Zenith Sukhumvit Hotel Bangkok

Explore Zenith Sukhumvit Hotel Bangkok
8.4
Very Good
From 40 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.1

Location

8.5

Service and Facilites

8.2

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Traveler Reviews Zenith Sukhumvit Hotel Bangkok

Number of reviews per page
20
40
Customer reviews
Ma May R. Y.
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Medical
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9.6
/10
Reviewed 44 week(s) ago
The hotel is very clean and nice, very good breakfast.
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Hng P. T.
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10.0
/10
Reviewed 49 week(s) ago
The hotel has a long history and all the services are very nice, the view is great
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Yensuari
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9.7
/10
Reviewed 129 week(s) ago
The hotel is comfortable, the breakfast is delicious and halal.
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Lyka J. S.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 166 week(s) ago
The rooms is not so clean. The odor of the previous guest was still in the room. Worst customer service I have ever experienced. The old man working at night doesn't even know how to greet the guest. Communicates with the guests very disrespectfully. Lack of information as well.
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Accommodation's Reply
23 Mar 2023
Dear Sir Thank you fore your stay and review. We are sorry to hear that you disapoint with the temporary old staff we had. For your information, we has ended his contract and stop hiring him. This matter will no longer happen anymore. Please accept our aplogies if he made you upset. For the room odor, we will use the ozone machine and odor diminishing more strictly. Thank you for your support and we hope that we able to improve our service for you and all of our guest. Best regards, Zenith Hotel Teams,
Elina
icon-origin-TRAVELOKA
9.4
/10
Reviewed 198 week(s) ago
Convenient location, walking distance to BTS, food and lots of shopping options. Breakfast spread super standard, but room is clean, and they gave me 2x1.5L drinking water each day.
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Sandra A. P.
icon-Medical
Medical
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5.7
/10
Reviewed 354 week(s) ago
My husband and I moved to this hotel because it is close to Bumrungrad International Hospital where my 87 year old mother was admitted due to a sudden illness. We had been taking turns staying in the room with her overnight as moved to this hotel as it is in walking distance to the hospital. When we checked in the room looked fine, however the air conditioner was freezing cold and could not be adjusted despite calling the janitor etc. We were then moved to another room across the hall where we were assured the air conditioner was fine but the telephone did not walk. We were taken to another room however across the hall the people were playing sitar music very loudly and seemed to have no consideration for other guests at all. We were desperate to sleep and although we don't smoke we agreed to look at 3 possible rooms on a smoking floor. Unfortunately the rooms all smelled very bad. Around 9pm we were finally give a room that was nowhere as nice as the first one we had. By that time we were so tired we did not care. Hotel staff kept saying they were sorry but were not proactive in doing anything to help us. My husband was told the manager would talk with him at breakfast the next morning but this did not happen. That night we got back from the hospital late and there was no wifi in the room. Three phone calls later it was fixed but no explanation was given. We decided enough was enough and booked another hotel for the duration of her stay in hospital. The next morning the manager did meet with my husband and said that the next time we stayed we could pay for a standard room and get an upgrade. On the up side breakfast was fine and the hotel is well located for access to the hospital.
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Mohammad Saiful Islam Shabuj
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Medical
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8.5
/10
Reviewed 376 week(s) ago
We enjoyed the stay. Spacious Room - clean and comfy. Halal Breakfast. Would come back again.
1 people find it helpful
Inkanas
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Business
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9.4
/10
Reviewed 438 week(s) ago
Very cute staff Especially housewives who care for our floor.
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Subaidah Somyindee
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Business
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9.7
/10
Reviewed 441 week(s) ago
Very good rate, good room, good service
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Sukitti P.
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Business
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8.5
/10
Reviewed 479 week(s) ago
Easy to travel near the business district.
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Theerathorn K.
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8.5
/10
Reviewed 483 week(s) ago
Very good food, friendly staff.
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Maharani z.
icon-Medical
Medical
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8.5
/10
Reviewed 496 week(s) ago
The hotel was not bad but noisy!
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