The Cassara Carlsbad Tapestry Collection by Hilton

👌👍 excellent everything

Clean and safe

It had no hot water

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Traveling as a single mother and on a budget. At check in they asked for $300 for incidentals instead of $100. This would have been helpful to know as I am a single mother traveling on a budget to give my son a fun trip to Legoland.

Great s

Lack of dining, breakfast buffet ran out of food, lack of eating utensils, lack of workers

The main hot tubs was cold every night. The breakfast buffet was cold, no plates or silverware, the floor in the dinning area was disgusting and not single person out of 3 wait staff acknowledged us waiting. The carpet in the hallways had large stains. Very disappointed in this property and Hilton

Great hotel

The gals (3Ms😊) at the front desk were so kind and accommodating! Thank you!

Much better places to stay especially for the money. They charge $32 daily for parking in a small Karl Strauss lot and a $25 fee for no idea what every day. The kids pool is full of locals that climb the fence and hang out there all day. Breakfast buffet is very limited with very little seating so it’s crowded and loud. This boutique hotel is not luxury by any means. Stay elsewhere.

Easy check in and Friday staff! Bar areas was cute, quiet and fairly priced. I will definitely stay here again.

Got in a little early to precheck. The room was not available yet. I was informed that when the room was ready I would receive a phone call which never happened. The staff during the morning was not very knowledgeable. Not once did they mention about the parking fee. Which is excusable because everyplace has a parking fee these days. Nor the deposit hold. By the way there’s and automatic charge for the parking even if you book online. Plus a $25 credit they call it for breakfast which they automatically charge your card and tell you it’s a “credit” The room was spacious nice and clean. The mattress on the other hand definitely you can feel the springs in it. Even the towels there was so hard, stiff and had a rough feeling to them. Loved the fact there was a lot of electric ports and plugs for your electronics. Room got a little stiff even with the AC turned on and all the way down. The pool area was nice and had a nice view but I’m not sure it’s worth the $300 a night.

Love this hotel. We always stay here!

The hidden fees are obnoxious. A lot of things are worn out like the splash pad.

Spectacular view, and awesome bartender!

The room was slightly outdated compared to the hotel reception definitely needs a little bit more tender, loving care. The gym was fantastic and overall service was extremely comforting.

Everything was great!

Great property great location and views. Amiable staff.

Hotel is a bit old. All staff were wonderful. Dining really isn’t on property.