9.4
/10
Exceptional
30 reviews

What Guests Say About Their Stay

Bui T. H.
8.5
/ 10
Clean and spacious, staffs are friendly and attentive, breakfast is good with plenty of options.
Stephen
10.0
/ 10
Great to stay clean, comfortable and close to everything... food was great, staff were wonderful and special mention to reception who were superb...highly recommend
Gary
10.0
/ 10
A great property, with amazing staff and facilities. just go and relax, you won't be disappointed .
Richard
10.0
/ 10
The resort was formally Premier which is good to know, as most drivers can’t find it. It has changed hands after covid and some of the buildings need to be bought up to new code so a lot of vacancies The staff and facilities are fantastic, especially for families The food was good too
In the Area
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No 9, Ha Long Street, Bai Chay Ward, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Oakwood Ha Long is located in area / city Bai Chay Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Oakwood Ha Long

No 9, Ha Long Street, Bai Chay Ward, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
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Lobby Oakwood Ha Long
Exterior 2 Oakwood Ha Long

Discover More About Oakwood Ha Long

Location


Oakwood Ha Long is located in area / city Bai Chay Ward.

About Oakwood Ha Long

Not only located within easy reach of various places of interests for your adventure, but staying at Oakwood Ha Long will also give you a pleasant stay.

When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Oakwood Ha Long provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Oakwood Ha Long is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Oakwood Ha Long provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Oakwood Ha Long is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Oakwood Ha Long, a wonderful accommodation for your family holiday.

This resort is an ideal choice for you, novice to professional golfers.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Oakwood Ha Long.

If you plan to have a long-term stay, staying at Oakwood Ha Long is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Oakwood Ha Long is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Not all resort allow guests with pets, but Oakwood Ha Long welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oakwood Ha Long exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Oakwood Ha Long is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at Oakwood Ha Long.

All facilities in Oakwood Ha Long

Bar, Cafe and Lounge Oakwood Ha Long
Bar, Cafe and Lounge
Swimming Pool Oakwood Ha Long
Swimming Pool
Entertainment Facility Oakwood Ha Long
Entertainment Facility
Lobby Oakwood Ha Long
Lobby
Accommodation Services Oakwood Ha Long
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Banquet
  • Cloakroom
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Family-friendly Facilities

  • Kids club

Transportation

  • Bicycle rental

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Oakwood Ha Long

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Children Policy :01 child under 06 years old stay for free. Surcharge is applied for 02 children from 06 years old until 11 years old. Children from 12 years old are considered as adults

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Oakwood Ha Long
67
Number of floors in Oakwood Ha Long
3
Another facilities in Oakwood Ha Long
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Oakwood Ha Long

What are available facilities at Oakwood Ha Long ?
There are top facilites at Oakwood Ha Long such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oakwood Ha Long ?
The standard check-in time at Oakwood Ha Long is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Oakwood Ha Long provide breakfast?
Yes, Oakwood Ha Long provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Oakwood Ha Long ?
Oakwood Ha Long is a 5.0-star hotel.
How many floors does Oakwood Ha Long have?
Oakwood Ha Long has 3 floors.
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More Reviews from Other Guests in Oakwood Ha Long

Overall Ratings & Reviews Oakwood Ha Long

Traveloka (18)
Other sources (12)
9.2
Exceptional
From 18 reviews
Provided by travelers on
Cleanliness

9.6

Room Comfort

9.6

Meal

9.0

Location

9.4

Service and Facilites

9.0

Sort by
Most Recent
Format
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Traveler Reviews Oakwood Ha Long

Number of reviews per page
20
40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Great! The pool closes at 6pm, which is too early.
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2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Guest, Hello! Thank you very much for taking the time to review the quality and service at Oakwood Ha Long. We are very happy and proud to have brought you and your family a wonderful vacation at our hotel. Your comments will be forwarded to the hotel management for appropriate changes. We hope to welcome you back to Oakwood Ha Long in the near future. Best regards, Remco Christiaan Vaatstra General Manager
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T***ư
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.2
/10
Reviewed 25 week(s) ago
Beautiful house, beautiful interior. Amenities are also quite ok. Beautiful swimming pool, very enjoyable to swim in. The food is very delicious, diverse, buffet so it suits the taste of many customers, the restaurant staff is very polite and enthusiastic. The hygiene is okay. Customer service is not very good, some staff are not friendly and enthusiastic in supporting customers.
Read More
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Accommodation's Reply
17 Jun 2025
Dear Guest, Thank you very much for taking the time to rate the service quality at Oakwood Ha Long. We are sure that you had a comfortable and relaxing stay at our hotel. We appreciate your comments to further improve the quality of our service. I will forward these comments to the hotel manager for timely action. Thank you once again for choosing us for your stay and I hope to have the opportunity to welcome you back to Oakwood Ha Long in the near future. Best regards, Remco Christiaan Vaatstra General Manager
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h***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Clean, super spacious room, friendly staff but the pool is not so clean, food is sometimes good, sometimes not.
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1 people find it helpful
Accommodation's Reply
14 Aug 2024
Dear Customer, Hello! Thank you for choosing to use services at Oakwood Ha Long. I am sure that you had a comfortable and relaxing stay at our hotel. I will take note of any shortcomings so that we can improve them immediately. I hope to welcome you back soon at Oakwood Ha Long. Best regards, Remco Christiaan Vaatstra General Manager
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Nguyen T. B. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Clean, beautiful, lots of trees, big swimming pool, many breakfast dishes.
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Accommodation's Reply
03 Jul 2024
Dear Ms. Phuong Mai, Hello! Thank you very much for taking the time to evaluate the quality of service at Oakwood Ha Long after your recent stay. I hope that with the high reviews after the recent vacation, we will have the opportunity to welcome your family as soon as possible at Oakwood "Second Home" on Ha Long Bay. Best regards, Remco Christiaan Vaatstra CEO
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Friendly and enthusiastic staff, spacious rooms and fully equipped with modern facilities. Beautiful scenery, walking distance to the beach, many restaurants nearby.
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3 people find it helpful
Accommodation's Reply
29 May 2024
Dear Mr. Nguyen Tuan Anh, Hello! Thank you very much for taking the time to evaluate the quality of service at Oakwood Ha Long. I am sure that you and your family had a completely relaxing and comfortable vacation at our hotel. I will share your comments with all hotel staff, they will be very happy and proud of what they are doing. Wishing you good health and success in life. See you soon in the beautiful city of Ha Long. Best regards, Remco Christiaan Vaatstra CEO
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See original
Bui T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Clean and spacious, staffs are friendly and attentive, breakfast is good with plenty of options.
1 people find it helpful
Accommodation's Reply
11 May 2024
Dear Ms. Hang Bui, Xin chao! Warm greetings from Oakwood Ha Long. Thank you for having taken your time to share your experience regarding recent stay at our property. Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. I do looking forward to welcome you to Oakwood Ha Long in some point in future. Sincerely, Remco Christiaan Vaatstra General Manager
Profile Picture
Kim C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 128 week(s) ago
Villa is very large and beautiful. Service ok!
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2 people find it helpful
Accommodation's Reply
05 Jul 2023
Dear Ms. Chi, Thank you very much for trusting and choosing to use the service at Premier Village Halong Bay. I firmly believe that the hotel's facilities and service quality have brought you and your family great experiences during your recent stay. I hope to welcome you soon in the beautiful city of Ha Long in the near future. Best regards, Pham Vu Hoang CEO
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Truong V. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 131 week(s) ago
Nhân viên nhiệt tình, phòng sạch sẽ, đi với nhóm bạn mọi người đều hài lòng. Sẽ quay lại trong thời gian tới
3 people find it helpful
Accommodation's Reply
08 Jun 2023
Dear An Truong, Thank you very much for taking the time to rate the service quality at Premier Village Halong Bay. Wishing you good health and success in life. See you next time in the beautiful city of Ha Long. Best regards, Pham Vu Hoang
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Nguyen T. N. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 142 week(s) ago
Gia đình tôi đã có 1 ngày nghỉ thật tuyệt vời ở đây. Phòng ốc rộng rãi, sạch sẽ-thiết bị vs khá ok Đồ ăn sáng ngon và phong phú, nhân viên phục vụ rất nhiệt tình và nhanh nhẹn. Love Premier Village HL.❤️
5 people find it helpful
Accommodation's Reply
29 Mar 2023
Dear Ms. Ngoc Tu, Thank you very much for choosing and using the service of Premier Village Halong Bay Resort. I and the staff are very pleased that you and your family had a very relaxing and comfortable stay at our resort. Wishing you and your family good health and success. Hope to see you and your family soon at Premier Village Halong Bay. Best regards, Pham Vu Hoang CEO
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You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Oakwood Ha Long

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Oakwood Ha Long

Traveloka (18)
Other sources (12)
9.2
Exceptional
From 18 reviews
Provided by travelers on
Cleanliness

9.6

Room Comfort

9.6

Meal

9.0

Location

9.4

Service and Facilites

9.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Oakwood Ha Long

Number of reviews per page
20
40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Great! The pool closes at 6pm, which is too early.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Guest, Hello! Thank you very much for taking the time to review the quality and service at Oakwood Ha Long. We are very happy and proud to have brought you and your family a wonderful vacation at our hotel. Your comments will be forwarded to the hotel management for appropriate changes. We hope to welcome you back to Oakwood Ha Long in the near future. Best regards, Remco Christiaan Vaatstra General Manager
Translated by Google Icon
See original
T***ư
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.2
/10
Reviewed 25 week(s) ago
Beautiful house, beautiful interior. Amenities are also quite ok. Beautiful swimming pool, very enjoyable to swim in. The food is very delicious, diverse, buffet so it suits the taste of many customers, the restaurant staff is very polite and enthusiastic. The hygiene is okay. Customer service is not very good, some staff are not friendly and enthusiastic in supporting customers.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jun 2025
Dear Guest, Thank you very much for taking the time to rate the service quality at Oakwood Ha Long. We are sure that you had a comfortable and relaxing stay at our hotel. We appreciate your comments to further improve the quality of our service. I will forward these comments to the hotel manager for timely action. Thank you once again for choosing us for your stay and I hope to have the opportunity to welcome you back to Oakwood Ha Long in the near future. Best regards, Remco Christiaan Vaatstra General Manager
Translated by Google Icon
See original
h***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Clean, super spacious room, friendly staff but the pool is not so clean, food is sometimes good, sometimes not.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Aug 2024
Dear Customer, Hello! Thank you for choosing to use services at Oakwood Ha Long. I am sure that you had a comfortable and relaxing stay at our hotel. I will take note of any shortcomings so that we can improve them immediately. I hope to welcome you back soon at Oakwood Ha Long. Best regards, Remco Christiaan Vaatstra General Manager
Translated by Google Icon
See original
Nguyen T. B. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Clean, beautiful, lots of trees, big swimming pool, many breakfast dishes.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2024
Dear Ms. Phuong Mai, Hello! Thank you very much for taking the time to evaluate the quality of service at Oakwood Ha Long after your recent stay. I hope that with the high reviews after the recent vacation, we will have the opportunity to welcome your family as soon as possible at Oakwood "Second Home" on Ha Long Bay. Best regards, Remco Christiaan Vaatstra CEO
Translated by Google Icon
See original
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Friendly and enthusiastic staff, spacious rooms and fully equipped with modern facilities. Beautiful scenery, walking distance to the beach, many restaurants nearby.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
29 May 2024
Dear Mr. Nguyen Tuan Anh, Hello! Thank you very much for taking the time to evaluate the quality of service at Oakwood Ha Long. I am sure that you and your family had a completely relaxing and comfortable vacation at our hotel. I will share your comments with all hotel staff, they will be very happy and proud of what they are doing. Wishing you good health and success in life. See you soon in the beautiful city of Ha Long. Best regards, Remco Christiaan Vaatstra CEO
Translated by Google Icon
See original
Bui T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Clean and spacious, staffs are friendly and attentive, breakfast is good with plenty of options.
1 people find it helpful
Accommodation's Reply
11 May 2024
Dear Ms. Hang Bui, Xin chao! Warm greetings from Oakwood Ha Long. Thank you for having taken your time to share your experience regarding recent stay at our property. Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. I do looking forward to welcome you to Oakwood Ha Long in some point in future. Sincerely, Remco Christiaan Vaatstra General Manager
Profile Picture
Kim C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 128 week(s) ago
Villa is very large and beautiful. Service ok!
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Jul 2023
Dear Ms. Chi, Thank you very much for trusting and choosing to use the service at Premier Village Halong Bay. I firmly believe that the hotel's facilities and service quality have brought you and your family great experiences during your recent stay. I hope to welcome you soon in the beautiful city of Ha Long in the near future. Best regards, Pham Vu Hoang CEO
Translated by Google Icon
See original
Truong V. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 131 week(s) ago
Nhân viên nhiệt tình, phòng sạch sẽ, đi với nhóm bạn mọi người đều hài lòng. Sẽ quay lại trong thời gian tới
3 people find it helpful
Accommodation's Reply
08 Jun 2023
Dear An Truong, Thank you very much for taking the time to rate the service quality at Premier Village Halong Bay. Wishing you good health and success in life. See you next time in the beautiful city of Ha Long. Best regards, Pham Vu Hoang
Translated by Google Icon
See original
Nguyen T. N. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 142 week(s) ago
Gia đình tôi đã có 1 ngày nghỉ thật tuyệt vời ở đây. Phòng ốc rộng rãi, sạch sẽ-thiết bị vs khá ok Đồ ăn sáng ngon và phong phú, nhân viên phục vụ rất nhiệt tình và nhanh nhẹn. Love Premier Village HL.❤️
5 people find it helpful
Accommodation's Reply
29 Mar 2023
Dear Ms. Ngoc Tu, Thank you very much for choosing and using the service of Premier Village Halong Bay Resort. I and the staff are very pleased that you and your family had a very relaxing and comfortable stay at our resort. Wishing you and your family good health and success. Hope to see you and your family soon at Premier Village Halong Bay. Best regards, Pham Vu Hoang CEO
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40