Overall Ratings & Reviews 4G eSIM for China, Hongkong and Macau by Sim2Go

Thank you for taking the time to share your experience. Regarding your case, Sim2Go would like to share more: right after you placed your order on March 11, we sent you a QR code. However, on March 12, your relatives contacted you and informed you that the eSIM could not be activated. Sim2Go checked and resent the QR code to you. Currently, the code has been successfully installed, is in normal status and is being used. Sim2Go always strives to improve the quality of service and hopes to continue to accompany you on upcoming trips.

Thank you for taking the time to share your experience. Regarding your case, Sim2Go would like to explain further: The time for customers to receive eSIM will be from 8:30 to 21:30 every day (according to Sim2Go's working hours). Your order was placed at 23:43 on Saturday evening, so the eSIM may be sent later than you expected. In addition, according to information from the system, Sim2Go noticed that you received the eSIM via email the next morning and the eSIM was successfully used. Sim2Go regrets this inconvenience and hopes to continue serving you on your upcoming trips.