I bought a voucher that said Tokyo Hub Pik, I bought it a long time ago. When the date had to be exchanged, the cashier just clicked on my voucher confidently, I didn't know there was no event, I waited for an hour and it didn't come in, the manager told me to go to the timezone on our beach, I went all the way to our beach timezone, but the result was still nothing, with the excuse that there was no traveloka link yet, I came from 5 pm until 10 pm but there was still no resolution, I was told to wait tomorrow, they said they would help me follow up! As a result, until now there is no clarity on the fate of my voucher that has been clicked by the cashier! 200 thousand is gone! I'm so disappointed! I've been tried back and forth but there are no results! Don't make a promotion if you're not ready! In the end, the customer is the one who is harmed!