First off, the firefly tour was really amazing. The tour guide was also kind. However, our experience was so bad. The monkey tour started late because we waited for too long for the other people. But before that, the pick up time already moved from 1:30pm to 2:15pm. Some people from the other group kept on cutting our line. Teach these people how to properly queue! They were very rude and it was very uncomfortable! I hope that the travel agency learns how to manage different travelling groups.