This is my third time here. The best part was when Jogja Bay was in its early days, with fresh paint and drama performances. Now it's much duller and less clean. Many of the showers don't have hooks, which is a hassle. I'd like to see a replacement, especially in the girls' bathroom. Yesterday, a kid slipped and fell after taking a shower. Ouch.
The staff are actually responsive and friendly, but it's not as good as it used to be. The water in the lazy river is also dirty. From 1-10, I'd give it 6 stars, so the facilities can be updated. Cheers.