Kim Hoa Resort

Resorts
7.9
/10
Pleasant
198 reviews

What Guests Say About Their Stay

J***n

8.5
/ 10
We stayed at Kim Hoa Resort in Phu Quoc for 6 days and 5 nights. Overall, it was a pretty nice experience. The location is great—the beach is just in front of the hotel, so it’s very easy to access. The resort also has pools, which is a plus. Surprisingly, even though it was a holiday, the place wasn’t crowded, which made it more relaxing. The only downside during our stay was the weather—it rained almost the whole time, so we couldn’t really enjoy the beach as much as we wanted. But of course, that’s not the hotel’s fault. The staff were okay and accommodating, and the breakfast was decent. Most days it was a buffet, but on one day we had to order instead of buffet—still fine and satisfying. All in all, a comfortable and peaceful stay. Would recommend if you want a beachfront resort with a calm atmosphere.

John C.

8.5
/ 10
We stayed at Kim Hoa Resort in Phu Quoc for 6 days and 5 nights. Overall, it was a pretty nice experience. The location is great—the beach is just in front of the hotel, so it’s very easy to access. The resort also has pools, which is a plus. Surprisingly, even though it was a holiday, the place wasn’t crowded, which made it more relaxing. The only downside during our stay was the weather—it rained almost the whole time, so we couldn’t really enjoy the beach as much as we wanted. But of course, that’s not the hotel’s fault. The staff were okay and accommodating, and the breakfast was decent. Most days it was a buffet, but on one day we had to order instead of buffet—still fine and satisfying. All in all, a comfortable and peaceful stay. Would recommend if you want a beachfront resort with a calm atmosphere.

Trung Trung

9.1
/ 10
Service ok, clean, great staff, nice sea view, well worth the money
See original

Suzanne

10.0
/ 10
The staff are fantastic, the location is incredible and the pool is gorgeous. Thank you!

Verified traveler

10.0
/ 10
We celebrated my sons birthday while staying at Kim Hoa and the staff made him feel so special. Thank you!
In the Area
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88/2 Tran Hung Dao, Duong Dong Town, Phu Quoc Island , Duong Dong, Phu Quoc, Kien Giang, Vietnam, 920000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Kim Hoa Resort is a resort is located at Duong Dong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Kim Hoa Resort

88/2 Tran Hung Dao, Duong Dong Town, Phu Quoc Island , Duong Dong, Phu Quoc, Kien Giang, Vietnam, 920000
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Lobby Kim Hoa Resort
Exterior 2 Kim Hoa Resort

Discover More About Kim Hoa Resort

Discover the charm and tranquility of Kim Hoa Resort, a premier destination nestled in the heart of Kien Giang Province, An Giang, Vietnam. This inviting resort offers a perfect blend of comfort, natural beauty, and exceptional service, making it an ideal choice for travelers seeking a memorable escape. Room rates at Kim Hoa Resort start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Kim Hoa Resort Location

Located in the serene and picturesque landscape of Chau Doc City, Kim Hoa Resort is situated at 88/2 Trần Hưng Đạo, Dương Đông Town, Phu Quoc , Dương Đông, Phú Quốc, Kiên Giang, Việt Nam, 920000 . This prime location places you approximately 3 kilometers from the bustling city center of Chau Doc, offering a peaceful retreat while remaining conveniently close to local attractions and amenities. The resort is easily accessible, providing a seamless journey for all guests. The atmosphere at Kim Hoa Resort is one of relaxed elegance, surrounded by lush greenery and the gentle flow of the Hau River, creating a truly idyllic setting for your vacation. It's a place where you can unwind and reconnect with nature, away from the everyday hustle.

Kim Hoa Resort Facilities & Services

Facilities for guests at Kim Hoa Resort are designed to enhance your stay and provide utmost comfort and convenience.
  • Enjoy a refreshing dip in the outdoor swimming pool, perfect for both adults and children.
  • Indulge in rejuvenating treatments at the on-site spa and wellness center.
  • Stay connected with complimentary Wi-Fi access throughout the resort.
  • Dine at the resort's restaurant, offering a delightful culinary experience.
  • Take advantage of the free parking space, ideal for guests arriving by car.
  • The resort offers a complimentary shuttle service to nearby attractions, making exploration easy.
  • Children can have fun at the dedicated kids' play area.
The swimming pool is open daily from 7:00 AM to 7:00 PM. Spa services are available from 9:00 AM to 9:00 PM, with prices starting from PHP 1,500.

Kim Hoa Resort Room Types

Explore a variety of accommodations designed to suit every traveler's needs with the diverse room types of Kim Hoa Resort. Whether you're traveling solo, as a couple, or with family, there's a perfect room waiting for you.
  • Deluxe Room:

    Offering comfortable living spaces with Garden View. These rooms are non-smoking and do not feature a bathtub.
  • Superior Room:

    Enjoy pleasant Garden View from these well-appointed rooms. They are non-smoking and do not include a bathtub.
  • Bungalow:

    Experience a more private setting with Garden View. These bungalows are non-smoking and do not come with a bathtub.
  • Family Suite:

    Ideal for larger groups, these suites provide ample space and a Garden View. They are non-smoking and do not have a bathtub.
Kim Hoa Resort is not a pet-friendly establishment.

Kim Hoa Resort Dining & Restaurants

Savor the flavors of Vietnam and beyond at Kim Hoa Resort's dining venues. The resort offers a culinary journey that will delight your taste buds.
  • Kim Hoa Restaurant:

    This is the main dining area, offering a wide array of Vietnamese and international dishes. Enjoy breakfast, lunch, and dinner here. Estimated price per person for a meal is around PHP 500. The restaurant is open daily from 6:30 AM to 10:00 PM.
  • Riverside Cafe:

    A charming spot to enjoy light snacks, refreshing beverages, and coffee while taking in the scenic river views. Open from 8:00 AM to 9:00 PM, with prices for snacks starting at PHP 150.

Kim Hoa Resort Nearby Attractions and Activities

Immerse yourself in the rich culture and natural beauty surrounding Kim Hoa Resort by exploring these captivating nearby attractions.
  • Tra Su Cajuput Forest:

    A stunning ecological park renowned for its vast cajuput forest, teeming with diverse flora and fauna. It's a perfect spot for boat tours and bird watching.
  • Sam Mountain (Nui Sam):

    A sacred mountain offering panoramic views of the Mekong Delta and housing numerous pagodas and temples, including the famous Lady Chua Xu Temple.
  • Chau Doc Market:

    Experience the vibrant local life at this bustling market, where you can find fresh produce, local handicrafts, and delicious street food.
  • Floating Villages:

    Witness a unique way of life by visiting the floating houses and fish farms along the Hau River.
  • Tay An Pagoda:

    An ancient and architecturally significant Buddhist temple located at the foot of Sam Mountain, offering a glimpse into local religious practices.
If you are looking for other activities around Kim Hoa Resort, check out the best deals on Traveloka: Recommended activities in Chau Doc!

How to Get to Kim Hoa Resort from the Airport

Navigating your journey to Kim Hoa Resort is straightforward, with several convenient options available. Understanding how to get to Kim Hoa Resort ensures a smooth start to your vacation.
  • Private Airport Transfer:

    The most convenient option is to arrange a private airport transfer services directly through Kim Hoa Resort. This service offers door-to-door convenience and can be pre-booked for a hassle-free arrival. The estimated cost for this service from the nearest major airport is around PHP 2,000 - PHP 3,000, depending on the airport.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. The journey to Kim Hoa Resort typically costs between PHP 1,500 and PHP 2,500.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your smartphone. This offers a convenient and often cost-effective alternative to traditional taxis. Expect to pay approximately PHP 1,200 - PHP 2,200.
  • Local Transport:

    For the more adventurous traveler, local buses or shared minivans are available from the city center to areas near the resort. This is the most economical option, costing around PHP 100 - PHP 200, but requires more navigation and potentially a short taxi ride from the drop-off point.

Summary of Why You Should Choose to Stay at Kim Hoa Resort

Choosing Kim Hoa Resort for your next getaway promises a delightful experience filled with relaxation, natural beauty, and excellent service. The resort offers a peaceful sanctuary that perfectly complements the charm of Kien Giang Province, An Giang.
  • Prime Location:

    Enjoy a serene environment while remaining close to the heart of Chau Doc City.
  • Excellent Facilities:

    From a refreshing swimming pool to a relaxing spa, all your needs are catered for.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites ensure a restful stay.
  • Delicious Dining:

    Savor authentic Vietnamese and international cuisine at the on-site restaurants.
  • Proximity to Attractions:

    Easily explore the natural wonders and cultural sites of the region.
Check for room availability at Kim Hoa Resort and start planning your trip. For seamless booking Kim Hoa Resort, visit Traveloka. Don't forget to explore other travel options; you can also easily book domestic and international flights at low prices on Traveloka.

All facilities in Kim Hoa Resort

Swimming Pool Kim Hoa Resort
Swimming Pool
Common Space Kim Hoa Resort
Common Space
Lobby Kim Hoa Resort
Lobby
Accommodation Services Kim Hoa Resort
Accommodation Services
Exterior Kim Hoa Resort
Exterior

Things to Do

  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Garden
  • Outdoor pool
  • Outdoor pool
  • Parasol
  • Private beach
  • Sun loungers
  • TV lounge

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte breakfast
  • Restaurant with AC
  • Bar
  • Breakfast

General

  • AC
  • Family room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Supermarket

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Kim Hoa Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Giờ nhận phòng theo quy định là 14:00. Vui lòng liên hệ Bộ phận Tiền sảnh trước nếu quý khách muốn nhận phòng sớm, nhân viên của chúng tôi sẽ kiểm tra tình trạng phòng và phản hồi khả năng đáp ứng nhu cầu của quý khách. Giấy tờ cần có khi làm thủ tục nhận phòng: •Khách là người nước ngoài : Passport và visa nhập cảnh vào Việt Nam còn hạn sử dụng. •Khách là người Việt nam : Giấy tờ tùy thân còn hạn sử dụng đối với người lớn và giấy khai sinh đối với trẻ em. Check-in time is at 14:00 hours. Should you wish to have a earlier check-in, please contact the Front Desk team in advance for checking the availability. The following valid identification is required upon check-in : For non-Vietnamese : A valid passport and visa. For Vietnamese : A valid identification card for adult and a birth certificate for child.. The required documents can be in the form of soft copy.

Facility

Windy Bar closed temporarily from 7-11-2022 to 30-4-2023.
Swimming Pool closed temporarily from 10-3-2023 to 25-3-2023.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kim Hoa Resort
94
Another facilities in Kim Hoa Resort
Beach sun loungers, Beach towel, Beach umbrella, Garden, Outdoor pool

Frequently asked question in Kim Hoa Resort

What are available facilities at Kim Hoa Resort ?
There are top facilites at Kim Hoa Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kim Hoa Resort ?
The standard check-in time at Kim Hoa Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Kim Hoa Resort provide breakfast?
Yes, Kim Hoa Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kim Hoa Resort ?
Kim Hoa Resort is a 3.0-star hotel.
How many rooms are available at Kim Hoa Resort ?
Kim Hoa Resort has 94 rooms in total.
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More Reviews from Other Guests in Kim Hoa Resort

Overall Ratings & Reviews Kim Hoa Resort

Traveloka (83)
Other sources (115)
7.8
Pleasant
From 115 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Kim Hoa Resort

Number of reviews per page
20
40
Top reviews
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The staff are fantastic, the location is incredible and the pool is gorgeous. Thank you!
Nathalie
icon-with Partner
with Partner
4.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Lit extrêmement inconfortable. Les chaises de plage avec un coussin d’un pouce étaient plus confortables. Beaucoup de moisissures sur les joints dans la douche. Odeur nauséabonde dans la salle de bain. Belle emplacement pour la plage. L’hôtel a probablement été bien il y’a 15-20 ans
Kaitlin
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff was kind. Amazing location!
Tiet
icon-Leisure
Leisure
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

The staff is polite and couteous. The facility location is beautiful in a quiet area. However the building is old and lack maitenance and it would be nice if !they clean the elevator once awhile!
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

We celebrated my sons birthday while staying at Kim Hoa and the staff made him feel so special. Thank you!
Ricky
icon-with Partner
with Partner
8.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Lots of people have commented that the beds are hard, they are firm but no different to other hotels we stayed in Vietnam and had no difficulty with sleep. The food is what you would expect from any vietnamese hotel, if you are expecting a traditional full English then you need to stay in Europe. Our stay was very pleasant and would recommend this hotel to family and friends. Plenty of nice restaurants within walking distance of the hotel with lots of western & vietnamese meals. Beach and pool area very clean. Only worry was the hotel wanting to keep passports at check in and not just taking a copy like other hotels we stayed in elsewhere in Vietnam.
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Nick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Great location, Resort staff friendly and helpful. Value for money.Happy to stay at the Kim Hoa Resort again
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

What an amazing place. The staff, food and room was great. The manager, called himself, "The Big Black Dragon", not making this up, was spot on with everything. We checked into the bungalow on the beach, had an issue with the AC (was not cooling the room). We moved to a room in the main building, almost froze to death, it was great with 34C temp and 99% humidity. Will stay here again in December 2019.
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Mia
icon-with Partner
with Partner
8.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Friendly staff, clean and well kept resort on a nice beach. Close to lots of great restaurants and a short walk to the night market. Only complaint is that the bed was quite hard!
Bostjan
icon-with Partner
with Partner
10.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Ok
Verified traveler
8.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Diem, front desk employee, was great. So was Don—she had amazing English & was very helpful w/trip. Breakfast was great-so we’re massages on beach. A bit of garbage on beach. Town was close; unfortunately, I thought it would be a town & not a small city. It seems that the island struggles to keep up with growth. I would recommend staying here!
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Heikki
icon-Family
Family
6.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

After the initial hassle, we got two beds in the room as requested at reservation. The room was smaller than indicated though, and the balcony door was leaking mosquitoes in. There was a somewhat disturbing construction in progress at the resort. Very few sun beds at the pool area and only a few more at the narrow beach front, certainly not enough for the number of customers. Average breakfast.
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Steve
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Lovely hotel right on a beaitiful Beach! Where you can swim. It's really nice. Staff were good but lady (prob secondin charge) at desk not very understanding. I had to speak to the manager multiple times and he was MAGNIFICENT. Our toilet was blocked for two days and having complained we were told to use public pool toilets! Lol. They eventually upgraded us to VIP room which was nice. Overall not a bad experience.
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Sharon Jacobson
6.0
/10
Reviewed 442 week(s) ago

Expedia Group verified review

Hotel is in the beach in great location. The reception staff is friendl. The restaurant staff seems lost in taking orders and delivering them. Food is ok, don’t expect anything good. I reserved room for 5, 2 adults and 3 kids. We got 2 queen beds. I’m not sure how they thought we could fit all there. I had to pay extra $22 a night for another bed.
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Tedy
10.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

The resort is on the beach and far from the hustle and bustle but still in a walkable distance to the city centre. It has a beautiful and well-maintainced garden. The hotel offers a free transportation from and to the airport. The Wifi is fast. The staff is exstremely helpful and polite. The breakfast is mix of a Vietnam style cousine, so you can try some of traditional Vietnamese dishes, and Western style breakfast with omlets and other things. There are free sunbeds on the beach.
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Karen
icon-Family
Family
8.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Staff was courteous, and polite. Room was ok, slightly tight for a "family room". Beds were hard, to our liking. Remember not to flush anything down the toilet or it will clog. This applies to restaurants, etc too...I suppose Phu Quoc Island has a weak plumbing system. Part of resort was closed for renovation, including the pool, which was a disappointment. Good thing we could still enjoy the private beach. Resort provides complimentary airport transfers; however, on our departure date, transfer was not arranged (even though previously confirmed upon check-in). Staff called for taxi, but we had to pay for this transfer. Staff was nice enough to prepare take-away breakfast for our family. Overall, happy with staff and stay, but could be better organized.
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simon
10.0
/10
Reviewed 487 week(s) ago

Expedia Group verified review

Good value for stay. Staff is friendly. Shuttle to airport is included. Close to downtown.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

Breakfast for westerners was dismal. Passing off cottees cordial as orange juice is just the beginning. Their was never enough variety of fresh fruit. The only cereal was some chocalety things mixed with cornflakes with warm milk yuk and although they did fresh cooked eggs the only thing to compliment them was soggy fatty bacon. In windy restaurant when the prices are not that much cheaper than australia you would expect more than 2 small pieces of chicken in a chicken??? curry. Put that together with arguing sour faced staff who refused to serve anyone unless you somehow got their attention by waiving your arms in the air or going up to the bar yourself and then think yourself lucky if they get your order right. On a better note the beach front bungalows are truly beachfront, our security guard was lovely and our cleaner was brilliant.
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Geoff
icon-Family
Family
8.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

Would recommend if you are looking for quiet relaxing holiday
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

The resort is tucked away on a quiet lane, and right on the beach. Because of the work of the staff, the beach is very clean. The grounds are beautiful. The staff went out of their way to be helpful. They were awesome. I loved my stay
Number of reviews per page
20
40

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Bedroom 4 Kim Hoa Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Kim Hoa Resort

Traveloka (83)
Other sources (115)
7.8
Pleasant
From 115 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kim Hoa Resort

Number of reviews per page
20
40
Top reviews
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The staff are fantastic, the location is incredible and the pool is gorgeous. Thank you!
Nathalie
icon-with Partner
with Partner
4.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Lit extrêmement inconfortable. Les chaises de plage avec un coussin d’un pouce étaient plus confortables. Beaucoup de moisissures sur les joints dans la douche. Odeur nauséabonde dans la salle de bain. Belle emplacement pour la plage. L’hôtel a probablement été bien il y’a 15-20 ans
Kaitlin
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff was kind. Amazing location!
Tiet
icon-Leisure
Leisure
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

The staff is polite and couteous. The facility location is beautiful in a quiet area. However the building is old and lack maitenance and it would be nice if !they clean the elevator once awhile!
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

We celebrated my sons birthday while staying at Kim Hoa and the staff made him feel so special. Thank you!
Ricky
icon-with Partner
with Partner
8.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Lots of people have commented that the beds are hard, they are firm but no different to other hotels we stayed in Vietnam and had no difficulty with sleep. The food is what you would expect from any vietnamese hotel, if you are expecting a traditional full English then you need to stay in Europe. Our stay was very pleasant and would recommend this hotel to family and friends. Plenty of nice restaurants within walking distance of the hotel with lots of western & vietnamese meals. Beach and pool area very clean. Only worry was the hotel wanting to keep passports at check in and not just taking a copy like other hotels we stayed in elsewhere in Vietnam.
Read More
Nick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Great location, Resort staff friendly and helpful. Value for money.Happy to stay at the Kim Hoa Resort again
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

What an amazing place. The staff, food and room was great. The manager, called himself, "The Big Black Dragon", not making this up, was spot on with everything. We checked into the bungalow on the beach, had an issue with the AC (was not cooling the room). We moved to a room in the main building, almost froze to death, it was great with 34C temp and 99% humidity. Will stay here again in December 2019.
Read More
Mia
icon-with Partner
with Partner
8.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Friendly staff, clean and well kept resort on a nice beach. Close to lots of great restaurants and a short walk to the night market. Only complaint is that the bed was quite hard!
Bostjan
icon-with Partner
with Partner
10.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Ok
Verified traveler
8.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Diem, front desk employee, was great. So was Don—she had amazing English & was very helpful w/trip. Breakfast was great-so we’re massages on beach. A bit of garbage on beach. Town was close; unfortunately, I thought it would be a town & not a small city. It seems that the island struggles to keep up with growth. I would recommend staying here!
Read More
Heikki
icon-Family
Family
6.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

After the initial hassle, we got two beds in the room as requested at reservation. The room was smaller than indicated though, and the balcony door was leaking mosquitoes in. There was a somewhat disturbing construction in progress at the resort. Very few sun beds at the pool area and only a few more at the narrow beach front, certainly not enough for the number of customers. Average breakfast.
Read More
Steve
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Lovely hotel right on a beaitiful Beach! Where you can swim. It's really nice. Staff were good but lady (prob secondin charge) at desk not very understanding. I had to speak to the manager multiple times and he was MAGNIFICENT. Our toilet was blocked for two days and having complained we were told to use public pool toilets! Lol. They eventually upgraded us to VIP room which was nice. Overall not a bad experience.
Read More
Sharon Jacobson
6.0
/10
Reviewed 442 week(s) ago

Expedia Group verified review

Hotel is in the beach in great location. The reception staff is friendl. The restaurant staff seems lost in taking orders and delivering them. Food is ok, don’t expect anything good. I reserved room for 5, 2 adults and 3 kids. We got 2 queen beds. I’m not sure how they thought we could fit all there. I had to pay extra $22 a night for another bed.
Read More
Tedy
10.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

The resort is on the beach and far from the hustle and bustle but still in a walkable distance to the city centre. It has a beautiful and well-maintainced garden. The hotel offers a free transportation from and to the airport. The Wifi is fast. The staff is exstremely helpful and polite. The breakfast is mix of a Vietnam style cousine, so you can try some of traditional Vietnamese dishes, and Western style breakfast with omlets and other things. There are free sunbeds on the beach.
Read More
Karen
icon-Family
Family
8.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Staff was courteous, and polite. Room was ok, slightly tight for a "family room". Beds were hard, to our liking. Remember not to flush anything down the toilet or it will clog. This applies to restaurants, etc too...I suppose Phu Quoc Island has a weak plumbing system. Part of resort was closed for renovation, including the pool, which was a disappointment. Good thing we could still enjoy the private beach. Resort provides complimentary airport transfers; however, on our departure date, transfer was not arranged (even though previously confirmed upon check-in). Staff called for taxi, but we had to pay for this transfer. Staff was nice enough to prepare take-away breakfast for our family. Overall, happy with staff and stay, but could be better organized.
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simon
10.0
/10
Reviewed 487 week(s) ago

Expedia Group verified review

Good value for stay. Staff is friendly. Shuttle to airport is included. Close to downtown.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

Breakfast for westerners was dismal. Passing off cottees cordial as orange juice is just the beginning. Their was never enough variety of fresh fruit. The only cereal was some chocalety things mixed with cornflakes with warm milk yuk and although they did fresh cooked eggs the only thing to compliment them was soggy fatty bacon. In windy restaurant when the prices are not that much cheaper than australia you would expect more than 2 small pieces of chicken in a chicken??? curry. Put that together with arguing sour faced staff who refused to serve anyone unless you somehow got their attention by waiving your arms in the air or going up to the bar yourself and then think yourself lucky if they get your order right. On a better note the beach front bungalows are truly beachfront, our security guard was lovely and our cleaner was brilliant.
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Geoff
icon-Family
Family
8.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

Would recommend if you are looking for quiet relaxing holiday
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

The resort is tucked away on a quiet lane, and right on the beach. Because of the work of the staff, the beach is very clean. The grounds are beautiful. The staff went out of their way to be helpful. They were awesome. I loved my stay
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