Caracas Cumberland

Hotels
5.2
/10
Fair
117 reviews

What Guests Say About Their Stay

Claudia

10.0
/ 10
I have only one complaint the coffee is absolutely nasty please take care about Thanks

jesus Valbuena

10.0
/ 10
Necesito que me regresen el cobro que me realizaron de hoteles. Com ya que al llegar al hotel no había ninguna reserva es mas el hotel no trabaja con esta página y esto es una estafa de su parte que falta de seriedad
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Atul

10.0
/ 10
I stayed during my short visit to Caracas, Hotel is very good and confort and affordable
In the Area
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2da. Av. Las Delicias de Sabana Grande, entre Solano y Libertador, Municipio Libertador, Distrito Capital, Venezuela

Main Facilities

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Parking
WiFi
Elevator
Near Centro Comercial El Recreo
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What's around Caracas Cumberland

2da. Av. Las Delicias de Sabana Grande, entre Solano y Libertador, Municipio Libertador, Distrito Capital, Venezuela
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General


Near Centro Comercial El Recreo

Location


Located in Caracas, Caracas Cumberland is in the entertainment district, within a 5-minute drive of Sambil Caracas Commercial Center and Altamira Square. This hotel is 1.8 mi (3 km) from El Avila National Park and 2.4 mi (3.9 km) from Centro Comercial Ciudad Tamanaco.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Centro Comercial El Recreo - 0.9 km / 0.6 mi
La Chiquinquira Church - 1.4 km / 0.9 mi
Caracas Stock Exchange - 1.7 km / 1 mi
Central University of Venezuela - 1.7 km / 1.1 mi
University Stadium - 2.1 km / 1.3 mi
Tolon Fashion Mall - 2.1 km / 1.3 mi
Los Caobos Park - 2.3 km / 1.4 mi
San Ignacio Shopping Center - 2.4 km / 1.5 mi
Caracas Botanical Garden - 2.4 km / 1.5 mi
Sambil Caracas Commercial Center - 2.7 km / 1.7 mi
El Avila National Park - 2.8 km / 1.7 mi
Centro Cultural de Arte Moderno - 2.8 km / 1.8 mi
Olympic Stadium - 2.8 km / 1.8 mi
Teatro Teresa Careno - 2.9 km / 1.8 mi
University City of Caracas - 3 km / 1.9 mi

The preferred airport for Caracas Cumberland is Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 30.7 km / 19.1 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include multilingual staff, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request).

Dining


Enjoy a satisfying meal at LA TERRAZA serving guests of Caracas Cumberland . Continental breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Caracas Cumberland

Bar, Cafe and Lounge Caracas Cumberland
Bar, Cafe and Lounge
Functional Hall Caracas Cumberland
Functional Hall
Common Space Caracas Cumberland
Common Space
Lobby Caracas Cumberland
Lobby
Accommodation Services Caracas Cumberland
Accommodation Services

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Transportation

  • Airport transfer
  • Storage

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Hotel Services

  • Multilingual staff

Accommodation Policy & General Information in Caracas Cumberland

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
14:00 - 22:30
Check-out:
Before 11:00

  • Fee for continental breakfast: approximately USD 12 for adults and USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Caracas Cumberland
119
Number of floors in Caracas Cumberland
18
Another facilities in Caracas Cumberland
Smoke-free area, Airport transfer, Storage, Wheelchair accessible, Disabled access friendly

Frequently asked question in Caracas Cumberland

What are available facilities at Caracas Cumberland?
There are top facilites at Caracas Cumberland such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Caracas Cumberland?
The standard check-in time at Caracas Cumberland is starting from 14:00 - 22:30 while the latest check-out time is at Before 11:00
Does Caracas Cumberland provide breakfast?
Yes, Caracas Cumberland provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Caracas Cumberland?
Caracas Cumberland is a 2.5-star hotel.
How many floors does Caracas Cumberland have?
Caracas Cumberland has 18 floors.
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More Reviews from Other Guests in Caracas Cumberland

5.2
Fair
From 117 reviews
Cleanliness

6.0

Room Comfort

5.6

Location

6.6

Service and Facilites

5.6

Sort by
Most Relevant
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Traveler Reviews Caracas Cumberland

Number of reviews per page
20
40
Top reviews
Myrna
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great place
Ankit
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Not worth the price, should be around $30 for such old property which is not maintained
Eloy
6.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

h
Claudia
10.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

I have only one complaint the coffee is absolutely nasty please take care about Thanks
Verified traveler
4.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

There is not breakfast buffet. It is only what they give you. not enough towel in the room. hot water didn't work. location is terrible.
Verified traveler
2.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Very frustrating... paid on line for one night and no record of it. Had to pay AGAIN with a credit card from the USA, which I didn't know they accepted them down there. Paid $ 35.20 on line and charged to my card Vs.6300.
Joseph
6.0
/10
Reviewed 577 week(s) ago

Expedia Group verified review

The price per night were okay, around the hotel have 7 nice restaurants in walking distance. you hace to be on the look out while walking at night. you most alway think about your safety while on the street, keep you money is a safety place. alway be on the look out.
Aldayr Dias
4.0
/10
Reviewed 621 week(s) ago

Hotels.com verified review

The Hotel maintenance is not good and I had my sun glasses stolen when I went downstairs to have my breakfast.When I asked for it they told me nobody know nothing.
L.Lopez
4.0
/10
Reviewed 624 week(s) ago

Expedia Group verified review

-Staff is not willing to help, really disaponinting. -Water faucets at bathroom were in terrible state. They don´t do any maintenance. -Over all the hotel is in bad maintenance conduction. -Neighbour building is an invasion property, Very early in the morning (4:00a.m) you hear animal noises. -NOT recommended.
RODNEY
6.0
/10
Reviewed 645 week(s) ago

Expedia Group verified review

EXPEDIA MADE A ERRONOUS RESERVATION FOR THE 20-21 JANUARY 2014 AND I AM LEAVING THE COUNTRY 1-13-2014. I WILL DISPUTE THE CHARGE IF IT IS ON MY BILL. OTHERWISE EXPEDIA HAS BEEN GOOD FOR ME. I MOVED TO A LESS EXPENSIVE HOTEL "THE HOTEL" IN A VERY NICE MODERN PART OF TOWN AND AM MUCH BETTER PLEASED THAN THE CUMBERLAND. THIS AREA LOOKS LIKE SOMETHING FROM THE JETSONS. RODNEY GALLOWAY
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Verified traveler
8.0
/10
Reviewed 667 week(s) ago

Expedia Group verified review

I had a very nice week long stay at Cumberland. The room was clean and spacious, the staff was friendly and helpful, the complimentary breakfast was decent, and the view from the 17th floor was....well, I wouldn't say beautiful, but pretty captivating. My only regret was using the laundry service. I expected it to be overpriced, but the charges were nothing short of absurd. You can also easily get safe and reasonably priced taxi services right outside the main entrance, which is convenient.
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Verified traveler
6.0
/10
Reviewed 672 week(s) ago

Hotels.com verified review

The stay was comfortable enough, but the hotel is in serious need of renovation. The elevators don't always work and are not sufficient for the hotel needs. The staff, though, are very pleasant, professional and helpful. I was there for business, so my requirements were satisfied.
Luis
4.0
/10
Reviewed 686 week(s) ago

Hotels.com verified review

The hotel did the job. I had a bed to sleep on, nothing was stolen from my room, and the free breakfast is alright. Not worth $100 a night (probably comparable to stateside hotels I've even to that charge $30 a night, but with less maintainance), but they kept it clean. Most light switches didn't work, the shower sliding door was missing a panel, the tub drain was clogged (so you found yourself showering with a few inches of water at your ankle), the sink had a constant leak, the bed was as hard as the floor, all but one pillow was lumpy, wifi was mostly stable but was only in the lobby and was turned off at 10pm, and there were no do not disturb signs (so every mourning I had maids busting in while in my boxers). The staff was very nice , cheerful, and helpful, though. I'd say this hotels main problem was simple maintenance. You know, door knobs and loose towel racks, and things of the sort.
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Verified traveler
2.0
/10
Reviewed 690 week(s) ago

Hotels.com verified review

Very bad. The hotel is really bad and dirty. Will never stay there again.
Colon de Franciosi
6.0
/10
Reviewed 694 week(s) ago

Hotels.com verified review

Basic, old, slow elevator at traffic time, TV too old to function, expensive for what it is but ok for late arrival, early morning departure...
Verified traveler
4.0
/10
Reviewed 698 week(s) ago

Expedia Group verified review

Over priced. The staff at the reception desk and the cleaning staff were wonderful. The breakfast staff was horrible. They did not clean tables on a timely manner, the food was always cold. 45 minutes before breakfast ended, they did not have food available. The staff was not friendly.
Ted H Jacobsen
icon-Family
Family
4.0
/10
Reviewed 701 week(s) ago

Hotels.com verified review

One of the two toilets in my rooms did not work from day one. Always had to wait at least 15-30 minutes for elevator. Two elevators, one was always not working. There wwere days/times both elevators were not working. One afternoon had to nap 2 hours in lobby until elevator was working. On checkout day, 5:30 AM, had to carry my luggage down from 13th floor because no elevator service. Desk clerk said there was no one to assist. 2nd day had to wait until 9PM, after many calls to front desk, to get clean towels. 2nd day had to wait until 7 PM. Last night there, the one towel had not been changed.. The most unique experience in all my years of travel.
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Ronaldo
6.0
/10
Reviewed 717 week(s) ago

Hotels.com verified review

I stayed in this hotel twice, for the first time me and my girlfriend were in the 12nd floor, the lift did not work and we had to use the stairs. The day we left the hotel we could not take a shower before leave because there was no water, according the responsible it was under maintance, it should take 15 minutes, we waited for 2 hours and nothing....
Read More
Jose Luis Cervantes
2.0
/10
Reviewed 717 week(s) ago

Hotels.com verified review

This hotel is the wort I been ever in my life, condition of the hotel is awfaul, carpet in room dirty, bathroom dirty, in very bad shape. One night I request an iron and was told thet do not let guest to iron in room but was told by the maid she could iron my cloth for a fee but could not request invoice for this service, air conditiones did not work. upon check in ( arrived at hotel al 3:15 PM ) had to wait 45 minutes to get my room, altough i asked several times i was never recive and answer. request to change rooms and was told it was impossibe. service over all not good at all. employees rude and with angry faces alwayd. TAKE AWAY THIS POPERTY FROM YOUR OPTIONS !!!! im hotelier and i know what im talking about
Read More
Verified traveler
6.0
/10
Reviewed 722 week(s) ago

Hotels.com verified review

Room was very large with adequate, clean facilities. Continental breakfast was adequate but the same every morning. Staff helpful when language barrier was able to be breached.
Number of reviews per page
20
40

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Lobby 4 Caracas Cumberland

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.2
Fair
From 117 reviews
Cleanliness

6.0

Room Comfort

5.6

Location

6.6

Service and Facilites

5.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Caracas Cumberland

Number of reviews per page
20
40
Top reviews
Myrna
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great place
Ankit
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Not worth the price, should be around $30 for such old property which is not maintained
Eloy
6.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

h
Claudia
10.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

I have only one complaint the coffee is absolutely nasty please take care about Thanks
Verified traveler
4.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

There is not breakfast buffet. It is only what they give you. not enough towel in the room. hot water didn't work. location is terrible.
Verified traveler
2.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Very frustrating... paid on line for one night and no record of it. Had to pay AGAIN with a credit card from the USA, which I didn't know they accepted them down there. Paid $ 35.20 on line and charged to my card Vs.6300.
Joseph
6.0
/10
Reviewed 577 week(s) ago

Expedia Group verified review

The price per night were okay, around the hotel have 7 nice restaurants in walking distance. you hace to be on the look out while walking at night. you most alway think about your safety while on the street, keep you money is a safety place. alway be on the look out.
Aldayr Dias
4.0
/10
Reviewed 621 week(s) ago

Hotels.com verified review

The Hotel maintenance is not good and I had my sun glasses stolen when I went downstairs to have my breakfast.When I asked for it they told me nobody know nothing.
L.Lopez
4.0
/10
Reviewed 624 week(s) ago

Expedia Group verified review

-Staff is not willing to help, really disaponinting. -Water faucets at bathroom were in terrible state. They don´t do any maintenance. -Over all the hotel is in bad maintenance conduction. -Neighbour building is an invasion property, Very early in the morning (4:00a.m) you hear animal noises. -NOT recommended.
RODNEY
6.0
/10
Reviewed 645 week(s) ago

Expedia Group verified review

EXPEDIA MADE A ERRONOUS RESERVATION FOR THE 20-21 JANUARY 2014 AND I AM LEAVING THE COUNTRY 1-13-2014. I WILL DISPUTE THE CHARGE IF IT IS ON MY BILL. OTHERWISE EXPEDIA HAS BEEN GOOD FOR ME. I MOVED TO A LESS EXPENSIVE HOTEL "THE HOTEL" IN A VERY NICE MODERN PART OF TOWN AND AM MUCH BETTER PLEASED THAN THE CUMBERLAND. THIS AREA LOOKS LIKE SOMETHING FROM THE JETSONS. RODNEY GALLOWAY
Read More
Verified traveler
8.0
/10
Reviewed 667 week(s) ago

Expedia Group verified review

I had a very nice week long stay at Cumberland. The room was clean and spacious, the staff was friendly and helpful, the complimentary breakfast was decent, and the view from the 17th floor was....well, I wouldn't say beautiful, but pretty captivating. My only regret was using the laundry service. I expected it to be overpriced, but the charges were nothing short of absurd. You can also easily get safe and reasonably priced taxi services right outside the main entrance, which is convenient.
Read More
Verified traveler
6.0
/10
Reviewed 672 week(s) ago

Hotels.com verified review

The stay was comfortable enough, but the hotel is in serious need of renovation. The elevators don't always work and are not sufficient for the hotel needs. The staff, though, are very pleasant, professional and helpful. I was there for business, so my requirements were satisfied.
Luis
4.0
/10
Reviewed 686 week(s) ago

Hotels.com verified review

The hotel did the job. I had a bed to sleep on, nothing was stolen from my room, and the free breakfast is alright. Not worth $100 a night (probably comparable to stateside hotels I've even to that charge $30 a night, but with less maintainance), but they kept it clean. Most light switches didn't work, the shower sliding door was missing a panel, the tub drain was clogged (so you found yourself showering with a few inches of water at your ankle), the sink had a constant leak, the bed was as hard as the floor, all but one pillow was lumpy, wifi was mostly stable but was only in the lobby and was turned off at 10pm, and there were no do not disturb signs (so every mourning I had maids busting in while in my boxers). The staff was very nice , cheerful, and helpful, though. I'd say this hotels main problem was simple maintenance. You know, door knobs and loose towel racks, and things of the sort.
Read More
Verified traveler
2.0
/10
Reviewed 690 week(s) ago

Hotels.com verified review

Very bad. The hotel is really bad and dirty. Will never stay there again.
Colon de Franciosi
6.0
/10
Reviewed 694 week(s) ago

Hotels.com verified review

Basic, old, slow elevator at traffic time, TV too old to function, expensive for what it is but ok for late arrival, early morning departure...
Verified traveler
4.0
/10
Reviewed 698 week(s) ago

Expedia Group verified review

Over priced. The staff at the reception desk and the cleaning staff were wonderful. The breakfast staff was horrible. They did not clean tables on a timely manner, the food was always cold. 45 minutes before breakfast ended, they did not have food available. The staff was not friendly.
Ted H Jacobsen
icon-Family
Family
4.0
/10
Reviewed 701 week(s) ago

Hotels.com verified review

One of the two toilets in my rooms did not work from day one. Always had to wait at least 15-30 minutes for elevator. Two elevators, one was always not working. There wwere days/times both elevators were not working. One afternoon had to nap 2 hours in lobby until elevator was working. On checkout day, 5:30 AM, had to carry my luggage down from 13th floor because no elevator service. Desk clerk said there was no one to assist. 2nd day had to wait until 9PM, after many calls to front desk, to get clean towels. 2nd day had to wait until 7 PM. Last night there, the one towel had not been changed.. The most unique experience in all my years of travel.
Read More
Ronaldo
6.0
/10
Reviewed 717 week(s) ago

Hotels.com verified review

I stayed in this hotel twice, for the first time me and my girlfriend were in the 12nd floor, the lift did not work and we had to use the stairs. The day we left the hotel we could not take a shower before leave because there was no water, according the responsible it was under maintance, it should take 15 minutes, we waited for 2 hours and nothing....
Read More
Jose Luis Cervantes
2.0
/10
Reviewed 717 week(s) ago

Hotels.com verified review

This hotel is the wort I been ever in my life, condition of the hotel is awfaul, carpet in room dirty, bathroom dirty, in very bad shape. One night I request an iron and was told thet do not let guest to iron in room but was told by the maid she could iron my cloth for a fee but could not request invoice for this service, air conditiones did not work. upon check in ( arrived at hotel al 3:15 PM ) had to wait 45 minutes to get my room, altough i asked several times i was never recive and answer. request to change rooms and was told it was impossibe. service over all not good at all. employees rude and with angry faces alwayd. TAKE AWAY THIS POPERTY FROM YOUR OPTIONS !!!! im hotelier and i know what im talking about
Read More
Verified traveler
6.0
/10
Reviewed 722 week(s) ago

Hotels.com verified review

Room was very large with adequate, clean facilities. Continental breakfast was adequate but the same every morning. Staff helpful when language barrier was able to be breached.
Number of reviews per page
20
40