Vignette Collection HOTEL SPERO by IHG, an IHG Hotel

The property was lovely! The room was very nice and clean. There were issues with the shower, but it was due to the hotel broiler that was being worked on. The hotel provided us with food vouchers for the inconvenience and I was pleased with that. I will definitely be staying at the Spero again.

Clean, great location and wonderful room.

Bed was rock hard, and had no fitted sheet just a loose sheet disgusting. Parts of ceiling were open and exposed, bathroom was worn. No access to a very basic cable tv, couldn’t plug anything modern in. If you need a place to crash for a night fine. A long stay past 24 hours find another hotel. No amenities at all

I lived the out side view and how close everything was in proximity to the hotel. However, a street down there was literally poop everywhere on the ground, but they’ll building itself gave a great experience. Only thing would make it even better would be if there was a microwave.

Easy to park in garage next door for a fee. Food is amazing at Jaspers restaurant. Check in and out super easy..

Good

Nice property, but charged me a second time for a prepaid stay. Watch your account statement! And getting in contact to get this fixed has been difficult. Still awaiting resolution.

North, & East are wonderfully. West is a BAD block !

Nice well-priced hotel. Front desk staff were very friendly. Enjoyed a free glass of wine during a pop-up happy hour put on by the wine shop next door. Only complaint is that my room was cold and the heat/thermostat didn't work.

Very annoying due to fan noise as well as strange windy sound. Hard to sleep well

Best union square hotel in the area at a reasonable cost. Highly recommend. Staff are amazing.

Photos and real you have there kindly different. It is completely un match the value of over 400 plus 50 parking per night!

Worst hotel in San Francisco I paid for a room that should have had a king size bed but was given a closet size room with a queen size bed next to an elevator. We didn’t sleep at all as the elevator was incredibly loud & the queen size bed was hard & uncomfortable. The staff was unfriendly & apathetic which made the experience even worse. The area was riddled with homeless violent drug addicts; our safety was jeopardized whenever we stepped outside that god awful hotel. I demand a full refund as I should not have paid for this misery ; no one should

Staff here are very friendly and welcoming. Received a room upgrade to a suite on the top floor. Amazing!!!!

A comfortable stay on floor 11. Staff were informative and polite. A kettle, and tea bags, were provided upon request. The hotel interior is unexpectedly lovely, given the exterior and the area it is situated in.

Very cool old style lobby and rooms.

The hotel is great no issues and staff is amazing but the area around the hotel makes it feel terrible lots of homeless and drug usage near by doesn’t make going outside flexible I parked right next to the hotel at the garage which was convenient.

Awesome!!

Everything at the Spero was very clean, the staff helpful and friendly, and the connected restaurant was great. We ate breakfast there every morning the week we were there plus dinner once and it was consistently fantastic. The hotel is historic so the lobby was beautiful and our room smallish but attractive and with a very comfortable king bed. The shower was nice but the bathroom tiny and the sink is poorly located. The property is located near the edge of the Tenderloin district and we did encounter homeless people in one direction but there were alternatives to mostly avoid them. The Hilton half a block away and they and the other nice hotels in the area have the same issue. The clientele at Spero was mostly families and professionals. We had a great stay.

Rex and crew at the front desk were fantastic! I’ll be back.