Royal Hotel Saigon

Hotels
8.5
/10
Very Good
1,198 reviews

What Guests Say About Their Stay

Bayu S.

9.1
/ 10
Th hotel Lacation at side Ho Chi Minh boulevard and around 800 m from ben than market and also near from ho chi minh museum, war museum and independent palace.

Billy T.

8.8
/ 10
Good location and near for shopping.

NGUYEN THI KIM YEN

9.6
/ 10
The hotel is in the center, so everything is good. My family had a wonderful holiday.
See original

NGUYEN T. H. O.

8.5
/ 10
Good location, large rooms and comfortable
See original

Tran N. H.

9.7
/ 10
Good hotel staff staff enthusiastic service
See original
In the Area
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133 Nguyen Hue Avenue, Ben Nghe, Ho Chi Minh, District 1, Vietnam, 700000

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named Kimdo - Royal City Hotel Royal Hotel Saigon is located in area / city Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royal Hotel Saigon

133 Nguyen Hue Avenue, Ben Nghe, Ho Chi Minh, District 1, Vietnam, 700000
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Lobby Royal Hotel Saigon
Lobby 2 Royal Hotel Saigon

Discover More About Royal Hotel Saigon

Discover the Elegance of Royal Hotel Saigon in Ho Chi Minh City

Welcome to the Royal Hotel Saigon, a distinguished address in the heart of Ho Chi Minh City, Vietnam. This introduction aims to provide you with comprehensive information about what makes the Royal Hotel Saigon a premier choice for travelers seeking comfort, convenience, and a touch of luxury. Whether you're visiting for business or leisure, the Royal Hotel Saigon offers an exceptional experience, blending modern amenities with classic hospitality. Room rates at Royal Hotel Saigon start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Royal Hotel Saigon Location

The Royal Hotel Saigon is ideally situated in District 1, the vibrant and bustling central business district of Ho Chi Minh City. Located at 133 Nguyễn Huệ, Bến Nghé, Hồ Chí Minh, Quận 1, Việt Nam, 700000, the hotel is just a short distance from the city center, offering easy access to major attractions, business hubs, and entertainment venues. Its prime location means you are never far from the pulse of the city, yet the hotel itself provides a serene escape from the urban energy. The atmosphere surrounding the Royal Hotel Saigon is one of sophisticated urban living, with a blend of historical charm and modern development. It is within close proximity to key landmarks, making it a convenient base for exploring the city's rich culture and history.

Royal Hotel Saigon Facilities & Services

Facilities for guests at Royal Hotel Saigon are designed to ensure a comfortable and memorable stay. The hotel boasts a range of amenities catering to every need.
  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool, perfect for unwinding after a day of sightseeing or meetings. Open daily from 6:00 AM to 9:00 PM. No additional fee.
  • Fitness Center:

    Maintain your workout routine at the well-equipped fitness center, available to guests 24/7. No additional fee.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments at the on-site spa. Services are available from 9:00 AM to 10:00 PM, with prices starting from PHP 1,500.
  • Business Center:

    For business travelers, a fully equipped business center is available to assist with your professional needs. Open daily from 8:00 AM to 6:00 PM. Fees may apply for printing and other services.
  • Concierge Services:

    The dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and any other requests.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi available throughout the hotel.
  • On-site Parking:

    The hotel offers free parking space for guests, a convenient amenity for those traveling by car.

Royal Hotel Saigon Room Types

Discover a variety of accommodations designed to suit every traveler's preference with the diverse room types of Royal Hotel Saigon. Each room is meticulously appointed to provide a sanctuary of comfort and style.
  • Deluxe Room:

    Offering a comfortable and well-appointed space, these rooms are available with either a city view or a garden view. All Deluxe Rooms are non-smoking and feature a bathtub.
  • Executive Room:

    Slightly larger than the Deluxe, Executive Rooms provide enhanced amenities and a choice of city or garden views. These rooms are non-smoking and include a bathtub.
  • Suite:

    For those seeking extra space and luxury, the Suites offer separate living areas and premium furnishings. Guests can enjoy city views from their Suite, which is non-smoking and features a bathtub.
  • Family Room:

    Ideal for families traveling together, these spacious rooms are designed to accommodate multiple guests comfortably. Family Rooms are non-smoking and include a bathtub.
The Royal Hotel Saigon does not currently offer pet-friendly rooms.

Royal Hotel Saigon Dining & Restaurants

Savor a culinary journey at the Royal Hotel Saigon, where exquisite dining experiences await. The hotel features several on-site dining options to tantalize your taste buds.
  • The Royal Restaurant:

    This elegant restaurant offers a sophisticated ambiance and serves a delectable array of international and Vietnamese cuisine. Enjoy breakfast from 6:00 AM to 10:00 AM, lunch from 11:30 AM to 2:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch or dinner is around PHP 800.
  • The Garden Cafe:

    A more casual setting, the Garden Cafe is perfect for light meals, snacks, and refreshing beverages. It is open daily from 7:00 AM to 11:00 PM. Estimated price per person for a light meal is around PHP 400.
  • The Sky Bar:

    Perched high above the city, the Sky Bar offers breathtaking panoramic views of Ho Chi Minh City. Enjoy expertly crafted cocktails and light bites while soaking in the vibrant nightlife. Open from 5:00 PM to 1:00 AM. Estimated price per person for drinks is around PHP 500.

Royal Hotel Saigon Nearby Attractions and Activities

The Royal Hotel Saigon is perfectly positioned to explore the vibrant city of Ho Chi Minh City. Immerse yourself in the local culture and discover the many attractions nearby.
  • Notre Dame Cathedral of Saigon:

    A stunning example of French colonial architecture, this iconic landmark is a must-visit.
  • Saigon Central Post Office:

    Located near the Cathedral, this historic post office is a beautiful architectural gem and still a functioning postal service.
  • Ben Thanh Market:

    Experience the bustling atmosphere of one of Ho Chi Minh City's most famous markets, offering everything from local handicrafts to delicious street food.
  • War Remnants Museum:

    A poignant and informative museum detailing the Vietnam War from a Vietnamese perspective.
  • Independence Palace (Reunification Palace):

    A significant historical site, this palace played a crucial role in Vietnam's history.
If you are looking for other activities around Royal Hotel Saigon, check out the best deals on Traveloka: Recommended activities in Ho Chi Minh City!

How to Get to Royal Hotel Saigon from the Airport

Navigating your journey from Tan Son Nhat International Airport (SGN) to the Royal Hotel Saigon is straightforward, with several convenient options available. The airport transfer service of Royal Hotel Saigon ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, the Royal Hotel Saigon offers a private airport transfer service. This pre-booked service ensures a seamless journey directly to the hotel. Prices start from PHP 1,200. You can arrange this through the hotel directly or via airport transfer services on Traveloka.
  • Metered Taxis:

    Reputable taxi companies are readily available at the airport. Ensure the meter is used for a fair fare. The journey typically takes 30-45 minutes depending on traffic, with an estimated cost of PHP 300-400.
  • Ride-hailing Services:

    You can also book a ride through a ride-hailing service via your smartphone. This offers a convenient and often cost-effective way to reach the hotel. Estimated cost is similar to metered taxis.
  • Airport Buses:

    Public bus services are available from the airport to various points in the city. While more economical, this option requires more navigation and may not be as direct to the hotel.
For those seeking a direct and hassle-free journey, the Royal Hotel Saigon airport transfer is highly recommended.

Summary of Why You Should Choose to Stay at Royal Hotel Saigon

Choosing the Royal Hotel Saigon means opting for an experience that combines prime location, excellent facilities, and exceptional service. The availability of rooms at Royal Hotel Saigon ensures that you can find the perfect accommodation for your needs. Booking Royal Hotel Saigon is made easy and convenient through Traveloka.
  • Prime Location:

    Situated in the heart of District 1, offering easy access to attractions and business centers.
  • Comprehensive Facilities:

    From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa, all your needs are catered for.
  • Diverse Dining Options:

    Enjoy a variety of culinary delights at the hotel's on-site restaurants and bars.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for your comfort.
  • Exceptional Service:

    Dedicated staff committed to making your stay memorable.
Experience the best of Ho Chi Minh City by staying at the Royal Hotel Saigon. For your next trip, consider these options: Book budget hotels in Ho Chi Minh City, Ho Chi Minh City and Easily book domestic and international flights at low prices.

All facilities in Royal Hotel Saigon

Lobby Royal Hotel Saigon
Lobby
Exterior Royal Hotel Saigon
Exterior
Others Royal Hotel Saigon
Others

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Continental breakfast
  • Set menu lunch
  • Vegetarian meal

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor pool
  • Sauna
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Transportation

  • Airport transfer
  • Car rental

Business Facilities

  • Business center
  • Meeting facilities

Kids and Pets

  • Babysitting

General

  • Family room

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Royal Hotel Saigon

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Strategically located in the heart of the Ho Chi Minh City - Nguyen Hue Boulevard, the most modern pedestrian square of Vietnam, Royal Hotel Saigon is a luxury 4-star hotel offering a refined and relaxing environment for business and leisure travellers alike. It only takes a few minutes that guests can visit all the most attractive places like Saigon Opera House, the City People's Committee, the Notre Dame Cathedral, the Reunification Palace, Ben Thanh Market and Tan Son Nhat International airport about 7 kilometers.
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy
In order to facilitate the stay in hotel, clients must present all of the following documents:
- Negative result test performed up to 72 hours before check in or or antigen test performed up to 48 hours before check in.
- Valid proof of vaccination.
- Valid proof of recovery from COVID (during the last 6 months).
**** WE APOLOGIZE FOR INFORMING YOU OF THE RENOVATION ISSUE ON FEBRUARY 2023 AT OUR HOTEL, AS IT WILL TAKE FROM 08:00 AM TO 11:30 AM; 13:30 TO 17:30 AND INCLUDE SOME INCONVENIENCES THAT WILL DISTRACT YOU WHEN YOU IMMERSE YOURSELF ON HOLIDAY. IN ADDITION, THERE WILL BE SOME PROBLEMS WHICH CAN NOT HANDLE NOISE. WE HOPE FOR YOUR UNDERSTANDING DURING THIS TIME AND SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.

Additional Policy

Strategically located in the heart of the Ho Chi Minh City - Nguyen Hue Boulevard, the most modern pedestrian square of Vietnam, Royal Hotel Saigon is a luxury 4-star hotel offering a refined and relaxing environment for business and leisure travellers alike.It only takes a few minutes that guests can visit all the most attractive places like Saigon Opera House, the City People's Committee, the Notre Dame Cathedral, the Reunification Palace, Ben Thanh Market and Tan Son Nhat International airport about 7 kilometers.
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy
In order to facilitate the stay in hotel, clients must present all of the following documents:
- Negative result test performed up to 72 hours before check in or or antigen test performed up to 48 hours before check in.
- Valid proof of vaccination.
- Valid proof of recovery from COVID (during the last 6 months).
**** WE APOLOGIZE FOR INFORMING YOU OF THE RENOVATION ISSUE ON FEBRUARY 2023 AT OUR HOTEL, AS IT WILL TAKE FROM 08:00 AM TO 11:30 AM; 13:30 TO 17:30 AND INCLUDE SOME INCONVENIENCES THAT WILL DISTRACT YOU WHEN YOU IMMERSE YOURSELF ON HOLIDAY. IN ADDITION, THERE WILL BE SOME PROBLEMS WHICH CAN NOT HANDLE NOISE. WE HOPE FOR YOUR UNDERSTANDING DURING THIS TIME AND SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Hotel Saigon
127
Number of floors in Royal Hotel Saigon
9
Another facilities in Royal Hotel Saigon
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Royal Hotel Saigon

What are available facilities at Royal Hotel Saigon?
There are top facilites at Royal Hotel Saigon such as Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Hotel Saigon?
The standard check-in time at Royal Hotel Saigon is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Hotel Saigon provide breakfast?
Yes, Royal Hotel Saigon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Hotel Saigon?
Royal Hotel Saigon is a 4.0-star hotel.
How many floors does Royal Hotel Saigon have?
Royal Hotel Saigon has 9 floors.
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More Reviews from Other Guests in Royal Hotel Saigon

Overall Ratings & Reviews Royal Hotel Saigon

Traveloka (193)
Other sources (1,005)
8.6
Very Good
From 1,005 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal Hotel Saigon

Number of reviews per page
20
40
Top reviews
Rozel
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice place to stay, near to almost everywhere you want to go to…..breakfast and staff are very good!
Michal
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean .staff very nice helpful. Nice pool .easy shopping around.
Michal
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room very clean.staff very nice and helpful. Breakfast very good and nice .
Richard
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location, room, and staff. Breakfasts were great.
Le Hoang Hung
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is on the prime spot of Saigon. Perfect location. The staff is very good and have a lot of courtesy. Food in hotel is good. Bellboy is excellent especially Thuan always helped me to give advise and very pilite. Strongly recommend and will come back
Rodney
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything good
Michael
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Reserved a standard room this time and stayed only one night so no complaints but it's located in an excellent part of Saigon highly recommended!
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean and comfortable room.
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Modern and clean room. Very comfortable.
Dennis
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were fantastic, excellent buffet, very nice room, very good location
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel at a great location and walking distance to new Metro train station. Rooms were large and spacious. Walking distance to stores and restaurants and market. Friendly staff and great breakfast with lots of variety. Had a great time staying at Royal Saigon.
SHUGO
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

バスタブの栓が、上手く閉まらなくてお湯がどんどん少なくなっていって困りました
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Royal Hotel Saigon. The location was perfect, the room was clean, the bed was comfy and the breakfast was good with lots of choise. I would recommend this hotel.
thanh
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room is big and nice. Service is also nice.
Thuy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room clean, staff very courteous. Room dark, mattress a bit hard and wish i have more pillows.
Izidor
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff are pretty amazing.
James
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff and very friendly.. cleanest, room spaces, great place to stay. Walking distance, central area…
Tao
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very good
Nina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was spacious but dated. We ended up switching room after the first day due to loud jackhammer and contruction noises. They down graded our room to a smaller room when we paid for a bigger room but we were ok with it because it was quiet. Breakfast was good although did not have many choices as other hotels. Staff was not friendly and usually does not have a smile on their faces except for an older gentleman that was always by the door. During check out, they made a HUGE mistake and said a small towel was missing in our room & need to charge us. I said we did not take any towels. We are from America and we have plenty of towels. Taking a towel or anything from a hotel has never entered our mind. My husband got upset and asked them to go ahead and go through our luggages (while our Grab ride was waiting outside to take us to the airport). The check out lady said "no I did not accuse you of taking the towel". Then why do you want us to pay for the towel? After we got upset then they said housekeeping has found the towel so we now can go. Then she ask if we were satisfied with the hotel and the service. I replied "we were until now". We left and flew to Phu Quoc island for 9 days then came back to Ho Chi Minh for 5 days before flying back to America. We booked at Hotel Nikko Saigon. It's a little more expensive, but definitely worth the money. Staff was very professional and eager to help. Hotel is gorgeous with many amenities & it connects to a mall which is very nice.
Read More
Rokha
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Love the property. It is located in a very vibrant area. The staff were all very friendly and helpful. Only minor problem I had was the construction that happened during the day. The constant sawing and hammering got a little much when I was trying to relax in the room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Royal Hotel Saigon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royal Hotel Saigon

Traveloka (193)
Other sources (1,005)
8.6
Very Good
From 1,005 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal Hotel Saigon

Number of reviews per page
20
40
Top reviews
Rozel
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice place to stay, near to almost everywhere you want to go to…..breakfast and staff are very good!
Michal
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean .staff very nice helpful. Nice pool .easy shopping around.
Michal
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room very clean.staff very nice and helpful. Breakfast very good and nice .
Richard
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location, room, and staff. Breakfasts were great.
Le Hoang Hung
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is on the prime spot of Saigon. Perfect location. The staff is very good and have a lot of courtesy. Food in hotel is good. Bellboy is excellent especially Thuan always helped me to give advise and very pilite. Strongly recommend and will come back
Rodney
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything good
Michael
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Reserved a standard room this time and stayed only one night so no complaints but it's located in an excellent part of Saigon highly recommended!
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean and comfortable room.
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Modern and clean room. Very comfortable.
Dennis
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were fantastic, excellent buffet, very nice room, very good location
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel at a great location and walking distance to new Metro train station. Rooms were large and spacious. Walking distance to stores and restaurants and market. Friendly staff and great breakfast with lots of variety. Had a great time staying at Royal Saigon.
SHUGO
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

バスタブの栓が、上手く閉まらなくてお湯がどんどん少なくなっていって困りました
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Royal Hotel Saigon. The location was perfect, the room was clean, the bed was comfy and the breakfast was good with lots of choise. I would recommend this hotel.
thanh
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room is big and nice. Service is also nice.
Thuy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room clean, staff very courteous. Room dark, mattress a bit hard and wish i have more pillows.
Izidor
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff are pretty amazing.
James
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff and very friendly.. cleanest, room spaces, great place to stay. Walking distance, central area…
Tao
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very good
Nina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was spacious but dated. We ended up switching room after the first day due to loud jackhammer and contruction noises. They down graded our room to a smaller room when we paid for a bigger room but we were ok with it because it was quiet. Breakfast was good although did not have many choices as other hotels. Staff was not friendly and usually does not have a smile on their faces except for an older gentleman that was always by the door. During check out, they made a HUGE mistake and said a small towel was missing in our room & need to charge us. I said we did not take any towels. We are from America and we have plenty of towels. Taking a towel or anything from a hotel has never entered our mind. My husband got upset and asked them to go ahead and go through our luggages (while our Grab ride was waiting outside to take us to the airport). The check out lady said "no I did not accuse you of taking the towel". Then why do you want us to pay for the towel? After we got upset then they said housekeeping has found the towel so we now can go. Then she ask if we were satisfied with the hotel and the service. I replied "we were until now". We left and flew to Phu Quoc island for 9 days then came back to Ho Chi Minh for 5 days before flying back to America. We booked at Hotel Nikko Saigon. It's a little more expensive, but definitely worth the money. Staff was very professional and eager to help. Hotel is gorgeous with many amenities & it connects to a mall which is very nice.
Read More
Rokha
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Love the property. It is located in a very vibrant area. The staff were all very friendly and helpful. Only minor problem I had was the construction that happened during the day. The constant sawing and hammering got a little much when I was trying to relax in the room.
Number of reviews per page
20
40