Castaways Resort

Hotels
8.4
/10
Very Good
462 reviews

What Guests Say About Their Stay

Mai V. N.

9.7
/ 10
Nice room, full breakfast, attentive service, next time I go to Phu Quoc I will stay here again
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Trung C. Q.

9.4
/ 10
Nice hotel. The owner is also very enthusiastic (the only problem is that the bathroom smells a bit (if this can be improved, it would be great)
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Dang Dinh Mai

8.5
/ 10
The staff is lovely, enthusiastic, and supportive. The resort is conveniently located, not far from the center, and convenient to travel to.
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Ngo T. N. A.

9.4
/ 10
The room is like the picture, clean, the receptionist is extremely enthusiastic and attentive. The hotel is right on the road, right at the atm, right at the bus stop to Safari, 2 km from the night market, 1 km from the sea. The only minus point is the hot and cold shower is not hot. However, the resort still highly appreciates the service style.
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VAN TUAN TO

9.7
/ 10
The location is very suitable for family vacations, groups,…. Positive, friendly staff, enthusiastic and attentive customer support, delicious breakfast dishes. Introduce and advise customers on attractions and tourism suitable for each customer's interests, age and needs👍💕🥰
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In the Area
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143A Tran Hung Dao, Quarter 7, Duong Dong Town, Duong Dong Township, Phu Quoc, Kien Giang Province, Vietnam, 920000

Main Facilities

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Swimming Pool
Restaurant
WiFi
Castaways Resort is a hotel is located at Duong Dong Township.
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What's around Castaways Resort

143A Tran Hung Dao, Quarter 7, Duong Dong Town, Duong Dong Township, Phu Quoc, Kien Giang Province, Vietnam, 920000
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Location


Castaways Resort is a hotel is located at Duong Dong Township.

About Castaways Resort

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Castaways Resort.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Castaways Resort exclusively for you.

Castaways Resort is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Castaways Resort is the right place to stay.

All facilities in Castaways Resort

Others Castaways Resort
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Front desk
  • Concierge

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Beach towel
  • Library
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

General

  • Parking
  • Swimming pool
  • Smoking area

Accessibilty

  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom

Food and Drinks

  • Bar
  • Breakfast

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Airport transfer (surcharge)

Nearby Facilities

  • Grocery
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Business Facilities

  • Business center

Accommodation Policy & General Information in Castaways Resort

Important Note
  • Airport shuttle fee: VND 130000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 0 (one-way)
  • Rollaway bed fee: VND 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Castaways Resort
72
Another facilities in Castaways Resort
Laundry service, Welcoming drinks, Tours, Multilingual staff, Express check-in

Frequently asked question in Castaways Resort

What are available facilities at Castaways Resort?
There are top facilites at Castaways Resort such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Castaways Resort?
The standard check-in time at Castaways Resort is starting from From 13:00 while the latest check-out time is at Before 12:00
Does Castaways Resort provide breakfast?
Yes, Castaways Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Castaways Resort?
Castaways Resort is a 3.0-star hotel.
How many rooms are available at Castaways Resort?
Castaways Resort has 72 rooms in total.
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More Reviews from Other Guests in Castaways Resort

8.4
Very Good
From 462 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.1

Location

8.5

Service and Facilites

8.4

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Traveler Reviews Castaways Resort

Number of reviews per page
20
40
Customer reviews
thanhphuc n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 123 week(s) ago
Greatest and cheapest place to stay. Nice and clean room, Friendly and easygoing owner, willing to support me check out late. Including good breakfast. Convenient place to stay and visit all places in Phu Quoc.
Find this review helpful?
Mai V. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 136 week(s) ago
Nice room, full breakfast, attentive service, next time I go to Phu Quoc I will stay here again
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Pham H. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 136 week(s) ago
The owner of the resort is enthusiastic and attentive. Breakfast is simple but very tasty. Deserves 5*
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1 people find it helpful
Nguyen Thi Hong Nhung
icon-origin-TRAVELOKA
8.4
/10
Reviewed 139 week(s) ago
The room is clean but the swimming pool is a bit small and not very clean. Although it is close to the sea, the sea here is not suitable for bathing. So it's a bit disappointing. Although it is near the Night market.
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1 people find it helpful
DANG H. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
Phòng quá cũ, vòi nước thì hư, máy lạnh không mát, tivi cũng hư luôn, chán th sự 😅
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Phạm T. M. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
Breakfast is not diverse, not delicious, the room is damp, smelly, the air conditioner is set to 18 degrees to cool
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1 people find it helpful
Tran N. Y. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 140 week(s) ago
So với giá tiền thì khách sạn ổn, phòng hơi cũ nhưng chấp nhận được, buffet ăn sáng ít món nhưng ngon
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Luu D. T.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 141 week(s) ago
The room is very old, run down, stucco paint falling all over the room. Do not have hot water. Reflecting, the hotel lent a bucket, a mug and a 0.8l electric kettle to cook water for themselves. The room was far from the reception and dining area, but when it rained to borrow an umbrella to go from the room to the breakfast, the hotel said no! For breakfast, let guests hold a cigarette to choose the food to fly the cigarette butts on the dishes, reflected but not handled!
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2 people find it helpful
NGUYEN T. M. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 144 week(s) ago
Sạch sẽ, vui vẻ thoáng mát. Thuận tiện đi lại đưa đón xe bus vin và sunworld
1 people find it helpful
Tran M. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
It's great to stay here
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1 people find it helpful
Ngân T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 148 week(s) ago
khách sạn siêu nhiệt tình nhân viên thân thiện dễ thương
3 people find it helpful
Trung C. Q.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 150 week(s) ago
Nice hotel. The owner is also very enthusiastic (the only problem is that the bathroom smells a bit (if this can be improved, it would be great)
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1 people find it helpful
Luong V. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 151 week(s) ago
Khu nghĩ yên tĩnh, tương đối mát món ăn ngon
2 people find it helpful
Tran T. B. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 152 week(s) ago
I had a nice stay here, the hotel is right in the center, eating, going to the night market is very convenient and going to visit Grand Word is great because it's right at Vinpear's shuttle station. The room is clean but the equipment in the toilet is a bit old. The plus point is appreciated that the breakfast and coffee are very good compared to other 3-4 star hotels that I have stayed in.
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6 people find it helpful
Minh N. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 157 week(s) ago
Clean, quiet, worth coming back
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5 people find it helpful
Dang Dinh Mai
icon-origin-TRAVELOKA
8.5
/10
Reviewed 163 week(s) ago
The staff is lovely, enthusiastic, and supportive. The resort is conveniently located, not far from the center, and convenient to travel to.
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4 people find it helpful
Nguyen D. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 172 week(s) ago
Everyone is friendly, the space is beautiful, and there are many places to take virtual photos :D. Only the light is a bit dark. Thank you castaway for this end of 2022 stay.
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3 people find it helpful
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NGUYEN T. M. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 174 week(s) ago
Sạch sẽ, vui vẻ. Nhân viên thân thiện
6 people find it helpful
Ngo T. N. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 202 week(s) ago
The room is like the picture, clean, the receptionist is extremely enthusiastic and attentive. The hotel is right on the road, right at the atm, right at the bus stop to Safari, 2 km from the night market, 1 km from the sea. The only minus point is the hot and cold shower is not hot. However, the resort still highly appreciates the service style.
Read More
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13 people find it helpful
VAN TUAN TO
icon-origin-TRAVELOKA
9.7
/10
Reviewed 215 week(s) ago
The location is very suitable for family vacations, groups,…. Positive, friendly staff, enthusiastic and attentive customer support, delicious breakfast dishes. Introduce and advise customers on attractions and tourism suitable for each customer's interests, age and needs👍💕🥰
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9 people find it helpful
Accommodation's Reply
03 Mar 2022
Hi VAN Thank you for your feedback and comments Wishing you a new year filled with health, joy and success in work
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Number of reviews per page
20
40

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Others 4 Castaways Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 462 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.1

Location

8.5

Service and Facilites

8.4

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Castaways Resort

Number of reviews per page
20
40
Customer reviews
thanhphuc n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 123 week(s) ago
Greatest and cheapest place to stay. Nice and clean room, Friendly and easygoing owner, willing to support me check out late. Including good breakfast. Convenient place to stay and visit all places in Phu Quoc.
Find this review helpful?
Mai V. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 136 week(s) ago
Nice room, full breakfast, attentive service, next time I go to Phu Quoc I will stay here again
Translated by Google Icon
See original
Find this review helpful?
Pham H. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 136 week(s) ago
The owner of the resort is enthusiastic and attentive. Breakfast is simple but very tasty. Deserves 5*
Translated by Google Icon
See original
1 people find it helpful
Nguyen Thi Hong Nhung
icon-origin-TRAVELOKA
8.4
/10
Reviewed 139 week(s) ago
The room is clean but the swimming pool is a bit small and not very clean. Although it is close to the sea, the sea here is not suitable for bathing. So it's a bit disappointing. Although it is near the Night market.
Translated by Google Icon
See original
1 people find it helpful
DANG H. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
Phòng quá cũ, vòi nước thì hư, máy lạnh không mát, tivi cũng hư luôn, chán th sự 😅
Find this review helpful?
Phạm T. M. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
Breakfast is not diverse, not delicious, the room is damp, smelly, the air conditioner is set to 18 degrees to cool
Translated by Google Icon
See original
1 people find it helpful
Tran N. Y. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 140 week(s) ago
So với giá tiền thì khách sạn ổn, phòng hơi cũ nhưng chấp nhận được, buffet ăn sáng ít món nhưng ngon
Find this review helpful?
Luu D. T.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 141 week(s) ago
The room is very old, run down, stucco paint falling all over the room. Do not have hot water. Reflecting, the hotel lent a bucket, a mug and a 0.8l electric kettle to cook water for themselves. The room was far from the reception and dining area, but when it rained to borrow an umbrella to go from the room to the breakfast, the hotel said no! For breakfast, let guests hold a cigarette to choose the food to fly the cigarette butts on the dishes, reflected but not handled!
Read More
Translated by Google Icon
See original
2 people find it helpful
NGUYEN T. M. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 144 week(s) ago
Sạch sẽ, vui vẻ thoáng mát. Thuận tiện đi lại đưa đón xe bus vin và sunworld
1 people find it helpful
Tran M. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
It's great to stay here
Translated by Google Icon
See original
1 people find it helpful
Ngân T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 148 week(s) ago
khách sạn siêu nhiệt tình nhân viên thân thiện dễ thương
3 people find it helpful
Trung C. Q.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 150 week(s) ago
Nice hotel. The owner is also very enthusiastic (the only problem is that the bathroom smells a bit (if this can be improved, it would be great)
Translated by Google Icon
See original
1 people find it helpful
Luong V. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 151 week(s) ago
Khu nghĩ yên tĩnh, tương đối mát món ăn ngon
2 people find it helpful
Tran T. B. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 152 week(s) ago
I had a nice stay here, the hotel is right in the center, eating, going to the night market is very convenient and going to visit Grand Word is great because it's right at Vinpear's shuttle station. The room is clean but the equipment in the toilet is a bit old. The plus point is appreciated that the breakfast and coffee are very good compared to other 3-4 star hotels that I have stayed in.
Read More
Translated by Google Icon
See original
6 people find it helpful
Minh N. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 157 week(s) ago
Clean, quiet, worth coming back
Translated by Google Icon
See original
5 people find it helpful
Dang Dinh Mai
icon-origin-TRAVELOKA
8.5
/10
Reviewed 163 week(s) ago
The staff is lovely, enthusiastic, and supportive. The resort is conveniently located, not far from the center, and convenient to travel to.
Translated by Google Icon
See original
4 people find it helpful
Nguyen D. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 172 week(s) ago
Everyone is friendly, the space is beautiful, and there are many places to take virtual photos :D. Only the light is a bit dark. Thank you castaway for this end of 2022 stay.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
NGUYEN T. M. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 174 week(s) ago
Sạch sẽ, vui vẻ. Nhân viên thân thiện
6 people find it helpful
Ngo T. N. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 202 week(s) ago
The room is like the picture, clean, the receptionist is extremely enthusiastic and attentive. The hotel is right on the road, right at the atm, right at the bus stop to Safari, 2 km from the night market, 1 km from the sea. The only minus point is the hot and cold shower is not hot. However, the resort still highly appreciates the service style.
Read More
Translated by Google Icon
See original
13 people find it helpful
VAN TUAN TO
icon-origin-TRAVELOKA
9.7
/10
Reviewed 215 week(s) ago
The location is very suitable for family vacations, groups,…. Positive, friendly staff, enthusiastic and attentive customer support, delicious breakfast dishes. Introduce and advise customers on attractions and tourism suitable for each customer's interests, age and needs👍💕🥰
Translated by Google Icon
See original
9 people find it helpful
Accommodation's Reply
03 Mar 2022
Hi VAN Thank you for your feedback and comments Wishing you a new year filled with health, joy and success in work
Translated by Google Icon
See original
Number of reviews per page
20
40