Diamond Crown Hotel 1

Hotels
7.8
/10
Pleasant
902 reviews

What Guests Say About Their Stay

Distance To City Center (14)
Accessibility (13)
Staff Friendliness (11)
Surroundings (10)

Mou s.

9.1
/ 10
Very friendly service, safe location. Hair dryer, vanity mirror, and water heater, also a dispenser for refilling drinking water. Nice.

Letancanh L.

10.0
/ 10
Prime location, busy, convenient! With price & space, room quality is better than other similar hotels in the same segment.
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Sam

9.4
/ 10
Clean and tidy room. Clean WC house. Enthusiastic staff. Well-equipped. Safe, no mess. Each charge of hot water is slightly weak
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Nguyen H. Q.

9.7
/ 10
The hotel is in a central location near every eatery and fashion shop. Staff are very enthusiastic and professional. There is also room for motorbikes. There are people who drive cars, pack people, tour offices, receptionists are very professional and dedicated. Breakfast simple but delicious. Very cheap price for double room and breakfast. Good lift, clean room. will be back
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Nguyen B. V.

8.8
/ 10
The hotel is close to the center for convenient and comfortable travel. Good price. I will be able to come back dịp
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In the Area
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47 Nguyen Trai, Ho Chi Minh, District 1, Vietnam, 711093

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named SCAT Hotel Staying at Diamond Crown Hotel 1 is a good choice when you are visiting Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Diamond Crown Hotel 1

47 Nguyen Trai, Ho Chi Minh, District 1, Vietnam, 711093
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Lobby Diamond Crown Hotel 1
Lobby 2 Diamond Crown Hotel 1

Discover More About Diamond Crown Hotel 1

Discover Your Perfect Stay at Diamond Crown Hotel 1 in Ho Chi Minh City

Welcome to Diamond Crown Hotel 1, your premier destination for an unforgettable experience in the vibrant heart of Ho Chi Minh City. We pride ourselves on offering exceptional comfort, world-class service, and a truly memorable stay for every guest. Whether you're visiting for business or leisure, Diamond Crown Hotel 1 is designed to be your home away from home, providing a sanctuary of relaxation and convenience.

Diamond Crown Hotel 1 Location

Diamond Crown Hotel 1 is ideally situated in the bustling District 1 of Ho Chi Minh City, placing you at the epicenter of the city's dynamic energy. Located at 47 Nguyễn Trãi, Hồ Chí Minh, Quận 1, Việt Nam, 711093, our hotel offers unparalleled access to the city's most significant landmarks and business districts. You'll find yourself just a short distance from the central business hub, making it convenient for corporate travelers. The atmosphere surrounding Diamond Crown Hotel 1 is one of vibrant urban life, with a plethora of dining, shopping, and entertainment options just a stone's throw away. For those looking to explore, key attractions like the Ben Thanh Market and the Saigon Opera House are easily accessible.

Diamond Crown Hotel 1 Facilities & Services

Facilities for guests at Diamond Crown Hotel 1 are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our commitment to providing excellent service is evident in every aspect of our offerings.

  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, open daily from 6:00 AM to 9:00 PM. Access is complimentary for all hotel guests.
  • Fitness Center:

    Maintain your workout routine at our fully equipped fitness center, available 24/7 for your convenience.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments at our serene spa, offering a range of massages and therapies. The spa is open from 10:00 AM to 10:00 PM, with prices starting from PHP 1,500.
  • Business Center:

    For our business travelers, a well-equipped business center is available with printing and secretarial services. Operating hours are from 8:00 AM to 6:00 PM, with charges applicable for specific services.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and any other requests you may have.
  • Free Wi-Fi:

    Stay connected throughout your stay with complimentary high-speed Wi-Fi available in all rooms and public areas.
  • On-site Parking:

    We offer complimentary on-site parking for guests who prefer to drive.

Diamond Crown Hotel 1 Room Types

Explore a diverse range of accommodations with our varied room types of Diamond Crown Hotel 1, each meticulously designed to offer comfort and style. Whether you seek a cozy retreat or a spacious haven, we have the perfect room for you.

  • Deluxe Room:

    Available with a City View, these non-smoking rooms offer a comfortable queen or twin bed setup. Some Deluxe Rooms feature a bathtub.
  • Executive Room:

    Enjoy enhanced amenities and a City View from our Executive Rooms. These rooms are non-smoking and include the option of a bathtub.
  • Premier Suite:

    Our spacious Premier Suites provide a luxurious experience with a separate living area and a City View. These suites are non-smoking and come equipped with a bathtub.
  • Family Suite:

    Perfect for families, our Family Suites offer ample space and a City View, with non-smoking options and bathtubs available.

Diamond Crown Hotel 1 is pleased to offer a limited number of pet-friendly rooms. Please note that an additional cleaning fee of PHP 1,000 per pet, per stay, will apply. Advance notice is required to ensure availability.

Diamond Crown Hotel 1 Dining & Restaurants

Savor exquisite culinary experiences at Diamond Crown Hotel 1, where our dining venues offer a delightful journey for your taste buds. From authentic local flavors to international favorites, we cater to every palate.

  • The Saigon Bistro:

    Our signature restaurant offers a delectable breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 600. For lunch and dinner, enjoy a la carte options featuring Vietnamese and international cuisine. Lunch is served from 11:30 AM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM.
  • The Rooftop Bar:

    Unwind with breathtaking city views at our stylish rooftop bar, open from 5:00 PM to 12:00 AM. Enjoy expertly crafted cocktails and light snacks. Prices for drinks start from PHP 350.
  • The Coffee Corner:

    Grab a quick coffee, pastry, or light meal at our cozy coffee shop, open daily from 7:00 AM to 7:00 PM.

Diamond Crown Hotel 1 Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Ho Chi Minh City with these exciting attractions located near Diamond Crown Hotel 1:

  • Ben Thanh Market:

    A bustling marketplace offering a wide array of local goods, souvenirs, and street food.
  • Saigon Opera House:

    Admire the stunning French colonial architecture and catch a performance at this iconic landmark.
  • War Remnants Museum:

    A poignant and informative museum detailing the Vietnam War.
  • Notre Dame Cathedral of Saigon:

    A beautiful colonial-era cathedral, a significant landmark in the city.
  • Independence Palace:

    Explore the historical significance of this landmark, a symbol of Vietnam's reunification.

If you are looking for other activities around Diamond Crown Hotel 1, check out the best deals on Traveloka: Recommended activities in Ho Chi Minh City!

How to Get to Diamond Crown Hotel 1 from the Airport

Navigating your journey to Diamond Crown Hotel 1 is made easy with several convenient transportation options from Tan Son Nhat International Airport (SGN). The airport transfer service of Diamond Crown Hotel 1 ensures a seamless arrival.

  • Hotel Private Airport Transfer:

    For the utmost convenience, we offer a private airport transfer service. Please contact our concierge in advance to arrange this. The estimated cost is PHP 800.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure the meter is used or a coupon is purchased for a fixed rate. The journey typically takes 30-45 minutes, with an estimated cost of PHP 300-400.
  • Ride-hailing Services:

    You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. The estimated cost is similar to metered taxis.
  • Airport Premium Buses:

    Several airport bus routes operate from Tan Son Nhat International Airport to various points in the city. You may need to take a short taxi or ride-hailing service from the bus drop-off point to the hotel. The cost is approximately PHP 30-50.

For a hassle-free journey, consider booking airport transfer services in advance, or inquire about the Diamond Crown Hotel 1 airport transfer.

Summary of Why You Should Choose to Stay at Diamond Crown Hotel 1

Choosing Diamond Crown Hotel 1 for your Ho Chi Minh City adventure guarantees a stay filled with comfort, convenience, and exceptional value. Our prime location in District 1, coupled with our comprehensive facilities and warm hospitality, makes us the ideal choice for discerning travelers.

  • Prime Location:

    Situated in the heart of District 1, offering easy access to major attractions and business centers.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, spa, and business services.
  • Comfortable Rooms:

    A variety of well-appointed rooms and suites to suit every need.
  • Delicious Dining:

    Experience authentic Vietnamese and international cuisine at our on-site restaurants.
  • Exceptional Service:

    Our dedicated staff is committed to making your stay memorable.

Room availability at Diamond Crown Hotel 1 is often in high demand, so we recommend booking in advance. Booking Diamond Crown Hotel 1 through Traveloka is simple and secure. Room rates at Diamond Crown Hotel 1 start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

For your next trip, consider these options:

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All facilities in Diamond Crown Hotel 1

Bar, Cafe and Lounge Diamond Crown Hotel 1
Bar, Cafe and Lounge
Functional Hall Diamond Crown Hotel 1
Functional Hall
Lobby Diamond Crown Hotel 1
Lobby
Exterior Diamond Crown Hotel 1
Exterior
Bedroom Diamond Crown Hotel 1
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Tours

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Car rental

General

  • AC
  • Family room
  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Food and Drinks

  • Breakfast
  • Cafe

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Diamond Crown Hotel 1

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Diamond Crown Hotel 1
29
Number of floors in Diamond Crown Hotel 1
6
Another facilities in Diamond Crown Hotel 1
Bellhop, Concierge, Money changer, Early Check-in, Express check-in

Frequently asked question in Diamond Crown Hotel 1

What are available facilities at Diamond Crown Hotel 1?
There are top facilites at Diamond Crown Hotel 1 such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Diamond Crown Hotel 1?
The standard check-in time at Diamond Crown Hotel 1 is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Diamond Crown Hotel 1 provide breakfast?
Yes, Diamond Crown Hotel 1 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Diamond Crown Hotel 1?
Diamond Crown Hotel 1 is a 2.0-star hotel.
How many floors does Diamond Crown Hotel 1 have?
Diamond Crown Hotel 1 has 6 floors.
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More Reviews from Other Guests in Diamond Crown Hotel 1

7.8
Pleasant
From 902 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.4

Location

8.2

Service and Facilites

7.5

People often mention about Diamond Crown Hotel 1
All
Distance to City Center (11)
Accessibility (10)
Staff Friendliness (10)
Room Space (9)
Bedroom (9)
Surroundings (8)
Check-in/out Time (7)
Bathroom (7)
Wifi (6)
Hotel Area (5)
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Traveler Reviews Diamond Crown Hotel 1

Number of reviews per page
20
40
Customer reviews
Nguyen H. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Located in the heart of the city, a few hundred meters from Ben Thanh Market.
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A***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff were very friendly, helpful, and kind. Worth the price.
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Asiyah K. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Worth the price. Staff are very kind and helpful.
1 people find it helpful
Mou s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Very friendly service, safe location. Hair dryer, vanity mirror, and water heater, also a dispenser for refilling drinking water. Nice.
Find this review helpful?
F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is great. You can take the bus from the airport and get off right there. It's also close to everything, and it's located near the city center, so you can walk. The male staff are also very friendly. Recommended.
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1 people find it helpful
Tra T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
The room is very clean, tidy, fully equipped. Enthusiastic staff, no negative points
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3 people find it helpful
P***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
The staff is not very friendly, personal items are lacking. Overall, it is only suitable for the price range, not demanding.
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4 people find it helpful
A***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
The hotel staff is friendly, even though the booking was not detected by Traveloka but they still helped, even offered to move to a better hotel with a better room, but we refused because the distance is better to this hotel. Overall everything is good, the staff is friendly and very helpful, the room is clean and easy access to everywhere.
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3 people find it helpful
L***c
icon-origin-TRAVELOKA
8.6
/10
Reviewed 56 week(s) ago
Parking location is inconvenient, only a security guard will come to park the car after a while. After entering, you have to wait a few minutes for the receptionist to come. The room is fragrant and clean. The air conditioner takes a long time to turn on, and the wifi cannot be accessed.
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4 people find it helpful
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Enthusiastic staff. VERY satisfied
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5 people find it helpful
L***e
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 66 week(s) ago
I booked a room at 7pm and my flight was delayed. I arrived at midnight and the receptionist said there were no rooms available, saying there were insects and cockroaches, and that I couldn't call the guests (because I was on the plane). 😀 So why couldn't I call them or send them an email or any message to notify me? There was absolutely no action to help customers find other accommodation, the service quality was so bad it couldn't be worse. Then I wanted to ask the receptionist to send an email or anything to confirm that they canceled my room and I didn't stay (but had paid for 2 rooms in advance), but they also refused to support me, saying that the customer had to contact the app to report it. At that time, I called the hotline but checked the app and saw that support was only available until 10pm, so I could only call the hotline on T+1. Please help me with the refund. Also consider limiting transactions with partners like this. I really hope my sharing is useful and no one gets into a similar situation.
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8 people find it helpful
H***g
icon-origin-TRAVELOKA
5.3
/10
Reviewed 67 week(s) ago
I booked a room here, checked in and paid in full on the app, but when I checked in, the hotel said the toilet was broken, the hotel rented it to another hotel to stay temporarily for 1 day, the next day when I returned to the hotel, they said the door was broken, then rented it to another hotel to stay temporarily, went out for 3 days and stayed at 2 other hotels, couldn't stay at the hotel I rented, maybe the hotel was full so they said this was broken, that was broken, it was really bad, I rented it for my friend so I was very embarrassed, I hope the hotel works more professionally.
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13 people find it helpful
T***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 68 week(s) ago
As soon as we entered, the receptionist did not greet us, did not open the door for us, did not help us with our suitcases, and did not help us while we were carrying our luggage and children. The room was quite small and cramped, not very comfortable. When we checked out, the staff at the counter played games and did not say a word of thanks when we left. The experience in the room was terrible...
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10 people find it helpful
Duong
icon-origin-TRAVELOKA
5.2
/10
Reviewed 70 week(s) ago
[English below] After about 1 hour of traveling from the airport to the hotel, the receptionist said that the room was full even though I had booked in advance. They tried to arrange for me to go to another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh) with the following guarantees: - Taxi fee included. However, after agreeing with the manager, we were NOT included in the taxi fee. Therefore, we had to travel 1 hour back from SCAT to K&T near the airport and pay all the expenses ourselves. - Give me the best room type at K&T Hotel. In fact, + The room is quite airy with large windows + But the room is dark due to the inappropriate paint color, furniture and lighting system + The toilet cannot be locked, the door is always left ajar + There is only 1 mirror in the toilet + The toilet light is also dark, the mirror light is broken so it will be difficult for people who want to put on makeup + The location is relatively far from restaurants and supermarkets + Apart from the airy room, the only plus point is the enthusiastic security guard ---------------------- After a roughly 1-hour journey from the airport to the hotel, the receptionist informed me that there were no available rooms, despite my prior reservation. They attempted to arrange for me to stay at another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh), with the following guarantees: - Taxi fare covered. However, after discussing with the manager, we were NOT provided with a covered taxi fare. As a result, we had to travel an hour back from SCAT to K&T, which is closer to the airport, and pay all the costs ourselves. - The best available room at K&T Hotel. In reality: + The room was quite airy with a large window. + However, it was dark due to the paint color, furniture, and inadequate lighting. + The bathroom door couldn't be locked and always remained slightly open. + There was only one mirror, located in the bathroom. + The bathroom lighting was dim, and the mirror light was broken, making it inconvenient for those who wanted to do makeup. + The hotel was relatively far from dining spots and supermarkets. + Apart from the airy room, the only positive aspect was the enthusiastic security guard.
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6 people find it helpful
N***c
icon-origin-TRAVELOKA
8.7
/10
Reviewed 71 week(s) ago
The room is clean for 2 people, but the air conditioner is not cold, the wind is cool, the toilet cannot flush. I asked the staff but it still happened.
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5 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 77 week(s) ago
The hotel is so close to everywhere. Nice spot. However, we got a room which has a lot of cockroachs.
4 people find it helpful
G***v
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 77 week(s) ago
when i went for check in , they have changed the hotel to another hotel in their connection. And that hotel was not in good location. AC was also not working well. Don’t like it overall
3 people find it helpful
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 78 week(s) ago
Shocked when we found out we were moved to another hotel, the Ruby Hotel in District 3, even though it should have been District 1. The reason was because we couldn't be contacted (we had already paid, and check-in was only at 7 pm, not too late). Other minuses at the other hotel were the male staff were unfriendly (I don't know what burdens he had in life), lots of mosquitoes in the room, and the wifi was slow. The pluses were that the transportation costs for moving hotels were paid, the bathroom had a bath up (although it wasn't used), the room service was quite good, it was close to Family Mart, Guta, Sevel, Circle K, and there were even lots of food stalls in front of the hotel.
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2 people find it helpful
T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 78 week(s) ago
I stayed here in room 303 for 5 days from December 20 to December 25, 2024, and it's pretty comfortable. I arrived at the hotel pretty late (3 AM instead of 1 AM as expected), and the reception guy's still so nice and processed everything quickly for me to go to my room. The room has all the things serving basic necessities (hairdryer, TV, small refrigerator, wardrobe), along with one big bed with an enough-average window to look outside to help reducing narrow feeling. The bathroom is wide enough, no complains. Oh and the shower, I felt strange at first because the hot water poured from there is too small, I first thought it's broken somehow, but the next day I realized it takes a little bit of time to pour out normally, you can adjust the water temperature easily afterwards. So yeah, still fine. Got no complains after all. I've also read some of not-so-good comments about this hotel, but for me, it's good indeed. Recommended for people who mostly go out and just return to hotel for resting/sleeping like me, but still need some basic requirements/conditions about the place (spacious bed, shower zone, enough room view...) with affordable price.
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5 people find it helpful
Nguyen H. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 80 week(s) ago
ชอบที่ใกล้BTSค่ะ ไปไหนมาไหนสะดวกสป
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4 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 Diamond Crown Hotel 1

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 902 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.4

Location

8.2

Service and Facilites

7.5

People often mention about Diamond Crown Hotel 1
All
Distance to City Center (11)
Accessibility (10)
Staff Friendliness (10)
Room Space (9)
Bedroom (9)
Surroundings (8)
Check-in/out Time (7)
Bathroom (7)
Wifi (6)
Hotel Area (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Diamond Crown Hotel 1

Number of reviews per page
20
40
Customer reviews
Nguyen H. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Located in the heart of the city, a few hundred meters from Ben Thanh Market.
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A***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff were very friendly, helpful, and kind. Worth the price.
Find this review helpful?
Asiyah K. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Worth the price. Staff are very kind and helpful.
1 people find it helpful
Mou s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Very friendly service, safe location. Hair dryer, vanity mirror, and water heater, also a dispenser for refilling drinking water. Nice.
Find this review helpful?
F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is great. You can take the bus from the airport and get off right there. It's also close to everything, and it's located near the city center, so you can walk. The male staff are also very friendly. Recommended.
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1 people find it helpful
Tra T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
The room is very clean, tidy, fully equipped. Enthusiastic staff, no negative points
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3 people find it helpful
P***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
The staff is not very friendly, personal items are lacking. Overall, it is only suitable for the price range, not demanding.
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4 people find it helpful
A***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
The hotel staff is friendly, even though the booking was not detected by Traveloka but they still helped, even offered to move to a better hotel with a better room, but we refused because the distance is better to this hotel. Overall everything is good, the staff is friendly and very helpful, the room is clean and easy access to everywhere.
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3 people find it helpful
L***c
icon-origin-TRAVELOKA
8.6
/10
Reviewed 56 week(s) ago
Parking location is inconvenient, only a security guard will come to park the car after a while. After entering, you have to wait a few minutes for the receptionist to come. The room is fragrant and clean. The air conditioner takes a long time to turn on, and the wifi cannot be accessed.
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4 people find it helpful
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Enthusiastic staff. VERY satisfied
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5 people find it helpful
L***e
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 66 week(s) ago
I booked a room at 7pm and my flight was delayed. I arrived at midnight and the receptionist said there were no rooms available, saying there were insects and cockroaches, and that I couldn't call the guests (because I was on the plane). 😀 So why couldn't I call them or send them an email or any message to notify me? There was absolutely no action to help customers find other accommodation, the service quality was so bad it couldn't be worse. Then I wanted to ask the receptionist to send an email or anything to confirm that they canceled my room and I didn't stay (but had paid for 2 rooms in advance), but they also refused to support me, saying that the customer had to contact the app to report it. At that time, I called the hotline but checked the app and saw that support was only available until 10pm, so I could only call the hotline on T+1. Please help me with the refund. Also consider limiting transactions with partners like this. I really hope my sharing is useful and no one gets into a similar situation.
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8 people find it helpful
H***g
icon-origin-TRAVELOKA
5.3
/10
Reviewed 67 week(s) ago
I booked a room here, checked in and paid in full on the app, but when I checked in, the hotel said the toilet was broken, the hotel rented it to another hotel to stay temporarily for 1 day, the next day when I returned to the hotel, they said the door was broken, then rented it to another hotel to stay temporarily, went out for 3 days and stayed at 2 other hotels, couldn't stay at the hotel I rented, maybe the hotel was full so they said this was broken, that was broken, it was really bad, I rented it for my friend so I was very embarrassed, I hope the hotel works more professionally.
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13 people find it helpful
T***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 68 week(s) ago
As soon as we entered, the receptionist did not greet us, did not open the door for us, did not help us with our suitcases, and did not help us while we were carrying our luggage and children. The room was quite small and cramped, not very comfortable. When we checked out, the staff at the counter played games and did not say a word of thanks when we left. The experience in the room was terrible...
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10 people find it helpful
Duong
icon-origin-TRAVELOKA
5.2
/10
Reviewed 70 week(s) ago
[English below] After about 1 hour of traveling from the airport to the hotel, the receptionist said that the room was full even though I had booked in advance. They tried to arrange for me to go to another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh) with the following guarantees: - Taxi fee included. However, after agreeing with the manager, we were NOT included in the taxi fee. Therefore, we had to travel 1 hour back from SCAT to K&T near the airport and pay all the expenses ourselves. - Give me the best room type at K&T Hotel. In fact, + The room is quite airy with large windows + But the room is dark due to the inappropriate paint color, furniture and lighting system + The toilet cannot be locked, the door is always left ajar + There is only 1 mirror in the toilet + The toilet light is also dark, the mirror light is broken so it will be difficult for people who want to put on makeup + The location is relatively far from restaurants and supermarkets + Apart from the airy room, the only plus point is the enthusiastic security guard ---------------------- After a roughly 1-hour journey from the airport to the hotel, the receptionist informed me that there were no available rooms, despite my prior reservation. They attempted to arrange for me to stay at another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh), with the following guarantees: - Taxi fare covered. However, after discussing with the manager, we were NOT provided with a covered taxi fare. As a result, we had to travel an hour back from SCAT to K&T, which is closer to the airport, and pay all the costs ourselves. - The best available room at K&T Hotel. In reality: + The room was quite airy with a large window. + However, it was dark due to the paint color, furniture, and inadequate lighting. + The bathroom door couldn't be locked and always remained slightly open. + There was only one mirror, located in the bathroom. + The bathroom lighting was dim, and the mirror light was broken, making it inconvenient for those who wanted to do makeup. + The hotel was relatively far from dining spots and supermarkets. + Apart from the airy room, the only positive aspect was the enthusiastic security guard.
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6 people find it helpful
N***c
icon-origin-TRAVELOKA
8.7
/10
Reviewed 71 week(s) ago
The room is clean for 2 people, but the air conditioner is not cold, the wind is cool, the toilet cannot flush. I asked the staff but it still happened.
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5 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 77 week(s) ago
The hotel is so close to everywhere. Nice spot. However, we got a room which has a lot of cockroachs.
4 people find it helpful
G***v
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 77 week(s) ago
when i went for check in , they have changed the hotel to another hotel in their connection. And that hotel was not in good location. AC was also not working well. Don’t like it overall
3 people find it helpful
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 78 week(s) ago
Shocked when we found out we were moved to another hotel, the Ruby Hotel in District 3, even though it should have been District 1. The reason was because we couldn't be contacted (we had already paid, and check-in was only at 7 pm, not too late). Other minuses at the other hotel were the male staff were unfriendly (I don't know what burdens he had in life), lots of mosquitoes in the room, and the wifi was slow. The pluses were that the transportation costs for moving hotels were paid, the bathroom had a bath up (although it wasn't used), the room service was quite good, it was close to Family Mart, Guta, Sevel, Circle K, and there were even lots of food stalls in front of the hotel.
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2 people find it helpful
T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 78 week(s) ago
I stayed here in room 303 for 5 days from December 20 to December 25, 2024, and it's pretty comfortable. I arrived at the hotel pretty late (3 AM instead of 1 AM as expected), and the reception guy's still so nice and processed everything quickly for me to go to my room. The room has all the things serving basic necessities (hairdryer, TV, small refrigerator, wardrobe), along with one big bed with an enough-average window to look outside to help reducing narrow feeling. The bathroom is wide enough, no complains. Oh and the shower, I felt strange at first because the hot water poured from there is too small, I first thought it's broken somehow, but the next day I realized it takes a little bit of time to pour out normally, you can adjust the water temperature easily afterwards. So yeah, still fine. Got no complains after all. I've also read some of not-so-good comments about this hotel, but for me, it's good indeed. Recommended for people who mostly go out and just return to hotel for resting/sleeping like me, but still need some basic requirements/conditions about the place (spacious bed, shower zone, enough room view...) with affordable price.
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5 people find it helpful
Nguyen H. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 80 week(s) ago
ชอบที่ใกล้BTSค่ะ ไปไหนมาไหนสะดวกสป
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4 people find it helpful
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