The staff [is] very friendly and helpful, on time, and clean.

Good experience, leave on time, air conditioner is cold. Enjoyable second time experience on the ferry to Batam.

This was my first time using the Singapore-Batam ferry. Excellent, clean, and fast to Batam.

A bit old, but everything went well.

Nice, relaxing, comfortable place, with nice chairs too. Sindo is the best, it's made a lot of progress. Keep upgrading.

Friendly and kind staff. Comfortable ship.

Staff is ok and quick to explain

Very comfortable, pleasant journey.

Great seamless and economical way for Indonesians going to Batam.

Not bad, they are cheaper than other providers for Indonesian passport holders. Don’t see the point in buying other more expensive ones.

Very easy redemption. Need to pay around 6.50 SGD for fuel surcharge at the ticket counter. All is good. For schedule amendment, reach out directly to Sindo Ferry.

My favorite ship, comfortable, on-time, and friendly staff. Thank you.

Easy to book online and just go to the counter to claim my boarding pass. It saved me all the trouble to queue and buy the ticket. Just buy online and yes, it is good to go.

Good reception at the ferry counter for redemption, very informative.

Good information at the redemption counter.

Great service although there was some delay during docking due to peak season.

Very easy to redeem and cruise ship left on time.

Very easy to redeem and the cruise left on time.

The ship may be old but it is still well maintained and clean, creating a feeling of safety and comfort.

The service is very good and safe.