This was my second time playing in the snow here. All the staff were very friendly and helpful.
Except for one tanned female staff member at the photo printing counter, who spoke curtly, her language was unpleasant and a bit rude too.
I was going to print my photos straight away but changed my mind and didn't want to.
The rest of the staff, from the ticket counter, boot exchange, shoe storage, photographer, etc., were all friendly.