Staff was friendly and everything is good! I'll be back.

Everything from pre-reservation, during massage, and after service was 10/10. My therapist was otherworldly nice 🩷 Would definitely come back later and recommend this to my friends ❣️

Having a really good experience in every session in Havanna. Would like to back over and over again.

As always, I've never been disappointed, from the first time I walk in until the end of my treatment. Absolutely fantastic, nothing has changed.

Okay, I can be comfortable here.

Okay, I made no mistake booking here. The place is clean, comfortable, and the therapists are super awesome, even making me a member. I'll be back again, 9/10 recommended.

This is my third time here, so far it has never disappointed. First, from the moment I enter, I feel very relaxed. The place is fragrant, clean, good ambiance, really thought out design both exterior and interior, super duper zen. Second, all the staff are professional and well-trained. From the frontliners to the therapists, they are really great. Very friendly to all customers, which is very good for customers to feel comfortable and come back (I am that customer). Third, the facilities are complete with Wi-Fi, prayer room, toilet, shower room. Even lotion and mouthwash are provided. Oh, it's so comfortable, soft. The advantage compared to other places: there is a really delicious welcoming drink called wintermelon tea, then using warm oil again is really comfortable on the body. After the treatment, there is also a refreshment, you can choose ginger or water, and they also provide snacks like teng-teng. The only downside is sometimes there is a parking man who is not helpful (typical Malang). That's all, from what I tried myself, I said it was soft.

Nice, comfortable, but it seems there is no VIP room, or maybe the package of this ticket is only for the common room.

Redeeming app tickets is very easy in Havana. The therapist's massage is perfect, and the pressure is also just right. You can increase or decrease the pressure, just tell the therapist. Late arrivals to Havana are tolerated up to 10 minutes after the massage time. If more than 10 minutes, contact Havana or order a new one, as app tickets cannot be changed. You get a welcome drink and a drink after your massage, with two choices. If you want to become a Havana member, pay Rp 25,000. Thank you, Havana.

There's a reminder for the massage. The pressure is just right. Before the massage, wash your feet, change into your Havana sandals, and then get the massage. Don't be shy because the massage room is dark, and there's a welcome drink too. Drink after your massage. The staff is friendly and redeeming the app ticket is easy. Thank you, Havana Family Reflexology Malang.

One of the best reflexology places I recommend besides Haven 😍

The best reflexology place in Malang. They can really get the points you need massaged. The therapists are top-notch and truly professional. The place is comfortable and equipped with a shower.

This is my third treatment here, and I've come back because the treatment is so pleasant and comfortable. It's more on the proper side, too. Everything is quite good, except for one thing: the prayer area for clients. Perhaps a proper prayer area could be provided to make the treatment even more comfortable.

Awesome, so good I fell asleep hehehehe.

The atmosphere is very comfortable, the service from the therapists and staff is also very good 🫶🏻💖

Excellent service, hygienic and communicative therapists, so far my favorite massage place in Malang.

Very smooth booking & redemption process.

A very pleasant experience during relaxation at Havanna Malang.

Highly recommended. Already a permanent member.

I've been a regular customer for a long time, there's a small discount if you book via the app so just go ahead.. it's clean, comfortable, the therapists are also professional.. so far, I've never requested a therapist randomly and all of them are generally okay and satisfying..