TownePlace Suites by Marriott Seguin

Property was nice . Growing area. Pool was clean. Rooms were great. Breakfast was soso. Was free so really cant complain

This was just a quick overnighter so not much was expected. There was a lot of traffic due to road construction. The room was clean and bed was comfortable. The shower curtain was clean but smelled like mildew. Staff was courteous and efficient. Overall everything was fine just for a quick stay though. It was a bit stale smelling.

When we entered the room, it smelled clean and sanitized. The room was spacious, breakfast was great.

Our stay was not good. We had 2 rooms reserved, each was a king bed with a sleeper sofa. When we arrived, the hotel had a mildewy smell. Once in our room, we noticed there were no linens for the sleeper sofa. We called the front desk to ask for some for each room along with 4 pillows and were told that all they had available were sheets and 2 pillows for the sleeper sofas. I ended up buying 2 queen blankets from target to use. The next morning for the breakfast, they had a decent assortment but ran out of everything by 930am even though breakfast was until 10am. That same day, it was pouring down rain and it was leaking through the roof. So much so, that it was coming down through the lights in the elevators. Elevators probably should not have been running due to being a hazard but they were. The staff used the hotel towels to contain the leaking water. Towels lined the entire hallway from the elevators to the lobby. The smell of the mildew grew stronger that evening. Coming back to the hotel that night, we asked for towels as there were only 2 in each of the bathrooms. We were given 5 towels (even though we needed 7) and were told they didnt have ANYMORE towels because they were all dirty. The hallways smelled like mildew with urine. That night, we noticed that the second floor ice machine was broken so we had to make a few trips to the first floor for ice. The following morning, breakfast seemed ok. We asked for coffee for the room and were told they only had 2.

The staff was very professional and nice. I would recommend staying here

Very nice place, clean and friendly

Never booking with a 3 party again. Upon arrival they only had 1room available instead of two that I reserved. The billing was incorrect, no phone number to call, had to file a dispute with my bank for extra charges. Horrible experience.

Nice friendly staff.. clean room.the only thing wrong and it wouldnt be for all was that the AC only went down to 68 and it was rather warm. Overall though! Great stay

It's clean, staff is very nice

Trip for granddaughters dance recital and it was great.

Professional friendly staff. Good breakfast options.

Very convenient to freeway, but quiet. Very clean and in very good condition.

The staff is very friendly and helpful. Rooms are comfortable and have good space.

It was a great stay very clean very quite

When we come to Seguin we always stay at TownePlace. The staff here is so friendly and welcoming. And our room.is always so mice.

Well priced hotel for the quality of the rooms.

Upon arrival in our room it had an extremely foul smell. The lady at the desk took action immediately and assigned us another room. This was a great improvement. There was only one elevator that was working during our stay. Other than that the accommodations were good.

Was nice, clean, and staff was friendly

No

When we checked in, no one was at the front desk except for other waiting guests. I waited almost 10 minutes before the clerk walked thru the front door with a beverage, apologizing for the delay. After getting to our room, I had to go back downstairs to request linens for the pullout couch for my son, even though the room was reserved for 3 people. The rooms are small but generally clean. Probably won’t stay here again.