The Giacomo, an Ascend Collection Hotel

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Probably one of the nicest hotels I've ever stayed at. Large rooms with high ceilings, huge bathroom and a really cool, old retro vibe with soft lighting and mood music playing when you step into your room. The staff were so friendly and welcoming and the bathroom was absolutely huge. The bed was very comfortable. I would absolutely recommend this hotel. Also very close to Niagra Falls State Park and all of its attractions.

A neat old hotel within fairly easy walking distance of the falls. Some of the staff were a little snippy. Parking codes did not respond well. In and out was difficult.

Staff was friendly and responsive. Our room was beautiful and clean, but showing wear. We loved that this is a historical hotel and very close and walkable to all that we wanted to do in Niagra.

Close to falls Great view from sky lounge of fireworks

Absolutely enjoyed our week's stay. Staff was special and always courteous and professional. Facility was art deco and loved the rooms. Breakfast was good with fresh cooked items and bottomless coffee.

The staff at The Giacomo were pleasant, friendly and helpful. The hotel was quirky and comfortable, just in need of updating and some repair. We enjoyed our stay and appreciated the water and cookies!

Clean and friendly staff

Close to the falls Great helpful staff

Walking distance to Niagara Falls State Park. Loved the warm cookies at check-in. Was nice to watch the fireworks from the observation deck. Staff was friendly and helpful.

Great staff and very clean and quiet

Staff was WONDERFUL! Always helpful and with a smile. Beautiful art deco design and the best location

Good beds, great staff, convenient location, no issues and fresh cookies at night in lobby.

Very nice hotel. Staff were friendly and helpful. Parking was good. Very nice breakfast and the hotel bar was old but very cool.

First the good...The staff was super friendly and accommodating. Check in was easy. Parking was great and secured in gated lot. The hotel was an easy walk to the falls. Breakfast was surprisingly good. A lot of options including waffles, french toast, tasty omlets, delicious fried potatoes and a lot of different condiments like whipped cream, nutella, and different berry syrups. The bad.... our room was awful. The air conditioner was mounted to the ceiling along with rusted pipes, and would randomly buzz super loud for 5 or so minutes at a time. It made for a rough nights sleep due to its sporadic and loud startling noise. There was a large blob of (im hoping food) splattered on the wall. The bathroom was dirty and had hair on the floors. The wallpaper was peeling from the walls, and the setup of furniture and how the doors swung made it feel clustered. To the hotel staffs credit, we did not complain, so we never gave them a chance to fix it. We just arent complainers. I feel like this was probably a really nice hotel at one time but felt run down and uncared for. Sadly that seems to be the theme of all the businesses in that area. Felt like the run down areas of Detroit. "The slums". Id recommend staying on the Canadian side of the Falls and just visiting the US side for a few hours.

Very convenient place to visit Niagara Falls.

Good location & friendly staff.

convenient to all kinds of venues and state parks.

It was not well maintained or cleaned hotel.

My stay was wonderful! Everyone I interacted with was incredibly kind, well-prepared, and genuinely helpful. They made me feel welcomed and taken care of throughout my time there. It’s clear that they put a lot of thought into making the experience smooth and enjoyable. I would definitely recommend this place to anyone looking for a warm and attentive atmosphere.