Overall Ratings & Reviews Holiday Inn NASHVILLE-VANDERBILT (DWTN) by IHG, an IHG Hotel

After a frustrating experience at the Comfort Inn - Downtown Music Center, I arrived at Holiday Inn feeling uncertain—only to find out Expedia had canceled my reservation without notifying me. Thankfully, Carsen reassured me right away and smoothly secured a room. His professionalism and calm response instantly put me at ease. Hervie and the other ladies on staff were exceptional throughout our stay. Their kindness, attention to detail, and genuine care ensured we felt truly welcomed and supported. From check-in to check-out, every moment was smooth and enjoyable. The shuttle service was a game-changer—reliable, timely, and the drivers offered great advice for exploring the city. Although I missed one of my tours, I still had a wonderful experience, and I’ll absolutely return to this location in the future.

On a college visit, great hotel location, everything was within walking distance. The hotel was extremely clean and all the staff members were very friendly welcoming, especially Mr. Martin and Cain. Great experience.

I’ve never had to pay for parking at a hotel! Very expensive!

Absolutely loved it here. The staff were great even when the system when down at check-in. Location to downtown is safe and ideal, and the free shuttle is a definite perk for what you are paying. Definitely plan to stay here again.

Staff was very friendly and worked great with us to get into a friend's room early to surprise them for their birthday. The staff even gave birthday drinks!

Everything was great!

Front desk asked if i was celebrating anything. I said my birthday. Not sure why since nothing was done Cleaning: all towels were not picked up. Trash still on floor. Didn't use new sheets. Didn't clean the toilet. When checking out i was charged for breakfast thst i had breakfast tickets for. Unsure how it was even assumed it was our room since i didn't sign anything. It was taken off

Service in desk was poor to said the least, bathroom was terrible!! Smell horrible

It was a hospital stay. So glad to hear that you give discounts to patients. Had i known that i would have booked directly through yall. Next time i know. And also military as well. So thank you so much for both.

Very clean,close to downtown. Should add free parking

Great service and was comfortable

Hospitality at its best! We got to the hotel much earlier than the check in time. The staff accommodated that we were able to check in earlier. There is a delicious restaurant in the premises. They were kind and professional and I would recommend this hotel to anyone

Great property very clean,staff very helpful and friendly.

Everything was amazingly. We had a perfect view of the park and Parthenon. Food at the hotel was good, food nearby was great. Easy to access shuttle to a large area around. Definitely recommend and will be back.

It was a nice little area and I like how quite it was.

The staff was great and accommodating.

The hotel needs to be renovated or shut down. It is awful and old. Mold, dirty, deferred maintenance etc…… Awful

Overall hotel was very clean. However we did ot have maid service two days we were there.

It was an excellent time. The