voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

Hotels
9.2
/10
Exceptional
695 reviews

What Guests Say About Their Stay

Stephen
10.0
/ 10
The property was convenient to where we needed to be. Staff very helpful. Entrance was not handicap accessible. Bit noisy on streetside. But room was comfortable.
Patty
10.0
/ 10
Prefect hotel for my visit in UES. Staff was nice, Rooms arent huge but they were clean and the bed was extremely comfortable. Plus there was a nespresso machine and complimentary bottled water so convenient for an early cup of coffee. I would definitely stay here again. Note that there are at least 4 steps to enter lobby.
Michael
10.0
/ 10
Room was small but very clean and the staff were extremely helpful, friendly and helpful
In the Area
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164 East 87 Street, Manhattan, New York City, New York State, United States, 10128

Main Facilities

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AC
Parking
WiFi
voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel is a hotel in a good neighborhood, which is located at Manhattan. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

164 East 87 Street, Manhattan, New York City, New York State, United States, 10128
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Lobby voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
Lobby 2 voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

Discover More About voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

Location


voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel is a hotel in a good neighborhood, which is located at Manhattan.

About voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel.

All facilities in voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

Fitness Center voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
Fitness Center
Common Space voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
Common Space
Lobby voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
Lobby
Exterior voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
Exterior
Bedroom voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
Bedroom

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly

Transportation

  • Parking with surcharge

General

  • AC

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Dogs allowed up to 30lbs, Pet cleaning fee applies per stay 75USD plus sales tax

General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
49
Number of floors in voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
9
Another facilities in voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel
Accessibility equipment, Accessible parking, Disabled access friendly, Parking with surcharge, WiFi in public area

Frequently asked question in voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

What are available facilities at voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel?
There are top facilites at voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel?
The standard check-in time at voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel?
voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel is a 4.5-star hotel.
How many floors does voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel have?
voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel has 9 floors.
How many rooms are available at voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel?
voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel has 49 rooms in total.
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More Reviews from Other Guests in voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

9.2
Exceptional
From 695 reviews
Cleanliness

9.6

Room Comfort

8.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location nice clean property
Jane
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to museums. Staff is very proficient and helpful. Parking next door is convenient and staff friendly.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was a lady at the desk and she was very nice and carried an ice bucket for me to my room. The AC wasn’t working properly - and the system to change the AC is very complicated - the room was teeny tiny as was bathroom. It was all okay but more like a holiday inn than a hotel. I had very noisy neighbors throughout the night and was woken up numerous times-I wouldn’t choose that hotel again.
Read More
Denean
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff. Close proximity to Central Park and museums.
Stephen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was convenient to where we needed to be. Staff very helpful. Entrance was not handicap accessible. Bit noisy on streetside. But room was comfortable.
Patty
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Prefect hotel for my visit in UES. Staff was nice, Rooms arent huge but they were clean and the bed was extremely comfortable. Plus there was a nespresso machine and complimentary bottled water so convenient for an early cup of coffee. I would definitely stay here again. Note that there are at least 4 steps to enter lobby.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was small but very clean and the staff were extremely helpful, friendly and helpful
Georgiena
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful location on Manhattan's Upper East Side. Museums, restaurants, Central Park are all close by. We stayed here because its 10 short blocks to Lenox Hill Hospital. For out-of-towners -- know that the rooms are small, but hopefully you will be out exploring this great city. Very welcoming staff, cozy. We will stay there again.
Read More
Cindy
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Elevator kept breaking. Front desk very friendly. Should not talk politics with guests!!!
Jina
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel location is convenient. The price is good for NYC. The rooms are very small. The bed is comfortable and the employees are helpful and polite.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We arrived at the hotel at 3:30pm ( 30 minutes past check-in). Our room was not ready and they couldn’t tell us when it would be… we were there to attend a shiva service so were forced to get ready in a public bathroom and leave our luggage in another families accommodations. We were told we would be called when the room was ready but did not receive a call. We had to go back to the front desk to find out our when we could get into the room ( past the time of our service). We were not able to get into our room till the evening when we arrived back only to find out that they had overbooked many rooms during our day. The rooms are extremely small and the AC stopped working in the middle of the night. Will not book again in the future.
Read More
Zion
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice
Reza
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Small room
Francisco
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Nice staff. Small rooms. Will come back.
Andy
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Terrific little hotel. Clean, very well located. Just extremely tight.
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a small hotel with great staff and excellent location. Rooms are very small so if you're someone who likes to spend a lot of time in your room, this is probably not for you if you're more than 1 person. But we were out and about most of the time so it was perfect for us. Two suggestions: the outdoor patio needs attention in order for guests to use and it would be helpful if the room with multiple tables could be opened before 9am since the available tables around the coffee area filled up quickly. We will definitely stay here on our next visit.
Read More
Vineet
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff
Connor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was unique and interesting and the staff were genuine and extremely helpful. Like staying at someone’s house
Dina
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is a boutique hotel located on the upper east side. It’s extremely clean and quiet. Plenty of nice touches like water available all day. Coffee and tea available all day. Also there is a coffee bar and they will Make you an espresso or latte (not free) plenty of great places to eat. My daughter lives a few blocks away and we wlll be coming here whenever we visit her.
Read More
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I've walked by this hotel so many times and wondered what it was like. I recently had the chance to check it out when visiting family in the neighborhood. It's a delight. Yes the rooms are small, but they're stylish, good lighting, good bed. The front desk women are absolutely lovely, friendly and helpful. I love being able to get a coffee then head back upstairs. The location is terrific for exploring the UES.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 695 reviews
Cleanliness

9.6

Room Comfort

8.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews voco THE FRANKLIN NEW YORK by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location nice clean property
Jane
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to museums. Staff is very proficient and helpful. Parking next door is convenient and staff friendly.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was a lady at the desk and she was very nice and carried an ice bucket for me to my room. The AC wasn’t working properly - and the system to change the AC is very complicated - the room was teeny tiny as was bathroom. It was all okay but more like a holiday inn than a hotel. I had very noisy neighbors throughout the night and was woken up numerous times-I wouldn’t choose that hotel again.
Read More
Denean
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff. Close proximity to Central Park and museums.
Stephen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was convenient to where we needed to be. Staff very helpful. Entrance was not handicap accessible. Bit noisy on streetside. But room was comfortable.
Patty
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Prefect hotel for my visit in UES. Staff was nice, Rooms arent huge but they were clean and the bed was extremely comfortable. Plus there was a nespresso machine and complimentary bottled water so convenient for an early cup of coffee. I would definitely stay here again. Note that there are at least 4 steps to enter lobby.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was small but very clean and the staff were extremely helpful, friendly and helpful
Georgiena
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful location on Manhattan's Upper East Side. Museums, restaurants, Central Park are all close by. We stayed here because its 10 short blocks to Lenox Hill Hospital. For out-of-towners -- know that the rooms are small, but hopefully you will be out exploring this great city. Very welcoming staff, cozy. We will stay there again.
Read More
Cindy
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Elevator kept breaking. Front desk very friendly. Should not talk politics with guests!!!
Jina
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel location is convenient. The price is good for NYC. The rooms are very small. The bed is comfortable and the employees are helpful and polite.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We arrived at the hotel at 3:30pm ( 30 minutes past check-in). Our room was not ready and they couldn’t tell us when it would be… we were there to attend a shiva service so were forced to get ready in a public bathroom and leave our luggage in another families accommodations. We were told we would be called when the room was ready but did not receive a call. We had to go back to the front desk to find out our when we could get into the room ( past the time of our service). We were not able to get into our room till the evening when we arrived back only to find out that they had overbooked many rooms during our day. The rooms are extremely small and the AC stopped working in the middle of the night. Will not book again in the future.
Read More
Zion
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice
Reza
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Small room
Francisco
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Nice staff. Small rooms. Will come back.
Andy
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Terrific little hotel. Clean, very well located. Just extremely tight.
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a small hotel with great staff and excellent location. Rooms are very small so if you're someone who likes to spend a lot of time in your room, this is probably not for you if you're more than 1 person. But we were out and about most of the time so it was perfect for us. Two suggestions: the outdoor patio needs attention in order for guests to use and it would be helpful if the room with multiple tables could be opened before 9am since the available tables around the coffee area filled up quickly. We will definitely stay here on our next visit.
Read More
Vineet
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff
Connor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was unique and interesting and the staff were genuine and extremely helpful. Like staying at someone’s house
Dina
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is a boutique hotel located on the upper east side. It’s extremely clean and quiet. Plenty of nice touches like water available all day. Coffee and tea available all day. Also there is a coffee bar and they will Make you an espresso or latte (not free) plenty of great places to eat. My daughter lives a few blocks away and we wlll be coming here whenever we visit her.
Read More
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I've walked by this hotel so many times and wondered what it was like. I recently had the chance to check it out when visiting family in the neighborhood. It's a delight. Yes the rooms are small, but they're stylish, good lighting, good bed. The front desk women are absolutely lovely, friendly and helpful. I love being able to get a coffee then head back upstairs. The location is terrific for exploring the UES.
Read More
Number of reviews per page
20
40