Overall Ratings & Reviews Labklin Klinik Kimia Farma Ambon

the service of the staff is good, the process is also fast

when tested positive no further information was left alone. confuse

Staff service is not satisfactory

had to wait an hour to wait for the results. lots of people waiting for results and signing up too. until the seat does not fit and the person stands. whereas in other places 15-30 minutes the results can be. the officer who did the swab put the tool roughly into my nose. I've had swabs before and it's not like this.

fast and prioritizing purchases via Traveloka. it's safe and the results are fast. satisfied

the registration admin is not friendly, the waiting room is too narrow

The staff was very quick to handle the order so I don't have to wait for too long

The queue is quite long, because there are so many people who have tested here. But the service is good and also includes regular flow.

very good, everybody plug their nose into their eyes, uhhh, the important thing is positive.

location in the city, fast process, good service, it's just that the waiting room is still lacking considering there are quite a lot of customers who want to test.

the staff is very helpful, the service is friendly and fast

the test quota is only fifty per day. recommended to come in the morning

Using a traveloka voucher, you can get priority services from Kimia Farma, what is even more convenient is that you don't need to process payments at Kimia Farma, which sometimes uses non-cash and has several problems, it's no longer complicated. Thank you.

quite a queue but the testing service is fast.

good staff, good service, cheap price.

faster reservation via traveloka for PCR / Antigen Swab examination

kind, friendly, polite, the results come out fast.

(1) The process is very, very long and very long. When I came here for the second time (within 5 days), the system had changed again. Whether we register using Traveloka or not, the queue remains the same. First, fill out the google form first, then collect the ID card inside, after collecting the ID we wait to be called. But don't get me wrong, just wait for the first call to be given a queue number. So after that we just queued again according to the queue number. When I got there I had queued for more than 1 hour but I had not been called to get a queue number. gosh (2) The queuing place is not comfortable so that the people who are queuing are crowded together. No seats provided or anything. So if we queue up, we just stand up. If you queue and the service is fast, it's okay. This is too long. Okay, I understand maybe because the location is not strategic enough to be able to provide a decent queuing place. But please, at least it's normal to be given a few chairs to sit on. (3) That's all. I have paid through Traveloka. But because the service is like that, for the second day I look for another place for antigens. Honestly at that time in other places also the queue was longer. But because it's regular (coming directly given a queue number) and the place to wait for the call is also comfortable, so even though it takes a long time, you still feel at home. Hopefully the service in the future can be improved

The health protocol is carried out, all processes are not in direct contact. Satisfied anyway

I came at 2 pm, took no. queue, and waited until 5pm. The officer asked to come back again at 6 krn break. Finally I went home first to take a shower. I returned to the clinic at 6. Another officer said it was closed and I asked if the one who had not asked to go home was not an officer here. I'm angry because I feel played. Even though in the end I was still served. But, I feel the staff is very unprofessional.