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  1. Hotel
  2. Vietnam(16,864 hotel)
  3. Hanoi(2,271 hotel)
  4. Hoan Kiem District(963 hotel)
  5. Tran Hung Dao Ward(34 hotel)
  6. My Hotel Universal Hanoi

My Hotel Universal Hanoi

Hotel
Star rating information is provided by the accommodation based on its current facilities and is for reference only. It does not necessarily reflect the star rating granted by the provincial Department of Culture, Sports and Tourism or Vietnam National Administration of Tourism.
72B Tran Hung Dao, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 122333
Exterior / Building My Hotel Universal Hanoi
Lobby My Hotel Universal Hanoi
Lobby My Hotel Universal Hanoi
Bedroom My Hotel Universal Hanoi
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Traveloka
8.6 Impressive

From 141 reviews

TripAdvisor

From 17 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Very friendly and professional staffs. Our stay was enjoyable with the hotel's hospitality
Tran B. C.
Facilities
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Hoa Lo Prison Museum
(0.34 km)
Vietnam Women's Museum
(0.44 km)
Thong Nhat Park
(0.68 km)
Hanoi Railway Station
(0.70 km)
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Review by Traveloka users

Based on 141 reviews

8.6
Impressive
Fantastic
57
Very Good
64
Satisfying
8
Average
12
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.3
- Business travel
Room are smaller than info provided. Staff were good but some are impolite. Price too high for a small hotel like this.
5.8
- Backpacking
At first it was very pleasant but after the 2nd night the ac died and they couldn't fixed it, as compensation I got a fan. When I tried to extend my stay by 1 night, the guy at the reception (not gonna name drop) tried to ripp me off by telling me it would cost 5mil vnd. Yes, you got me 5mil =215$ for 1more night. When I showed him the voucher he apoligezed and went down to 600k that's pretty much untoleratable. Bottom line room and price was okay. But the attempt to rip me off ans not fixing the ac ain't. Please stay away from this place!
5.7
- Business travel
The room is so small and dirty. Rats was running around the whole night. Blanket is old and dirty.
9.7
Very nice staffs! Good location!
9.7
- Romantic Vacation
Very friendly and professional staffs. Our stay was enjoyable with the hotel's hospitality
5.7
- Business travel
It's really annoying when hotel housekeeper keep screaming and cursing at each other
9.4
- Romantic Vacation
Kamar bersih dan sesuai dengan di foto, pelayanan baik sekali dan ramah, ada beberapa personel tidak bisa english, Makanan di sajikan dengan baik dan lezat. Hotel ini sangat di rekomendasikan, walaupun agak jauh tapi cukup strategis, terima kasih atas pelayanannya.
Translated by Google
8.5
- Business travel
The location of the hotel did enter the narrow hallway but the hotel turned out to be very satisfactory. There were some cockroaches near the elevator, but the cleanliness of the rooms was outstanding, and that was the most important. The rooms are also comfortable and large. The breakfast menu is also very tasty. With a cheap price, the hotel is able to offer more.
9.7
- Business travel
New hotel. Clean . Enthusiastic staff.
9.4
- Romantic Vacation
Đặt phòng bé mà được phòng lớn, sạch sẽ, nhân viên thân thiện, lịch sự. Giá phòng hợp lí, view nhìn thành phố
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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
My Hotel Universal Hanoi is located in area / city Tran Hung Dao Ward.

There are plenty of tourist attractions nearby, such as Hoa Lo Prison Museum within 0.34 km, and Vietnam Women's Museum within 0.44 km.

About My Hotel Universal Hanoi

Not only located within easy reach of various places of interests for your adventure, but staying at My Hotel Universal Hanoi will also give you a pleasant stay.

For you, travelers who wish to travel comfortably on a budget, My Hotel Universal Hanoi is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at My Hotel Universal Hanoi.

Are you a shopaholic? Staying at My Hotel Universal Hanoi will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, My Hotel Universal Hanoi provides a pleasant accommodation for your stay.

From business event to corporate gathering, My Hotel Universal Hanoi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at My Hotel Universal Hanoi, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at My Hotel Universal Hanoi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, My Hotel Universal Hanoi is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at My Hotel Universal Hanoi.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from My Hotel Universal Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

My Hotel Universal Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, My Hotel Universal Hanoi is the right place to stay.

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Hotel Policy
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Facilities
  • Hotel Services
    • Welcoming drinks
    • Early Check-in
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • Late check-out
    • Laundry service
    • Luggage storage
    • Tours
  • In-room Facilities
    • Bathrobe
    • Cable TV
    • Desk
    • Hairdryer
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Public Facilities
    • Parking
    • Early check-in
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Room service
    • WiFi in public area
  • Food and Drinks
    • A la carte breakfast
    • Restaurant with AC
    • Cafe
    • Fullboard with drinks
    • Hot breakfast
  • Transportation
    • Airport transfer
    • Area shuttle
    • Bicycle rental
    • Car rental
    • Garage
  • General
    • AC
    • Family room
    • Non-smoking room
    • Smoking area
  • Shuttle Service
    • Airport transfer (surcharge)
    • Airport transfer
  • Business Facilities
    • Business center
    • Photocopier
  • Connectivity
    • LAN Internet
    • Free WiFi
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
      24 Hour Customer Service+63-2-246-9057
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