Overall Ratings & Reviews The Westin South Coast Plaza, Costa Mesa

Was really good!

Love the property for convenience to shopping and food. Staff were awesome and professional. Would most definitely recommend to anyone who wants to stay near the shopping malls and plenty of eateries.

Second time staying there and will stay again.

Convenient

I enjoyed staying at the Costa Mesa Westin five star experience the properties clean the waterfall is beautiful. The grounds are real cut. The gym was easy to access with all working equipment. Definitely will stay here again.

The front desk personal was very rude on my check in. I did not appreciate the way he spoke to me on the entrance to the hotel .

Not the same Westin I appreciated during a previous stay. I requested a higher floor so my husband can enjoy the view of city since we were staying 8 nights. He was from Italy and this was his first visit to California. The gal who checked us in seemed new, inexperienced with no personality. Probably didn’t care. We were placed on the 6th floor. She could have been more welcoming. The backing to the bathroom mirror was peeling making the room more dated than it was. It took awhile to realize it wasn’t a cold I had but, the AC filter making me cough. It needed to be changed. I told the desk at check out. Check out was complete different. The employee was professional, experienced and seemed comfortable dealing with clientele. It was the old Westin personality I came back for.

Very nice hotel. We stayed for a conference and everyone from the door to the desk staff were great. An extra special acknowledgment goes to the food and beverage staff who took excellent care of our large group over several days.

Had what I needed.

Hotel staff are very kind. However what an experience!! Booked 3 months in advance. Double queen beds. Just few days before our arrival we get an email saying they CANT accommodate two beds. As they have the priority to a travel agent!! 2 kids two adults try and fit in a king bed?! Promised roller beds…but no one delivered. Called and I was promised it will be in my room. Took my personal blanket and I had to sleep on the floor so that my kids sleep comfy before their basketball tournaments.

Great staff. Very accommodating.

Very nice pricey parking

The Service treated you well.

One of the best hotels we have ever stayed in!

No complain

A delightful three night escape. My room was a little sanctuary overlooking the pool.

This room had no closet to hang my jacket. Considering the price I paid for, disposable slippers need to be offered.

Great locasion.

We stayed for the weekend since my son had a volleyball tournament in Seal Beach. We love this place. It is very clean and the beds and comforters are so cozy. Valet parking is great and very fast.

Fast, Convenient and affordable.