It’s a hotel for transients

I understand its Christian based morals of giving everyone a chance, however I would have liked to know this prior to booking. Property is not only a hotel it has many functions, a half way house, consoling for different types of groups, and long term residence for those in need. Each floor served a different role.

It looked like a drug hotel. It had a smell in the lobby. The furniture was old and dusty. The one good thing is that I didn't see any bugs.

This was by far the worst hotel experience in my life. First, the first room I was put in smelled like someone had been smoking in there for weeks. They came up and verified that it did smell like smoke and so they came up and sprayed with with Lysol. That Fragrance combined with the smoke was horrendous. They finally found me a new room after 2 hours. The second room didn’t smell like smoke but had a musky smell. The air conditioning couldn’t be turned off and ran the whole night. I was freezing to death and Alli had was a tiny paper think blanket. In the morning there was NO water pressure and NO hot water, on top of that after getting into the shower, I had NO toiletries. When I got out of the shower, I had no hair dryer. I tried to call downstairs but the phone didn’t work. Then I had no ironing board nor iron. And when the iron they gave me, when I put water in it and placed it on my white pants, the water all leaked out and tons of black residues got on my white pants. I went down to tell them of all the situation and they apologized and said they would tell the manager. Manager never called me at all. And each time I left my room I would hang a do not disturb sign and despite the sign being on the door, housekeeping took the sign off and went into my room and cleaned it. I was there for 5 days and felt so locked in with no choice. I finally left on a Sunday and the following day, Monday, a manager called me and left a message. I called back and since then, no one calle

This hotel, rated 3 star by Expedia, is a not-for-profit government subsidized short term residence hotel for homeless and underprivileged people. The staff is wonderful and goes beyond what one would expect to please, but the facility IS NOT 3-star.

Lots of Emergency activity all night long. We were city center and near the Freeway so that noise was to be expected. The bed was so comfortable I fell right back to sleep.

The desk clerk was helpful, but I trouble with the AC which was noisyj

Laid back place with very nice staff.

This is an older hotel that a Christian organization is using to provide housing for individuals while they get their lives back together. As a paying guest you will be on a floor with other paying guests, not the residents. But, you will encounter the residents as you come and go. Everyone we met was very courteous, very friendly and at no time were we (me, my wife, my son in law, my daughter and their two infant boys) worried about our safety. At first we were a little hesitant, but quickly grew to appreciate the effort to get these individuals back into society, and we were actually happy we could do something to help them be sucessful.

We stop for the night close to town for dinner and close to highway nice quiet place staff was very nice and helpful

The picture you use is 20 yrs ago, at least. The building has an old, musty odor. It was not well lit. There were a lot of people hanging out like they live there, I think they do. Beds had only sheets and a blanket. Room phone didn't work.

Great receptionist, Nasty Room, blood stain on both mattresses and no working light in bathroom so we'd have to shower in the dark after a long days work and sleep in nasty stained up beds

The hospitality was gold

The staff (minus security) were very nice. The restaurant serve good affordable food, but the breakfast included with stay is a sad joke. The motel needs a major update and the security staf need to know how to talk to guests . They appear to been sent straight out of prison. . On my last day at the motel, I was waiting for my ride and the security tried to chase me out of the lobby. The parking attendant Also yelled at me and my guest when we sat outsider on the grounds. I GO to Louisville twice a year but don’t see me going back to Louisville hotel again.

My family was desperate for a hotel but this hotel was more of a rehabilitation place. The air conditioning did not work so it was extremely hot in the room. The entrance smelled of mildrew. People was hanging around the hotel like they were homeless. This hotel was by far the worst I've ever stayed at.

I do not mind this property was a non-profit or mixed use. But I do wish I was more aware of what kind of mix use it is. I do not know it its a halfway house on certain floors, or if its a rehab, but it felt like there where many people coming and going. The front desk lady seemed ok, but also kind of looked at me like, "why are you here?" I am a big fan of historic properties. This place was beat to hell. The AC tried so hard, but could not really keep up. I will say the bed, linens, and comforter where clean, and so comfy. Would I stay here again. No. But do I see they try, yes.

Not a good experience this time around felt very uncomfortable

Loved my stay at Hotel Louisville. The staff were so friendly and helpful. The building and décor are dated, but everything is clean. Location is fantastic, walkable distance into the CBD and on the Number 2 bus line straight from the airport.

I st

Buena atención y amabilidad por parte de los trabajadores