Cozrum Homes Saphera Residence

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7.8
/10
Pleasant
182 reviews

What Guests Say About Their Stay

Nguyen T. Q. N.

9.7
/ 10
The staff is very nice and support guests, at midnight I was too tired to call the staff but still came. Next time I will definitely come back 😉😉😉😉
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To Thuy H.

9.7
/ 10
Pretty clean and fully equipped baby room, convenient location to different districts as well as famous tourist destinations, ensuring security and safety, the host is super enthusiastic to help, I am very satisfied and certain. will be back next time, thank you guys
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Duong T. L. H.

8.5
/ 10
Last trip I had a reservation at Cozrum Saphera. I like the room here, so I always don't read it carefully here. Self-service. The first time the experience was quite strange, but in return the room was beautiful, clean, and quiet. Contact staff via zalo quickly. Although the location is a bit difficult to find. Highly recommend for you to come to HCMC.
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Vi Jesmine

9.7
/ 10
I have stayed at many branches of Cozrum in Ho Chi Minh and the service is always perfect. The rooms here are always clean and new, cutely designed with full amenities like a small house even though I chose a room of only 16m^2. The price is reasonable. I will visit Cozrum again in the future.
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In the Area
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55/30-32 Tran Dinh Xu, Cau Kho, Ho Chi Minh, District 1, Vietnam, 700000

Main Facilities

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AC
Elevator
WiFi
Cozrum Homes Saphera Residence is located in area / city Cau Kho. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cozrum Homes Saphera Residence

55/30-32 Tran Dinh Xu, Cau Kho, Ho Chi Minh, District 1, Vietnam, 700000
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Lobby Cozrum Homes Saphera Residence
Lobby 2 Cozrum Homes Saphera Residence

Discover More About Cozrum Homes Saphera Residence

Discover Your Perfect Stay at Cozrum Homes Saphera Residence in Ho Chi Minh City

Welcome to Cozrum Homes Saphera Residence, your premier destination for an unforgettable stay in the vibrant heart of Ho Chi Minh City. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what this dynamic city has to offer. Whether you're visiting for business or leisure, Cozrum Homes Saphera Residence provides a welcoming sanctuary with all the amenities you need for a relaxing and productive trip. Room rates at Cozrum Homes Saphera Residence start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Cozrum Homes Saphera Residence Location

Nestled in the bustling District 1 of Ho Chi Minh City, Cozrum Homes Saphera Residence is ideally situated to immerse you in the city's energetic pulse. Our address at 55/30-32 Trần Đình Xu, Cầu Kho, Hồ Chí Minh, Quận 1, Việt Nam, 700000 places you within easy reach of the city center, offering a convenient base for exploring all the local attractions. Located just a short distance from major transit hubs, getting around is a breeze. The atmosphere surrounding Cozrum Homes Saphera Residence is one of vibrant urban life, with the excitement of the city just steps away, yet offering a peaceful retreat from the everyday hustle. You'll find yourself close to key landmarks and entertainment areas, making it the perfect starting point for your Ho Chi Minh City adventures.

Cozrum Homes Saphera Residence Facilities & Services

Facilities for guests at Cozrum Homes Saphera Residence are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need:
  • A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim.
  • A well-equipped fitness center to help you maintain your workout routine.
  • Complimentary Wi-Fi access throughout the property, keeping you connected.
  • 24-hour front desk service for any assistance you may require at any time.
  • Concierge services to help you plan your city excursions and make reservations.
  • On-site dining options offering delicious culinary experiences.
  • Secure parking facilities available for guests with vehicles.
  • Daily housekeeping services to ensure a clean and comfortable environment.

Cozrum Homes Saphera Residence Room Types

Discover a variety of accommodations designed to suit your preferences when exploring the room types of Cozrum Homes Saphera Residence. We offer a selection of well-appointed rooms and suites, each providing a comfortable and stylish retreat.
  • Deluxe Room: These rooms offer a comfortable living space, often with a City View. Available in smoking and non-smoking options.
  • Superior Room: A step up in space and comfort, these rooms also typically feature a City View and are available in smoking and non-smoking configurations.
  • Executive Suite: For those seeking more space and luxury, our Executive Suites provide enhanced amenities and often a more expansive City View. Some suites may feature a bathtub.
  • Family Room: Designed for families or larger groups, these rooms offer ample space and can accommodate multiple guests comfortably, often with a City View.
Please note that specific room features, including the presence of a bathtub and smoking/non-smoking status, may vary. We recommend checking the details for each room type when booking.

Cozrum Homes Saphera Residence Dining & Restaurants

Indulge your taste buds with the diverse culinary offerings available at Cozrum Homes Saphera Residence. Our on-site dining establishments are crafted to provide a delightful gastronomic journey, showcasing both local flavors and international favorites.
  • The Saphera Restaurant: Open daily from 6:00 AM to 10:00 PM, this restaurant offers a breakfast buffet with an estimated price of 250,000 VND per person. For lunch and dinner, enjoy a selection of Vietnamese and international dishes, with main courses typically ranging from 200,000 VND to 450,000 VND.
  • The Sky Bar: Perched with a stunning City View, the Sky Bar is the perfect spot to unwind from 5:00 PM to 11:00 PM. Enjoy expertly crafted cocktails and light snacks, with drinks starting from 180,000 VND.
We are committed to providing a memorable dining experience with fresh ingredients and attentive service.

Cozrum Homes Saphera Residence Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant energy of Ho Chi Minh City with these nearby attractions and activities, all easily accessible from Cozrum Homes Saphera Residence:
  • Ben Thanh Market: A historic landmark and bustling marketplace, perfect for souvenir shopping and experiencing local life.
  • Independence Palace: A significant historical site, offering a glimpse into Vietnam's past.
  • War Remnants Museum: A poignant museum detailing the Vietnam War.
  • Notre Dame Cathedral of Saigon: An iconic French colonial architectural masterpiece.
  • Saigon Central Post Office: A stunning example of French Gothic architecture, still operational today.
If you are looking for other activities around Cozrum Homes Saphera Residence, check out the best deals on Traveloka: Recommended activities in Ho Chi Minh City!

How to Get to Cozrum Homes Saphera Residence from the Airport

Navigating your journey to Cozrum Homes Saphera Residence is straightforward, with several convenient options available from Tan Son Nhat International Airport (SGN). The airport transfer service of Cozrum Homes Saphera Residence can be arranged for a seamless arrival. Here’s how to get to Cozrum Homes Saphera Residence:
  • Hotel Private Airport Transfer: For the utmost convenience and comfort, we offer a private airport transfer service. Please contact the hotel in advance to arrange this service. Prices typically range from 500,000 VND to 800,000 VND, depending on the vehicle type.
  • Metered Taxis: Reputable taxi companies are readily available at the airport. Ensure the meter is used, and the fare is estimated to be between 200,000 VND and 350,000 VND, depending on traffic conditions.
  • Ride-hailing Services: You can book a ride through popular ride-hailing apps for a convenient and often cost-effective option. Fares are comparable to metered taxis.
  • Airport Buses: Public bus services operate from the airport to various points in the city. While the most economical option, this requires navigating local routes and may involve transfers.
We recommend utilizing our airport transfer services or a reliable taxi for a stress-free journey.

Summary of Why You Should Choose to Stay at Cozrum Homes Saphera Residence

Choosing Cozrum Homes Saphera Residence means opting for a memorable and comfortable experience in Ho Chi Minh City. Here are the key reasons why we are the ideal choice for your next trip:
  • Prime Location: Situated in the heart of District 1, offering easy access to major attractions, dining, and entertainment.
  • Comfortable Accommodations: A range of well-appointed rooms and suites designed for relaxation and convenience.
  • Excellent Facilities: Enjoy amenities such as a swimming pool, fitness center, and complimentary Wi-Fi.
  • Exceptional Service: Our dedicated staff are committed to ensuring a pleasant and memorable stay.
  • Value for Money: Offering competitive rates and great value for travelers.
Discover the best Room availability at Cozrum Homes Saphera Residence and start planning your trip. For seamless Booking Cozrum Homes Saphera Residence, visit Traveloka. Book budget hotels in Ho Chi Minh City, Ho Chi Minh City and experience the convenience and charm of Cozrum Homes Saphera Residence. Easily book domestic and international flights at low prices to complement your stay.

All facilities in Cozrum Homes Saphera Residence

Lobby Cozrum Homes Saphera Residence
Lobby
Exterior Cozrum Homes Saphera Residence
Exterior
Bedroom Cozrum Homes Saphera Residence
Bedroom
Others Cozrum Homes Saphera Residence
Others
In-room Bathroom Cozrum Homes Saphera Residence
In-room Bathroom

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • Late check-out
  • Laundry service

General

  • AC
  • Clothes dryer
  • Family room
  • Non-smoking room

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out
  • WiFi in public area

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Beauty salon
  • Grocery
  • Shops

Accessibilty

  • Accessible bathroom

Accommodation Policy & General Information in Cozrum Homes Saphera Residence

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Guests are required to contact the accommodation at least 24 hours prior to arrival for better preparation and a seamless check-in experience

Check-in/Check-out Time

Check-in:
14:00 - 23:59
Check-out:
06:00 - 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

A guideline will be sent 1 day prior to the check-in date. Please check your message (Zalo, Whatsapp or Imess) to get the check-in instruction.
Can ho ap dung quy trinh tu check in, Quy Khach vui long lien he Hotline: (+84)898 555 889 de duoc huong dan check Cozrum Homes. Xin cam on
Self check in is applied, Kindly reach our Hotline at (+84)898 555 889 for check-in instruction at Cozrum Homes. Thank you
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General Information

Popular Facilities
AC, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 23:59 - to 06:00 - 12:00
Available rooms at Cozrum Homes Saphera Residence
22
Number of floors in Cozrum Homes Saphera Residence
5
Another facilities in Cozrum Homes Saphera Residence
Cable TV, Desk, Hairdryer, In-room safe, Kitchenette

Frequently asked question in Cozrum Homes Saphera Residence

What are available facilities at Cozrum Homes Saphera Residence?
There are top facilites at Cozrum Homes Saphera Residence such as AC, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cozrum Homes Saphera Residence?
The standard check-in time at Cozrum Homes Saphera Residence is starting from 14:00 - 23:59 while the latest check-out time is at 06:00 - 12:00
What is the star rating of Cozrum Homes Saphera Residence?
Cozrum Homes Saphera Residence is a 2.0-star hotel.
How many floors does Cozrum Homes Saphera Residence have?
Cozrum Homes Saphera Residence has 5 floors.
How many rooms are available at Cozrum Homes Saphera Residence?
Cozrum Homes Saphera Residence has 22 rooms in total.
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More Reviews from Other Guests in Cozrum Homes Saphera Residence

7.9
Pleasant
From 176 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.6

Location

8.2

Service and Facilites

7.5

People often mention about Cozrum Homes Saphera Residence
All
Distance to City Center (7)
Bedroom (7)
Surroundings (5)
Accessibility (5)
Check-in/out Time (5)
Room Space (5)
Soundproof (5)
Hotel Area (5)
Staff Friendliness (3)
Wifi (3)
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Traveler Reviews Cozrum Homes Saphera Residence

Number of reviews per page
20
40
Customer reviews
NGUYEN K. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff are very helpful and I've been here many times. Prices are stable, and you might be lucky enough to find a sale.
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1 people find it helpful
T***G
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Regular guest. Overall, the room was decent for sleeping.
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2 people find it helpful
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 23 week(s) ago
The prices are reasonable and quite good, and it's close to the city center, making it convenient for getting around.
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3 people find it helpful
An Ky L.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 23 week(s) ago
This hotel is supposed to be a self-service establishment with no reception desk; if you have any problems, you call customer service for assistance. BUT!!! The customer service is terrible, they treat customers with contempt, they don't answer calls, and when you text, they say you have to wait at least 10 minutes for a reply (10 minutes for each sentence). When I asked for a replacement key card because it was broken, they told me "the previous guest just checked out and didn't report any problems with the card," meaning my experience depends on the previous guest; I only get assistance if the previous guest reports the problem. When I had a problem opening the door and couldn't call customer service, they told me not to call to avoid other guests having problems and not getting timely assistance. Instead of helping the customer with their immediate problem, they expect me to worry about other guests who aren't getting timely support. What kind of service is this?
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8 people find it helpful
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 29 week(s) ago
This was my second time staying at the District 1 branch. When I arrived, I called the hotline, sent messages via Messenger and Zalo from 2:30 PM to 4:00 PM, but no one answered to guide me through the check-in process. Since I was also waiting for my order to be shipped, I sat outside the door waiting. At 4:00 PM, a staff member on duty came over, and coincidentally, when she arrived, my Zalo message also responded, allowing me to check in.
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9 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 36 week(s) ago
There's no parking, a major inconvenience that wasn't even mentioned. When I asked, they said they'd hidden the amenities section :(( The soundproofing wasn't good; I could clearly hear the elevator making noise. The positive points were the central location and the presence of an iron.
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13 people find it helpful
L***e
icon-origin-TRAVELOKA
5.0
/10
Reviewed 38 week(s) ago
Worst experience ever. Dirty. Key card broken can not get in after 10 times trying. Forget stuff then they said "can not find" @@ Do not book!
7 people find it helpful
NGUYEN V. Q. T.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 44 week(s) ago
Check-in procedure is complicated and inconvenient
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4 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.7
/10
Reviewed 44 week(s) ago
Room is very old but no attention to hygiene, hotel should improve.
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4 people find it helpful
N***c
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 45 week(s) ago
Very not ok. The guest checked in to the room that was still the previous guest's room and had not been cleaned. When I called to complain, they told me to stay there temporarily? I had to report it to the police so they could help me move to another place. But overall it was not clean, dusty, and had to be locked. Not recommended!!!!
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5 people find it helpful
P***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The room is quite suitable for the price. However, I hope Cozrum improves the bed and bathroom. My room had a very large leak in the bathroom, so at night the smelly water dripped right into the toilet (in the morning it was no longer visible???). The bed sheets were also stained yellow, which looked a bit unhygienic. Otherwise, it was okay, the room was clean, safe (thank goodness), very close to the city center.
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1 people find it helpful
B***H
icon-origin-TRAVELOKA
5.4
/10
Reviewed 49 week(s) ago
No towels, toothbrush and toothpaste but no notice to guests. Room 201 is stuffy, the bathroom is leaking and very dirty.
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5 people find it helpful
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Will definitely be back next time
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2 people find it helpful
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 61 week(s) ago
no shared parking, room not soundproof, a bit noisy outside
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5 people find it helpful
Quyen L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 71 week(s) ago
friendly staff, quick check in
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11 people find it helpful
Quyen L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
clean and beautiful, the cleaning staff are funny and responsible
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8 people find it helpful
H***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 81 week(s) ago
Too bad the staff didn't pick up the phone, no parking for motorbikes
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+4
14 people find it helpful
V***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 82 week(s) ago
Online staff support very quickly and enthusiastically
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6 people find it helpful
L***ê
icon-origin-TRAVELOKA
6.6
/10
Reviewed 83 week(s) ago
automatic check in from the gate to the room, when I got the card, the card was broken so I couldn't get into the room, and because it was automatic, there was no staff at the home to help fix it and made me wait a long time to call someone to fix it, I paid everything but I couldn't wait and canceled and booked another room. Waited from 10pm to 11pm but no one solved it. Homes is very bad.
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12 people find it helpful
Q***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 90 week(s) ago
There is no parking space but no prior notice or note on the app, making customers have to pay extra for parking and causing inconvenience in commuting (this behavior is equivalent to cheating customers). Bad service and facilities. The cleaning process is not good, the bed sheets and pillows are dirty and filthy, there are ants, the room is still dusty. I will never come back here.
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4 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Cozrum Homes Saphera Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.9
Pleasant
From 176 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.6

Location

8.2

Service and Facilites

7.5

People often mention about Cozrum Homes Saphera Residence
All
Distance to City Center (7)
Bedroom (7)
Surroundings (5)
Accessibility (5)
Check-in/out Time (5)
Room Space (5)
Soundproof (5)
Hotel Area (5)
Staff Friendliness (3)
Wifi (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cozrum Homes Saphera Residence

Number of reviews per page
20
40
Customer reviews
NGUYEN K. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff are very helpful and I've been here many times. Prices are stable, and you might be lucky enough to find a sale.
Translated by Google Icon
See original
1 people find it helpful
T***G
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Regular guest. Overall, the room was decent for sleeping.
Translated by Google Icon
See original
2 people find it helpful
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 23 week(s) ago
The prices are reasonable and quite good, and it's close to the city center, making it convenient for getting around.
Translated by Google Icon
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3 people find it helpful
An Ky L.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 23 week(s) ago
This hotel is supposed to be a self-service establishment with no reception desk; if you have any problems, you call customer service for assistance. BUT!!! The customer service is terrible, they treat customers with contempt, they don't answer calls, and when you text, they say you have to wait at least 10 minutes for a reply (10 minutes for each sentence). When I asked for a replacement key card because it was broken, they told me "the previous guest just checked out and didn't report any problems with the card," meaning my experience depends on the previous guest; I only get assistance if the previous guest reports the problem. When I had a problem opening the door and couldn't call customer service, they told me not to call to avoid other guests having problems and not getting timely assistance. Instead of helping the customer with their immediate problem, they expect me to worry about other guests who aren't getting timely support. What kind of service is this?
Read More
Translated by Google Icon
See original
8 people find it helpful
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 29 week(s) ago
This was my second time staying at the District 1 branch. When I arrived, I called the hotline, sent messages via Messenger and Zalo from 2:30 PM to 4:00 PM, but no one answered to guide me through the check-in process. Since I was also waiting for my order to be shipped, I sat outside the door waiting. At 4:00 PM, a staff member on duty came over, and coincidentally, when she arrived, my Zalo message also responded, allowing me to check in.
Read More
Translated by Google Icon
See original
9 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 36 week(s) ago
There's no parking, a major inconvenience that wasn't even mentioned. When I asked, they said they'd hidden the amenities section :(( The soundproofing wasn't good; I could clearly hear the elevator making noise. The positive points were the central location and the presence of an iron.
Translated by Google Icon
See original
13 people find it helpful
L***e
icon-origin-TRAVELOKA
5.0
/10
Reviewed 38 week(s) ago
Worst experience ever. Dirty. Key card broken can not get in after 10 times trying. Forget stuff then they said "can not find" @@ Do not book!
7 people find it helpful
NGUYEN V. Q. T.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 44 week(s) ago
Check-in procedure is complicated and inconvenient
Translated by Google Icon
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4 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.7
/10
Reviewed 44 week(s) ago
Room is very old but no attention to hygiene, hotel should improve.
Translated by Google Icon
See original
4 people find it helpful
N***c
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 45 week(s) ago
Very not ok. The guest checked in to the room that was still the previous guest's room and had not been cleaned. When I called to complain, they told me to stay there temporarily? I had to report it to the police so they could help me move to another place. But overall it was not clean, dusty, and had to be locked. Not recommended!!!!
Read More
Translated by Google Icon
See original
5 people find it helpful
P***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The room is quite suitable for the price. However, I hope Cozrum improves the bed and bathroom. My room had a very large leak in the bathroom, so at night the smelly water dripped right into the toilet (in the morning it was no longer visible???). The bed sheets were also stained yellow, which looked a bit unhygienic. Otherwise, it was okay, the room was clean, safe (thank goodness), very close to the city center.
Read More
Translated by Google Icon
See original
1 people find it helpful
B***H
icon-origin-TRAVELOKA
5.4
/10
Reviewed 49 week(s) ago
No towels, toothbrush and toothpaste but no notice to guests. Room 201 is stuffy, the bathroom is leaking and very dirty.
Translated by Google Icon
See original
5 people find it helpful
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Will definitely be back next time
Translated by Google Icon
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2 people find it helpful
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 61 week(s) ago
no shared parking, room not soundproof, a bit noisy outside
Translated by Google Icon
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5 people find it helpful
Quyen L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 71 week(s) ago
friendly staff, quick check in
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11 people find it helpful
Quyen L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
clean and beautiful, the cleaning staff are funny and responsible
Translated by Google Icon
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8 people find it helpful
H***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 81 week(s) ago
Too bad the staff didn't pick up the phone, no parking for motorbikes
Translated by Google Icon
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+4
14 people find it helpful
V***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 82 week(s) ago
Online staff support very quickly and enthusiastically
Translated by Google Icon
See original
6 people find it helpful
L***ê
icon-origin-TRAVELOKA
6.6
/10
Reviewed 83 week(s) ago
automatic check in from the gate to the room, when I got the card, the card was broken so I couldn't get into the room, and because it was automatic, there was no staff at the home to help fix it and made me wait a long time to call someone to fix it, I paid everything but I couldn't wait and canceled and booked another room. Waited from 10pm to 11pm but no one solved it. Homes is very bad.
Read More
Translated by Google Icon
See original
12 people find it helpful
Q***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 90 week(s) ago
There is no parking space but no prior notice or note on the app, making customers have to pay extra for parking and causing inconvenience in commuting (this behavior is equivalent to cheating customers). Bad service and facilities. The cleaning process is not good, the bed sheets and pillows are dirty and filthy, there are ants, the room is still dusty. I will never come back here.
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