NEVAEVA! Festival

This event will be held on 2 November 2024.

The event venue is located at Stadion Madya B Jakarta (GBK).

Ticket sales will start on:

• Presale 1: 2 September 2024 at 17:00
• Presale 2: 2 September 2024 (The time will be announced)
• Presale 3: Coming Soon
• General Sale: Coming Soon

Yes, tickets are valid for customers from all countries.

For further information regarding meet-and-greet opportunities, you can contact the promoter directly.

Sure! Make sure you use the name and identity of the person who will attend so they will not be denied entry to the venue. The person whose name and ID card were used for purchase must be present during redemption at the venue.

To use your debit/credit card for online transactions in Traveloka, make sure that you already entered the correct card details and that your card is already activated for online transaction. Check your bank's informational website to see how you can activate your card for online transactions, make sure you also adjust the card limit so that it's enough for your purchase.

Customer can purchase up to 4 tickets per transaction.

The minimum age required to buy the ticket is 14 years old.

Traveloka provides the following payment methods:

• Credit card,
• ATM & transfer,
• Direct Debit,
• Indomaret & Alfamart,
• PayLater.

No. Since all the ticket category is Standing, no seat number will be given.

For the best booking experience, please ensure you do the folllowing steps:

• Use a web browser (Chrome, Safari, etc.), do not use the Traveloka app
• It is recommended that you use a PC/laptop, not your mobile phone
• You must log in to your Traveloka account or sign-up if you do not have one
• You have a fast and stable internet
• If there is a queue, you may need to wait on the queue page until it is your turn to buy the ticket
• When it is your turn, refresh the queue page to proceed to the event page
• For mobile users, if you are redirected to the Traveloka app, please return to the browser and refresh the page to complete your purchase

Keep in mind that you can only purchase a maximum of 4 tickets per transaction.

If the ticket appears as sold out, it is likely that you are not logged in yet, or that you are purchasing the ticket outside of the regular selling period.

Please be aware of the timer on your screen, as you will be returned to the queue page if your booking time has exceeded the time frame.

You will instantly receive your voucher without queue number after a successful transaction.

In accordance with the promoter regulations, tickets that have been purchased are non-refundable.

Unfortunately, tickets for the show are stricly non-refundable and non-reschedulable for personal reasons. In that case, your ticket will not be rescheduled and/or refunded.

Yes, but make sure the person you give your ticket to has a copy of your e-voucher, a Power of Attorney or Surat Kuasa signed with a stamp (materai), a valid ID of the original ticket owner, and a copy of your ID.

Keep in mind that tickets cannot be resold or offered for resale or used for commercial purposes, including but not limited to prizes, competition, contests or sweepstakes. Tickets sold or used in breach of this condition may be cancelled without a refund, with the bearer of the ticket being refused admission.

No, once the ticket is issued you cannot make any changes

Your ticket is valid only on the event date.

Before getting in the venue, you have to exchange your e-ticket for a wristband. To exchange your e-ticket, you can show it at the ticketing area at the venue and get your wristband there. Make sure you show a valid ID along with your tickets to receive the wristband. Once you have your wristband, you can enter the venue.

You can show your digital or printed Traveloka e-voucher to be exchanged with a wristband. However, you are suggested to print out the Traveloka e-voucher with the QR code in case of bad phone signal at the venue.

You can find your e-voucher under MyBooking page on your Traveloka app.

You have to keep your own QR code. The organizer is not responsible for your lost of QR code.

The Organizer refuses to handle the case of more than 1 person checking-in with the same ticket code. According to regulations, the Organizer will allow the first person to check-in with the same ticket code to attend the event. Attendees must show the printed QR code to the check-in counter to exchange for a wristband.

No. There will be no queue number and you can enter freely according to your section.

Entry to the venue is opened at 13:00, but do keep in mind that you still need to double check the date and time for your ticket before visiting.

Yes, you can enter the venue late as long as you've exchanged your e-voucher for a wristband.

You can take photos and videos, as long as you do not turn on your camera's flash light and you are not using professional DSLR camera, pocket cameras, or drones.

Yes, you can re-enter the venue as long as you still have the wristband.

You are not allowed to bring DSLR cameras, mirrorless cameras, and drones.

- To ensure the security of the event, the organizer has the right to check all belongings of attendees when going through the security gate

- The Organizer is not responsible for lost, stolen or damaged assets. It is recommended that you do not bring valuables.

- The organizer is entitled to invite any offenders to go out of the venue and tickets are not refundable.

- By participating in the event, you agree to allow the organizer to use your images for video and audio recording.

- The Organizer reserves the right to make the final decision in all cases

No. Please contact the promoter directly via Instagram DM @nevaeva_indonesia