Overall Ratings & Reviews Courtyard by Marriott Hartford Cromwell

Smelled of smoke in the lobby. Could use an upgrade to the lobby and hallways to guest rooms.

Comfortable clean efficient. Spacious room compared to most hotels. friendly staff. Met all expectations and would stay here again.

Great stay as usual

Nice

no thanks

Very quiet and clean. Enjoyed the pool

Great location!

Thanks

Great room and bistro setup.

There was hair all on shower

Nice to have a place to get food onsite and nearby.

Grate place

A

Horrible chemical fragrance in the room. Could not stay. Person working was unhelpful and dismissive of my concern. I was at the property for 15 minutes before needing to book another hotel. Don’t recommend.

I was originally put in a first floor room and didn't feel safe because the window was unlocked in that room so I asked to be moved to the 3rd floor which they graciously did for me thank you

Thank you Laura for the warm welcome when I came in. Its' really nice to be recognized as someone that has stayed in the hotel in the past. The staff is friendly and location is great. I'll be back again I'm sure.

Always really great staff here that go above and beyond to assist and chat. The rest of the hotel is decent, getting a bit worn though. Plenty of free parking, and several dining options within a few minutes walk.

Everything perfect

It’s clean and comfy.

No complimentary coffee station? 5.00 for a Starbucks regular?