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The Westin Jackson
Hotels
9.0
/10
Exceptional
715 reviews
What Guests Say About Their Stay
Melvin Omar Cordero
10.0
/ 10
This is one of the most beautiful hotels I have visited this year the super service all very friendly and the super clean hotel I highly recommend it 20/20
Megan
10.0
/ 10
This was a beautiful hotel. The staff were all wonderful. Unfortunately, we had to leave early, so we werent able to use a lot of the amenities that were available, like the room service, but everything sounded tasty. :-)
Jeffrey
10.0
/ 10
Nice place, common area were beautiful, restaurant was fantastic, rooms were staring to show their age and could use a facelift.
In the Area
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407 South Congress Street, Hinds County, Mississippi, United States, 39201
Main Facilities
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This accommodation offers:
Indoor pool
Bar
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Health club
Read More
Available Room Types in The Westin Jackson
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What's around The Westin Jackson
407 South Congress Street, Hinds County, Mississippi, United States, 39201
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Discover More About The Westin Jackson
Location
Staying at The Westin Jackson is a good choice when you are visiting Hinds County.
About The Westin Jackson
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Westin Jackson exclusively for you.
Get precious and unforgettable moment during your stay at The Westin Jackson.
All facilities in The Westin Jackson
Others
Hotel Services
- Laundry service
- Express check-in
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Things to Do
- Indoor pool
- Spa
- Health club
General
- Banquet
- Ballroom
- Parking
Food and Drinks
- Bar
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Westin Jackson
Important Note
- Fee for full breakfast: approximately USD 20 to 50 per person
- Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
- Valet parking fee: USD 28 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Westin Jackson | 203 |
Another facilities in The Westin Jackson | Laundry service, Express check-in, Luggage storage, Express check-out, 24-hour Receptionist |
Frequently asked question in The Westin Jackson
What is normal check-in & check-out time at The Westin Jackson?
The standard check-in time at The Westin Jackson is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Westin Jackson provide breakfast?
Yes, The Westin Jackson provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin Jackson?
The Westin Jackson is a 4.0-star hotel.
How many rooms are available at The Westin Jackson?
The Westin Jackson has 203 rooms in total.
Does The Westin Jackson provide parking?
Yes, The Westin Jackson provides parking. Please confirm details directly with the hotel.
See All
More Reviews from Other Guests in The Westin Jackson
Overall Ratings & Reviews The Westin Jackson
Other sources (715)
9.0
Exceptional
From 715 reviews
Cleanliness
9.4
Room Comfort
9.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Westin Jackson
Number of reviews per page
20
40
Top reviews
Daniel
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice restaurant!
Lori
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Never stayed here before. Staff was very attentive snd accommodating.
Teresa
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
While traveling with a pet, we understand about rooms and how they use certain rooms always for guest with dogs, our room had 2 very noticeable pee stain's. 1 large was on the bed skirt other on dresser and carpet. Unfortunately we unpacked, settled in from a long drive. Advised and show pictures to front desk, they offered to move us but latehour and fact that we are leaving first light . We put our dog in travel kennel so he wouldn’t mark his spot.
We would think the past dog messes would be noticed/ reported and clean prior to nextguest
Read More
Colin
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Checked in late at night. Tv did not work and customer service refused to help. Room was dirty, no body wash in container, towels and linens very poor quality. Would not stay there again. That said, restaurant staff and valets were very kind and helpful but front desk staff unhelpful and display no concern or pride in their work. They were rude and hung up on the hotels.com staff who were trying to help.
Read More
Megan
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Meh. Hotel and room are fine
Melvin Omar Cordero
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This is one of the most beautiful hotels I have visited this year the super service all very friendly and the super clean hotel I highly recommend it 20/20
Tonya
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff was great and friendly. My issue was that I had higher expectations for this price point and due to my previous experience with other Westins. The carpet NEEDS a good shampoo. It made it feel as if the room wasn't properly cleaning. On top of that, the bedding was piling with lint (or whatever you want to call it). Its time for new bedding! There were other parts of the room that were in need of a good cleaning.
Very disappointed. I was better off paying $100
Read More
Megan
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This was a beautiful hotel. The staff were all wonderful. Unfortunately, we had to leave early, so we werent able to use a lot of the amenities that were available, like the room service, but everything sounded tasty. :-)
Audrey
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Lovely facility.
Avery
Business with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great hotel, very nice.
Michael
Business
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The beds were hard and I booked this hotel because it said it had comfortable beds. The beds were only confine for dead people. The shampoo on the shower wall was empty and the TV mount was broken forcing the TV to tilt down.
It says online through this app that there is valet parking and free self parking. The staff forced me to use valet parking saying that is all they offer, and of course valet costs $30.
Read More
Demetrice
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Dinner at the restaurant was excellent.
Jeffrey
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice place, common area were beautiful, restaurant was fantastic, rooms were staring to show their age and could use a facelift.
Anthony
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I love the aesthetics upon entry, restaurant food and drinks. The customer service was good. Issues that can be fixed our a/c unit did not work inside room so a hot night can be uncomfortable. Pool area is very plain nothing exciting to make you want to enjoy water was not clean old. Other than that oh no free parking available. But by far decent
Read More
Tiaera
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The shower was amazinggggg
Perry
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The day was rainy but check in went very smoothly. The hotel dining was limited selection but they compensated well.
Tyneeta
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The hotel lobby was really nice. The problem was the room we were assigned. The toilet in the bathroom was dirty and there was hair on the floor. We was there for only one night for a wedding so I didn’t report it because we was leaving the room.
Brittnay
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Amazing stay will stay again.
Annie
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Nice hotel. Staff was not friendly at check in or assistance. Restaurant is convenient but food is not good. Room was clean enough but nothing special
Nekeithia
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The people were kind but the sheets and restrooms were not cleaned.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Westin Jackson
Other sources (715)
9.0
Exceptional
From 715 reviews
Cleanliness
9.4
Room Comfort
9.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Westin Jackson
Number of reviews per page
20
40
Top reviews
Daniel
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice restaurant!
Lori
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Never stayed here before. Staff was very attentive snd accommodating.
Teresa
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
While traveling with a pet, we understand about rooms and how they use certain rooms always for guest with dogs, our room had 2 very noticeable pee stain's. 1 large was on the bed skirt other on dresser and carpet. Unfortunately we unpacked, settled in from a long drive. Advised and show pictures to front desk, they offered to move us but latehour and fact that we are leaving first light . We put our dog in travel kennel so he wouldn’t mark his spot.
We would think the past dog messes would be noticed/ reported and clean prior to nextguest
Read More
Colin
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Checked in late at night. Tv did not work and customer service refused to help. Room was dirty, no body wash in container, towels and linens very poor quality. Would not stay there again. That said, restaurant staff and valets were very kind and helpful but front desk staff unhelpful and display no concern or pride in their work. They were rude and hung up on the hotels.com staff who were trying to help.
Read More
Megan
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Meh. Hotel and room are fine
Melvin Omar Cordero
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This is one of the most beautiful hotels I have visited this year the super service all very friendly and the super clean hotel I highly recommend it 20/20
Tonya
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff was great and friendly. My issue was that I had higher expectations for this price point and due to my previous experience with other Westins. The carpet NEEDS a good shampoo. It made it feel as if the room wasn't properly cleaning. On top of that, the bedding was piling with lint (or whatever you want to call it). Its time for new bedding! There were other parts of the room that were in need of a good cleaning.
Very disappointed. I was better off paying $100
Read More
Megan
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This was a beautiful hotel. The staff were all wonderful. Unfortunately, we had to leave early, so we werent able to use a lot of the amenities that were available, like the room service, but everything sounded tasty. :-)
Audrey
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Lovely facility.
Avery
Business with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great hotel, very nice.
Michael
Business
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The beds were hard and I booked this hotel because it said it had comfortable beds. The beds were only confine for dead people. The shampoo on the shower wall was empty and the TV mount was broken forcing the TV to tilt down.
It says online through this app that there is valet parking and free self parking. The staff forced me to use valet parking saying that is all they offer, and of course valet costs $30.
Read More
Demetrice
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Dinner at the restaurant was excellent.
Jeffrey
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice place, common area were beautiful, restaurant was fantastic, rooms were staring to show their age and could use a facelift.
Anthony
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I love the aesthetics upon entry, restaurant food and drinks. The customer service was good. Issues that can be fixed our a/c unit did not work inside room so a hot night can be uncomfortable. Pool area is very plain nothing exciting to make you want to enjoy water was not clean old. Other than that oh no free parking available. But by far decent
Read More
Tiaera
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The shower was amazinggggg
Perry
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The day was rainy but check in went very smoothly. The hotel dining was limited selection but they compensated well.
Tyneeta
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The hotel lobby was really nice. The problem was the room we were assigned. The toilet in the bathroom was dirty and there was hair on the floor. We was there for only one night for a wedding so I didn’t report it because we was leaving the room.
Brittnay
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Amazing stay will stay again.
Annie
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Nice hotel. Staff was not friendly at check in or assistance. Restaurant is convenient but food is not good. Room was clean enough but nothing special
Nekeithia
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The people were kind but the sheets and restrooms were not cleaned.
Number of reviews per page
20
40