Towneplace Suites By Marriott Duluth

A little hard to locate; but comfortable once arrived

Could have been a very nice property, but there were some glaring errors. Pros: (1) Property is new and in good condition. (a) The fitness center is good (for a hotel). (2) It's kept very clean. Cons: (1) The room included a PLASTIC spatula with a STAINLESS STEEL frying pan, and the spatula melted a little when I made an omelet. Don't know why someone thought pairing a non-heat resistant spatula with a metal frying pan was a good idea. I had to buy a metal spatula to use the rest of my stay, and when I reported this to the front desk, they didn't even offer to comp me for the new spatula. (2) The walk-in shower had a shower caddy bolted to a wall perpendicular to the wall with the shower head. You had to be careful not to bump your arms on it every time you turned. They could have bolted it to the same wall as the shower head, underneath where they'd put the soap dispensers.

Could have been a very nice property, but there are a couple of glaring mistakes. Pros: (1) The property is new and in good condition. (a) The fitness center is good (for a hotel). (2) It's kept very clean. (3) For the most part my room, a suite with 1 king bed, was well designed. Cons: (1) The room included a PLASTIC spatula with a STAINLESS STEEL frying pan, and the spatula melted a little when I made an omelet--the spatula was NOT heat resistant--don't know why anyone thought plastic (and NON-heat resistant) utensils should be paired with metal frying pans. I had to buy a metal spatula to use the rest of my stay. I reported this to the front desk and they didn't even offer to comp me for the new spatula (I left it in the room). (2) The walk-in shower had a shower caddy bolted to a wall perpendicular to the wall with the shower head. You had to be careful not to bump your arms on it every time you turned. Don't know why they didn't bolt it on the same wall as the shower head, underneath where they'd put the soap dispensers.

Terrible. We believed the other "great"reviews, however we got no good rest at all before having to be up for the next 24 hours. The place seemed nice. It looked clean. Some of the staff was friendly. The good ends there. The bed was as hard as a rock. It left both of our backs hurting. There was no water to purchase in the building. It was a very hot humid day, being on a higher floor we really needed air-conditioning to be able to try to sleep. The "brand new" air-conditioner was complete garbage. It really did not cool the room down at all. It literally sounded like a rock tumbler. All freaking night. Everytime we tried to sleep the air-conditioning woke us up. When we turned it off for silence we woke up covered in sweat because of the heat. My husband tried to get the breakfast and everything but the waffles was empty or out. When asked if they would be making more they said maybe! He found breakfast sandwiches after coming back from gassing up car. They were nasty. So burnt on top that they were inedible. When my husband checked us out he let the man at the counter know our stay was terrible and how the insanely loud air-conditioning was. To which the hotel employee said, "Yeah we get that alot." My husband said "oh so you know but don't care?" The employee stood there smiling so my husband walked away. We should have just slept in the SUV. This was not the experience we expected from a Marriott, especially a newer one. Next time we'll be staying anywhere but Marriott.

Very clean, updated/modern hotel. Loved the larger fridge in the room, option for cooking on the stop and dishwasher. The only negative I would say is breakfast should be offered a later in the morning. It ended at 9:30. Other than that, great stay!

It was new and clean and spacious

Customer care service at the front desk was exceptional. The hotel was clean. The bed was uncomfortable. The room temperature was very cold and uncomfortable, because the derma-stat was difficult to operate.

It was tucked away from the hustle and bustle of Duluth. Very Quiet. Beautiful modern room.

Very nice room. All staff friendly and engaging.

This appears to be brand new - I think it opened earlier this year. Spotless and comfortable!

Brand new suite hotel. Very nice and fresh. Only problem was the ac unit blew right on our heads in bed. We had to shut it off at night, which worked as it was cool the two nights we were there. Good breakfast and good decaf! Did not use the pool or exercise room to rate those. We will stay again when we are in town!

Great new property with modern decor and wonderful amenities. Rooms were very comfortable. Delighted we found it - will definitely book it again.

great stay, had a birthday party and pool area was fun

Great hotel. Friendly staff, clean room, nice breakfast. We will return

Front desk staff was extremely friendly. Highly recommend to all. Great stay and look forward to staying there again when in Duluth.

Dishwasher in Room 411 had dishes left in it upon arrival. Unable to Start dishwasher cycle with 3 second Hold

Very clean and had a kitchen to use, wished I could have stayed longer to use the kitchen and enjoy the area, very quiet and off the main road.

We had an amazing stay. The staff was very friendly and helpful. I loved that they had a map of different food places with in the area.

Nice place

Very nice hotel. Good service. Breakfast was great.