Palm River Hotel

Hotels
9.8
/10
Exceptional
37 reviews

What Guests Say About Their Stay

Tanaka

10.0
/ 10
The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.

Donald

10.0
/ 10
The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!

Maryada

10.0
/ 10
Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
In the Area
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Stand 1403, Parkway Drive, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Palm River Hotel is a good choice when you are visiting Ward 2. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palm River Hotel

Stand 1403, Parkway Drive, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe
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Discover More About Palm River Hotel

Location


Staying at Palm River Hotel is a good choice when you are visiting Ward 2.

About Palm River Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Palm River Hotel exclusively for you.

Palm River Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Palm River Hotel.

All facilities in Palm River Hotel

Others Palm River Hotel
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Spa
  • Pool sun loungers

General

  • Banquet
  • Smoking area
  • Parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Palm River Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 14:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 11:00 - 00:00 - to 14:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palm River Hotel
73
Another facilities in Palm River Hotel
Laundry service, Welcoming drinks, Tours, Luggage storage, 24-hour Receptionist

Frequently asked question in Palm River Hotel

What are available facilities at Palm River Hotel?
There are top facilites at Palm River Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palm River Hotel?
The standard check-in time at Palm River Hotel is starting from 11:00 - 00:00 while the latest check-out time is at Before 14:00
Does Palm River Hotel provide breakfast?
Yes, Palm River Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palm River Hotel?
Palm River Hotel is a 5.0-star hotel.
How many rooms are available at Palm River Hotel?
Palm River Hotel has 73 rooms in total.
See All

More Reviews from Other Guests in Palm River Hotel

9.8
Exceptional
From 37 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palm River Hotel

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel had a beautiful location along side the Zambezi River. We were looking forward to a relaxing 3 night stay coming off a 9 night safari. Unfortunately during our stay, the pool area was taken over by several large families with loads of children. If you are looking for a hotel with a peaceful setting, the Palm River Hotel may not be for you
Read More
Tanaka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.
Vladimir
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel, excellent service, nice surroundings
Inna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel, great service, wonderful caring staff
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
Jonathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Liked food and service although turn down didn’t turn up on our second night . Beautiful grounds and view of river Rooms a bit basic cold bathroom heating didn’t work. No magnifying mirror in bathroom . Shower very good but would also like a separate hand shower so as not to get hair wet especially for women .
Aminata
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Terrible customer service. Had an emergency out of my control. Contacted hotel to try to reschedule. They flatly declined and would not oblige. Buyer beware. There are way too many great options in the area with better customer service.
Maryada
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Jennifer
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Spectacular property with dedicated service
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Emil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great Chef, comfortable rooms, excellent service.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Overall service
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Beautiful place with friendly and efficient staff.
Arlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Joann
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Palm River Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 37 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palm River Hotel

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel had a beautiful location along side the Zambezi River. We were looking forward to a relaxing 3 night stay coming off a 9 night safari. Unfortunately during our stay, the pool area was taken over by several large families with loads of children. If you are looking for a hotel with a peaceful setting, the Palm River Hotel may not be for you
Read More
Tanaka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.
Vladimir
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel, excellent service, nice surroundings
Inna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel, great service, wonderful caring staff
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
Jonathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Liked food and service although turn down didn’t turn up on our second night . Beautiful grounds and view of river Rooms a bit basic cold bathroom heating didn’t work. No magnifying mirror in bathroom . Shower very good but would also like a separate hand shower so as not to get hair wet especially for women .
Aminata
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Terrible customer service. Had an emergency out of my control. Contacted hotel to try to reschedule. They flatly declined and would not oblige. Buyer beware. There are way too many great options in the area with better customer service.
Maryada
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Jennifer
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Spectacular property with dedicated service
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Emil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great Chef, comfortable rooms, excellent service.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Overall service
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Beautiful place with friendly and efficient staff.
Arlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Joann
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Number of reviews per page
20
40