the third floor so I didn’t have to worry about someone breaking or peeping in.

We really enjoyed our stay and the views were amazing!

Needs some updates

When I was a kid the Shiloh Inns was the place to stay but after heading to this location its a wonder that it is still open during our stay I had only met two staff members which they were friendly and the room was mediocre. On our arrival the person who checked us in was very nice and straight forward but when we started down in the parking garage we noticed there was rust on the pipes everywhere. We entered into the elevator that was in terrible shape to the point that button console was almost coming off. We enter the main lobby and see water over the floor with a wet floor sign. The main pool was closed, restaurant closed, and not a soul in sight. It honestly felt as if we were urban exploring rather that staying in a "Resort". We get to our room and notice more of the hotel just seems to be in disarray. We place our things down and notice there was rust on the vents and air conditioner. The bathroom door didn't lock, air conditioner only functioned for a few mins, things were dirty and damaged throughout the room. During our stay we could easily hear people on both sides of us making it hard to sleep. On top of that our tub had a hard time draining its water. On our way out to the beach we noticed that the front door to hotel didn't even locked which gave access to anyone off the street access if they didn't have a key card, on our way down to the beach we took note that hand rail was rusted and about to fall off. Make sure to get a tetanus shot before booking.

Very poor facilities .. we were told (only after) our stay the property is up for auction. many items non functional, clogged drains. no refund

The staff, beds and bedding were great. The hotel is very old and worn, cracks in toilet lid, sink and worn carpet. Needs an overhaul.

Has an ocean view rooms, nice and clean,walki g beach and rasturant not too far

The restaurant was closed

The pool is shut down because of a roof problem. Your web site said it has a pool and did NOT mention that it was shut down for repairs. One of the reasons we booked that hotel was for a pool. The rate charged for no pool and no restaurant is EXCESSIVE. We expressed our displeasure and they said they could not give us a refund because we booked thru Expedia. Poor representation on your web site!!!

Found a pair of sock on the floor beside the bed that wasnt ours. The plate covering the electrical wires to the heater was off and laying on the floor.

This is a great property in terms of location, right on the ocean. The room was big and clean but a bit dated. On one morning, we ran out of hot water and one of us had to take a cold shower. Other than that, we enjoyed our stay.

Nice, basic hotel stay, but with beautiful ocean views. Very nice staff.

Friendly staff. Was very noisy throughout night fans or water heater not sure. It is very secluded

The property is definitely old and some paint, flooring & decor updates would go a long way. Our room was really big, it was clean, we had a fabulous ocean view, and it had a mini-fridge & microwave. The water never really got “hot”, but it was hot enough to not hate the shower.